BSOD and Bluetooth

[deuce5]

Is Vista . . .
Vista Ultimate Sp2
- x86 (32-bit) or x64 ?
32 bit
- the original installed OS on the system?
yes
- an OEM or full retail version?
OEM
- What is the age of system (hardware)?
3 years (roughly)
- What is the age of OS installation (have you re-installed the OS?)
Same

Installed bluetooth keyboard on Dell Vostro 1310 laptop to test functionality of keyboard. After making sure it worked I went to remove the device from known devices and got BSOD. Tried it several times to the same effect.
I have been using a bluetooth headset with this laptop for more than 2 years no issue. First time having ever gotten BSOD on this machine.

Thanks for the time and effort.

 

[richc46]

Your BSODs are caused by this driver
hidbth.sys
It is a Blue Toot Driver. If you do not want to use the blue tooth keyboard, uninstall completely.
Once uninstalled, and you still get BSODs, remove that driver. If it were my computer, I would remove it by using system restore. Go back to a few days before you installed the blue tooth.
http://www.vistax64.com/tutorials/76905-system-restore-how.html

 

[deuce5]

Thank you for the prompt response. Currently restoring to 3 days ago. Will post back if it is successful in alleviating the issue.

~Michael

 

[richc46]

TY Michael. Post either way so we can help.

 

[deuce5]

Restore was successful. Bluetooth working, no more BSOD

+rep

 

[richc46]

Glad that it worked out for you. Happy New Year and good luck