BSOD ain't no fun

[emilychan]

here is the system info in the Bios' main menu

HP pavilion tx2500
AMD Athlon X2 Dual-Core QL-60
1900MHz 3072 MB
OEM Vista, which version not sure, kind of remember seeing "64 bit" before in the system information in control panel but cant be certain.

I've read the instructions on what files are needed to assist in solving the issues that take place. However, I can not even get into a Safe mode(have not seen this in a week), or the Repair Recommended screen(last seen yesterday)

Thought about going into DOS and fiddle...but its been almost 20 years since then. mmmm....maybe not a good idea to "fiddle" anything...

I have done the Diagnostics testing on both HD and memory in "InsydeH20 Setup Utility" and everything passed.

upon exiting BIOS the following occurs..

black and white screen says "windows is loading files" with a loading bar
c/ Microsoft Corp with green loading bar
black screen
mouse pointer w hour glass flash couple of times
now my favorite...the blue screen!! :D
1 Dos Command looking window opens and closes quickly
and another one of the same
and then......BSOD............

How do I get to the restore point which was created 2 weeks ago in this situation?
some directions and help would be much appreciated! really don't want to have to replace my friend's laptop!

Amy

 

[richc46]

Amy
See if any of this works
If you create a recovery DVD, you may be able to boot to recovery options
Create Recovery DVD

The Vista recovery disk is used to boot Vista when it won't boot - to run Startup Repair, System Restore, access a Command Line, Recover using a Vista Backup Image, etc.
System Recovery Options

If Vista will not start now, boot the Recovery CD to run Startup Repair which automates System Restore as well as numerous other tests including System File Checker which can repair system files which are not corrupted beyond repair.

If Vista still will not start, try booting into Safe Mode to run sfc /scannow to repair System files.
Special Thanks Given to Seven Forums.



Below is a bulletin distributed by MS to explain the start up procedure when Windows will not boot.

• Startup Repair. Startup Repair is a Windows recovery tool that can fix certain problems, such as missing or damaged system files, that might prevent Windows from starting. Startup Repair is located on the System Recovery Options menu, which is on the Windows Vista installation disc. If your computer has preinstalled recovery options, it might also be stored on your computer's hard disk. For more information, see Startup Repair: frequently asked questions and What are the system recovery options in Windows Vista? If your computer does not include Startup Repair, your computer manufacturer might have customized or replaced the tool. Check the information that came with your computer or go to the manufacturer's website.
• Change restart settings in safe mode. If your computer is stuck in a loop where Windows fails, attempts to restart, and then fails again repeatedly, restart your computer in safe mode and select the Disable automatic restart on system failure checkbox. For more information, see Advanced startup options (including safe mode).
• Reinstall. If no other options have solved the problem, and you are sure that your computer's hardware is functioning normally, you might need to reinstall Windows. A custom (clean) installation of Windows will permanently delete all of the files on your computer and reinstall Windows, so only use this option if all other recovery options have been unsuccessful. After the installation, you will need to reinstall your programs and restore your files from backup copies. For more information, see Installing and reinstalling Windows**.

With the DVD you may be able to access the restore pointsAnd maybe even be able to boot.

 

[emilychan]

thank you Richard.
Since I cannot log into Windows, creating a Recovery Disc seems impossible to me.
No access to safe mode either to do anything.

 

[richc46]

Emily
With another computer make the DVD. The computer may be set to boot from the DVD. If not we will try to set BIOS to do so.
http://www.vistax64.com/tutorials/205005-boot-priority-change.html

 

[emilychan]

thanks Rich.i will try to get to a shop to make a disc as i have a netbook w no cd rom.

 

[emilychan]

finally brought it into the shop because could not get a copy of vista boot cd to work.

shop said it was hardware...630 some errors on the harddrive... how bad is that? and data recovery did not work either......

 

[emilychan]

richard:

why does the shop guys tells me that there is "no boot disc" available?

and secondly, if i can get the dvd you mentioned, do you think it would be possible to restore computer to the point before it crashed and give me some time to back up my dada?

 

[richc46]

If your data is your big concern, this is all that you need.
Use Ubuntu Live CD to Backup Files from Your Dead Windows Computer - How-To Geek

I do not know why the shop is saying that, I gave you a tutorial that shows how to create a recovery cd.