Bootup problem

[Matthew Riddel]

Hello I have a major problem with my dell 530. When I turn it on no microsoft loading bar appears. It's as if it just sticks and when I go into safe Mode it just loads with lots of letters and words and then just sticks. Doesn't load just sticks.
Please help need help quickly.




Thanks Matthew

 

[pooch]

Hey mathew,

Try this;
[FONT=&quot]1. Restart your system
2. When the system first boots, type F8 to bring up the boot menu
3. Select the Safe Mode with Command Prompt option
4. Log-on as administrator if needed
5. At your command prompt type [/FONT][FONT=&quot]%systemroot%\system32\restore\rstrui.exe [/FONT][FONT=&quot]
6. [/FONT][FONT=&quot]Hit Enter
6. This will open the system restore wizard…[/FONT]

I hope this helps

Pooch

 

[Matthew Riddel]

No sorry this sadly didn't help. I can't even get past the boot up for safe mode. The computer was working fine yesterday.



Could someone suggest another reason.

 

[pooch]

If you have an install cd use method 2 from System Recovery Options

Pooch

 

[Matthew Riddel]

Yes, thank you that's what I'm doing right now. I'll keep you posted on how that goes.

 

[Matthew Riddel]

No sry this didn't help. I'm still stuck on the black screen after pressing the power button. Could anyone suggest why this is happening and a solution.

 

[pooch]

No sry this didn't help. I'm still stuck on the black screen after pressing the power button. Could anyone suggest why this is happening and a solution.

Did the system restore complete?

 

[Matthew Riddel]

Yes it did but to no avail. It didn't work. I even took out some of the components and gave them a bit of a blow and put them back in. Are there any other solutions or should I just go ahead and reinstall windows.

 

[Matthew Riddel]

I was just wondering if it was something to do with the video drivers. I think yesterday I say something in the windows update section about optional updates and itsaid something about a dell monitor driver. Would this have something to do with it. Btw, when I try to boot in safe mode there are the usual lines of White text but it gets stuck on BTHidMgr.sys hope this helps.

Thanks
Matthew.

 

[patio]

What happened prior to this ? ?
Any new software/hardware installed recently ? ?
Any new drivers changed ? ?

 

[Matthew Riddel]

I'm pretty sure that I didn't manually install any new software but windows update did. And it said something like dell.....digital display or something like that. I remeber looking in the device manager a while before and it said something like a Bluetooth device and it had a yells exclamation mark above it. Ironically when I go into safe mode it gets stuck on loading bthidmgr.sys which is a bluetooth driver. Could this be part. The problem?

 

[pooch]

Could this be part. The problem?

Hi Matthew

If we cant get it started it doesn't matter what caused the problem

Try, doing a startup repair;
http://www.vistax64.com/tutorials/91467-startup-repair.html?ltr=S

If it still doesn't work I myself would opt for a repair install;..... If you have the right DVD!!
http://www.vistax64.com/tutorials/88236-repair-install-vista.html

Or a new Install

Pooch

 

[Matthew Riddel]

Yeh cheers pooch I'm writing this now as windows is Being reinstalled. This is the second time I had to do this and it's really getting on my nerves. Both times it is due to unexplainable errors. I sure hope that Windows 7 is better than this!!!!!

 

[pooch]

Yeh cheers pooch I'm writing this now as windows is Being reinstalled. This is the second time I had to do this and it's really getting on my nerves. Both times it is due to unexplainable errors. I sure hope that Windows 7 is better than this!!!!!

Sometimes it's like this doesn't have to be Vista though.
Windows 7 Definitely looks to be better though

Pooch

 

[Matthew Riddel]

Yeh I'll definitely be upgrading when it comes out. Even if I have to upgrade some of my hardware. Probably end up being RAM that would need to be replaced to deal with the nice flashy new interface which may I say looks fantastic.
Anyway Pooch, thanks very much for your support and I'm glad I got the problem fixed in the end.

Have a very Merry Christmas

 

[pooch]

Have a very Merry Christmas

Yes thanks Have a Merry Christmas as well