Bluetooth Problems

[spudnutater]

Hi guys. I have a Dell XPS M1330 laptop with Dell TrueMobile 355 Bluetooth. Recently my computer has had problems with detecting any Bluetooth device I've tried to connect. I was wondering if anyone knew what I should do. The only thing I've tried is uninstalling and reinstalling all the drivers, which did not help. I really have no clue what to do. Thanks for any help you can give me!

 

[lemur]

Would you look at the device manager and see if Vista notes any problems with TrueMobile?
Could it connect to bluetooth in the past? If yes, what recently changed?
Please look at your event logs for errors, too.

 

[spudnutater]

No problems noted by Vista in Device Manager.

As far as I can tell, I haven't changed anything. It used to do this sometimes, but the problem was fixed if I restarted my computer. Now it just seems to be staying this way.

 

[zigzag3143]

spud

We could use your system specs (lower left corner of your posts) so that we know what hardware you have

ken

 

[kavita]

check in bios if bluetooth is turned on.

 

[lemur]

what driver do you have for truemobile? i have a slide switch on my xps to enable internet (which i always leave on). is there a slide switch which is specific to bluetooth?

 

[spudnutater]

spud

We could use your system specs (lower left corner of your posts) so that we know what hardware you have

ken

I put what I could. I'm not really sure on the rest.

check in bios if bluetooth is turned on.

Could you tell me how to go about this? Thanks.

what driver do you have for truemobile? i have a slide switch on my xps to enable internet (which i always leave on). is there a slide switch which is specific to bluetooth?

My driver files are: C:\Windows\system32\DRIVERS\bthport.sys, C:\Windows\system32\DRIVERS\BTHUSB.sys, and C:\Windows\system32\fsquirt.exe

I do have a slide switch, but it controls both Bluetooth and internet, so I have it on right now :P.

Thanks to everyone for their help.

 

[kavita]

When you turn on your computer, at the Dell logo, keep tapping F2 to enter the Setup. There you will need to scroll down to look for Bluetooth devices. Make sure its turned on.