Hey - anybody out there still use vista?? I used to have a decent computer that ran it fine.... Dell Inspiron 530, Vista home premium SP2, 64 bit - only noteable hardware is current video card - amd radeon hd 6700 (have had previous aftermarket cards in before current)
I've tried many things before coming here, so ill try to add everything I can remember that seems relevant. I'm thinking this is some sort of driver issue - probably relating me messing with drivers for my video card (radeon HD 6700).
About a month ago a game ive never had any trouble with started crashing, looked into the technical error it gave and it suggested among other things to update video driver. I believe i did this through my video card's Catalyst Control Center - said driver was up to date. So I went to next suggested step - fully reinstall game - it solved the issue.
A week or so after that i got the first blue screen. I didnt think much of it, shut computer down and restarted, all was good. About 5 days later blue screen again. I didnt have time to mess around with it so just took a pic of screen and shut it down again. Heres the screen (paraphrased somewhat):
"
A problem has been detected...windows has been shut down...
If this is first time restart comp...if not follow these steps:
Check to be sure you have adequate disk space. If a driver is identified in the stop message, disable the driver or check with the manufacturer for driver updates. Try changign video adapters.
Check with your hardware vendor for any BIOS updates, disable bios memory options such as caching or shadowing. If you need to use safe mode....
Technical info:
STOP: 0x0000007E (0xFFFFFFFFC00000005, 0xFFFFF800012CF02A, 0xFFFFFA60005AE2E8, 0xFFFFFA60005ADCCO)
"
Computer is off for a few days. Now its this past sunday - i boot computer up with intention of fixing the ole girl. Look into updating bios first. Google 'update dell bios' - top link is dell site, looks legit, go for it. Follow 'Recomended' links until i get to step of download and run program that scans comp to see what i have and what needs updated (dell program). The site then takes info and then lists updates. BIOS, video and audio were among them. I select all mentioned as well as a few more and let em rip. While this is going, i think its a great time to do a little cleanup and i head to my uninstall programs list. Now, I run a pretty tight ship, but theres about 4 NVIDIA rows (previous video card was geforce) that ive never messed with, why not now you know? i am able to uninstall 2 of them, the other two it wont let me - Not sure if this matters, but figured id throw it in. Well between the dell website suggested video driver update for current card (which mind you my Catalyst CC had said was good just days before), and the deleting of the old card programs, something went wrong. The Dell recommended updates completed, everything fine now in safe mode, thinking i got it solved... until i find windows media player wouldnt work.. I break down and start searching for video card driver cd. Find it, run it, downloads driver, all seems well now. Use comp rest of day, no issues.
The next day, she locks up and blue screens (just running chrome). Pretty much same STOP as before, a few of the parameters are slightly different. Realizing i have a big problem now, I start researching while trying to update drivers via device manager, clean up C drive via Disk Cleanup, defrag harddrive and run CCleaner - anything i can think of. Blue screens come at random. Sometimes ill be in safe mode for 3 hours fine, others 30 min. Ill run windows recovery(?) - the recomended option on boot up after crash that scans for problem - and it runs for 10 min, completes and all seems fine, until blue screen. Boot normal mode, run fine for hours until BAM - same blue screen. Driver updates again, more CCleaner, blue screens just keep on coming - but more often now. Fast forward to last night, it would only get as far as black start screen with two options - windows recovery or start normally. Both went to blue screen when selected - different this time though:
"
IRQL_NOT_LESS_OR_EQUAL
same paragraphs as before
STOP: 0x0000000A (4 parameters)
collecting data for crash dump...
"
So here we are. I got off work, cleaned out dust from processor and video card, just plugged one monitor in to the main card slot, booted the aging beauty up, and what do you know... ive been in safe mode for the past hour while typing this (im on laptop now, my babys beside me).
So i think that is about it. I would love to resolve this issue without wiping my hard drive. Anybody know if this is possible?
I've tried many things before coming here, so ill try to add everything I can remember that seems relevant. I'm thinking this is some sort of driver issue - probably relating me messing with drivers for my video card (radeon HD 6700).
About a month ago a game ive never had any trouble with started crashing, looked into the technical error it gave and it suggested among other things to update video driver. I believe i did this through my video card's Catalyst Control Center - said driver was up to date. So I went to next suggested step - fully reinstall game - it solved the issue.
A week or so after that i got the first blue screen. I didnt think much of it, shut computer down and restarted, all was good. About 5 days later blue screen again. I didnt have time to mess around with it so just took a pic of screen and shut it down again. Heres the screen (paraphrased somewhat):
"
A problem has been detected...windows has been shut down...
If this is first time restart comp...if not follow these steps:
Check to be sure you have adequate disk space. If a driver is identified in the stop message, disable the driver or check with the manufacturer for driver updates. Try changign video adapters.
Check with your hardware vendor for any BIOS updates, disable bios memory options such as caching or shadowing. If you need to use safe mode....
Technical info:
STOP: 0x0000007E (0xFFFFFFFFC00000005, 0xFFFFF800012CF02A, 0xFFFFFA60005AE2E8, 0xFFFFFA60005ADCCO)
"
Computer is off for a few days. Now its this past sunday - i boot computer up with intention of fixing the ole girl. Look into updating bios first. Google 'update dell bios' - top link is dell site, looks legit, go for it. Follow 'Recomended' links until i get to step of download and run program that scans comp to see what i have and what needs updated (dell program). The site then takes info and then lists updates. BIOS, video and audio were among them. I select all mentioned as well as a few more and let em rip. While this is going, i think its a great time to do a little cleanup and i head to my uninstall programs list. Now, I run a pretty tight ship, but theres about 4 NVIDIA rows (previous video card was geforce) that ive never messed with, why not now you know? i am able to uninstall 2 of them, the other two it wont let me - Not sure if this matters, but figured id throw it in. Well between the dell website suggested video driver update for current card (which mind you my Catalyst CC had said was good just days before), and the deleting of the old card programs, something went wrong. The Dell recommended updates completed, everything fine now in safe mode, thinking i got it solved... until i find windows media player wouldnt work.. I break down and start searching for video card driver cd. Find it, run it, downloads driver, all seems well now. Use comp rest of day, no issues.
The next day, she locks up and blue screens (just running chrome). Pretty much same STOP as before, a few of the parameters are slightly different. Realizing i have a big problem now, I start researching while trying to update drivers via device manager, clean up C drive via Disk Cleanup, defrag harddrive and run CCleaner - anything i can think of. Blue screens come at random. Sometimes ill be in safe mode for 3 hours fine, others 30 min. Ill run windows recovery(?) - the recomended option on boot up after crash that scans for problem - and it runs for 10 min, completes and all seems fine, until blue screen. Boot normal mode, run fine for hours until BAM - same blue screen. Driver updates again, more CCleaner, blue screens just keep on coming - but more often now. Fast forward to last night, it would only get as far as black start screen with two options - windows recovery or start normally. Both went to blue screen when selected - different this time though:
"
IRQL_NOT_LESS_OR_EQUAL
same paragraphs as before
STOP: 0x0000000A (4 parameters)
collecting data for crash dump...
"
So here we are. I got off work, cleaned out dust from processor and video card, just plugged one monitor in to the main card slot, booted the aging beauty up, and what do you know... ive been in safe mode for the past hour while typing this (im on laptop now, my babys beside me).
So i think that is about it. I would love to resolve this issue without wiping my hard drive. Anybody know if this is possible?
My Computer
System One
-
- Manufacturer/Model
- Dell Inspiron 530
- CPU
- intel core2 quad
- Memory
- 6gb
- Graphics card(s)
- Radeon HD 6700