Blue screen problems

[roger11]

This last week the lap top as been rebooting from a a critical error giving the following message:

IS ANYBODY ABLE TO HELP WITH A SOLUTION, PLEASE..



Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6002.2.2.0.256.1
Locale ID: 3081
Additional information about the problem:
BCCode: 4a
BCP1: 82883EE6
BCP2: 00000002
BCP3: 00000000
BCP4: 00000000
OS Version: 6_0_6002
Service Pack: 2_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\Mini021710-02.dmp
C:\Users\roger\AppData\Local\Temp\WER-171710-0.sysdata.xml
C:\Users\roger\AppData\Local\Temp\WERC4A5.tmp.version.txt

 

[sassofalco]

This last week the lap top as been rebooting from a a critical error giving the following message:

IS ANYBODY ABLE TO HELP WITH A SOLUTION, PLEASE..



Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6002.2.2.0.256.1
Locale ID: 3081
Additional information about the problem:
BCCode: 4a
BCP1: 82883EE6
BCP2: 00000002
BCP3: 00000000
BCP4: 00000000
OS Version: 6_0_6002
Service Pack: 2_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\Mini021710-02.dmp
C:\Users\roger\AppData\Local\Temp\WER-171710-0.sysdata.xml
C:\Users\roger\AppData\Local\Temp\WERC4A5.tmp.version.txt

If you zip the files, and upload the zipped files with your next post to the Forum, I'm sure that one of the Forum Members with a far superior technical mind than mine [it has mud in it!], will respond in due course with some sound advice, or at best, a solution.

I can't for the life of me, read all that technical jargon.

Best of luck.

 

[niemiro]

Hi,

As Sassofalco has said, can you please browse to C:\Windows\Minidump, zip up the contents of that folder, and upload it to your next post. Then I will analyse it for you, and we may be able to help you.

Thanks,

Richard

 

[richc46]

Welcome Roger,

As previously mentioned we need your help so that we can help you.

Here are the instructions, which apply to both Windows 7 and Vista.

[1 - Novice] How to ask for help with a BSOD problem - Windows 7 Forums

Shortly, after you post the information, will be able to help

 

[archie123]

This last week the lap top as been rebooting from a a critical error giving the following message:

IS ANYBODY ABLE TO HELP WITH A SOLUTION, PLEASE..



Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6002.2.2.0.256.1
Locale ID: 3081
Additional information about the problem:
BCCode: 4a
BCP1: 82883EE6
BCP2: 00000002
BCP3: 00000000
BCP4: 00000000
OS Version: 6_0_6002
Service Pack: 2_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\Mini021710-02.dmp
C:\Users\roger\AppData\Local\Temp\WER-171710-0.sysdata.xml
C:\Users\roger\AppData\Local\Temp\WERC4A5.tmp.version.txt

was it doing it before you updated to service pack 2?

 

[roger11]

Okay, and thank you. I am waiting to see if it happens again having unloaded what i thought may have been some problem programs.

 

[niemiro]

Hi,

If you upload the minidump file, we may be able to tell you exactly what the problematic program was.

Richard