Blue screen problem

[Leenchen]

Hey there,

I hope that anybody can help me with that problem.

Usually when I close the lid of my laptop it restarts and then I get the error message with the blue screen message.

I did turn automatic restart off and I will copy the minidump files so that maybe anybody can tell me what the fault is.

Thx in advance!

file:///C:/Windows/minidump/Mini010110-01.dmp
file:///C:/Windows/minidump/Mini012310-01.dmp
file:///C:/Windows/minidump/Mini010410-01.dmp
file:///C:/Windows/minidump/Mini010510-01.dmp
file:///C:/Windows/minidump/Mini010710-01.dmp
file:///C:/Windows/minidump/Mini011010-01.dmp
file:///C:/Windows/minidump/Mini011510-01.dmp
file:///C:/Windows/minidump/Mini012310-01.dmp
file:///C:/Windows/minidump/Mini012610-01.dmp

 

[osholt]

Hi and welcome to Vista Forums .

Unfortunately you can't upload dump files by drag and drop; I wish you could, it would make the process of doing so a lot easier.

The process of uploading dump files is a tad long winded but it's worth it in the end.

Find the appropriate dump file(s) and select it/them in windows explorer.

Shift right click and click on Send to>Zipped (compressed folder).

Move that zipped folder to a convenient place to upload from (such as your Desktop).

Now come onto Vista forums and type up a post.

After you've finished typing click the little paperclip button near the top right of the box (next to the smiley face).

A new Window should appear, click on a 'choose file' button and find the zipped folder you just created.

Click upload and wait for it to finish uploading.

Now when you hit the post quick reply button your dump files will come along with it.

Oli

 

[niemiro]

Hello,

I will have a look at your Minidumps once you have uploaded them if nobody beats me to it

Richard

 

[Leenchen]

I tried to zipp them, but it says: Compressed (zipped) Folders Error File not found or no read permission. What shall I do? Sorry for my incompetence!

 

[osholt]

I tried to zipp them, but it says: Compressed (zipped) Folders Error File not found or no read permission. What shall I do? Sorry for my incompetence!

I think if you copy your dump files to your desktop and then attempt to put it in a zip folder the problem should be solved, if it doesn't solve the problem you may need to change some of your read/right privilages but that shouldn't be neccasairy.

Oli

 

[niemiro]

Hello,

If you cannot zip them up, copy them all to your Desktop and change all the extensions from .dmp to .txt then upload those .txt files here. Zipping something up is not easy and I will change the extension back to .dmp before analysis. Remeber not to alter any of the contents of the files.

Richard

 

[Leenchen]

Sorry, still the same? Anything else I can do?

 

[Leenchen]

ok, changed all to .txt but I can't upload them. Also I am administrator it tells me I don't have permission to upload the files.

 

[osholt]

You don't need to upload them as files if it's too much trouble.
Now that they're renamed as .txt files you just have to open them up in Word Pad and copy what the contents of the file into the reply box on this thread.

Oli

 

[niemiro]

You don't need to upload them as files if it's too much trouble.
Now that they're renamed as .txt files you just have to open them up in Word Pad and copy what the contents of the file into the reply box on this thread.

Oli

Hello,

This is a very, very last resort method as so often it corrupts the file. Please do not send this information unless absolutely everything else has failed. Please give me just a few moments to write my next response. Especially, I do not know why you ever said use Word Pad, as this has formatting. Sometimes parts of the encoding used in Minidumps have formatting meaning, which is replaced with formatting. This formatting is then removed but the text not replaced, resulting in a corrupt minidump. Using Notepad would have been better, but still not good.

@Leenchen If my next reply does not help, then do try this if you want, but use Notepad and be very careful not to miss a space or a new line at the end and do not allow any auto-correction.

Richard

 

[osholt]

You don't need to upload them as files if it's too much trouble.
Now that they're renamed as .txt files you just have to open them up in Word Pad and copy what the contents of the file into the reply box on this thread.

Oli

Hello,

This is a very, very last resort method as so often it corrupts the file. Please do not send this information unless absolutely everything else has failed. Please give me just a few moments to write my next response. Especially, I do not know why you ever said use Word Pad, as this has formatting. Sometimes parts of the encoding used in Minidumps have formatting meaning, which is replaced with formatting. This formatting is then removed but the text not replaced, resulting in a corrupt minidump. Using Notepad would have been better, but still not good.

@Leenchen If my next reply does not help, then do try this if you want, but use Notepad and be very careful not to miss a space or a new line at the end and do not allow any auto-correction.

Richard

Sorry Richard, I thought it would just be easier at this point to just upload the text directly opposed to fiddling with permissions or using third party software. I do consider this to be a last resort situation

I'm sorry for saying Word Pad, I can never remember which ones which. You live, you learn, you move on.

Oli

 

[Leenchen]

Hey,

for some reason I was only able to open one file. The others denied access. I hope you can read something oyt of that. Thx in advance for your time and effort!



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[niemiro]

Hello,

While I try to get that minidump to work, please run the batch file attached to this post and try to re-upload those minidumps.

Richard

 

[Leenchen]

thx, I have it running at the moment, but that takes ages...

Will see what it says later on. Thanks for all your effort!

 

[niemiro]

Hello,

I will try again, but so far I have not been able to get the Minidump to work, it just comes up as corrupt Also, the batch file should take less than a second so something has gone wrong. Close it. Now press the Windows Key + R to open the Run dialogue. Type cmd and press enter. In Command Prompt, type the following two commands, one after the other, pressing Enter between each one. Make sure the Minidumps are directly on your Desktop.

takeown /f %userprofile%\Desktop\*.dmp

icacls %userprofile%\Desktop\*.dmp /grant:r Everyone:f

Do not make any changes to the commands, just copy them over. Tell me if any errors are reported.

Richard