Ati Radeon 3870x2 problem

[panais]

Something is wrong with my graphic card and i cannot find what is it.
When i try to play a game i get a blue screen of death.
I upload the minidump files with the hope someone will find the solution.

 

[thepizzaman]

um maybe just a bad card that needs replacing? ........... how long have you had it?

 

[panais]

um maybe just a bad card that needs replacing? ........... how long have you had it?

8 months

 

[archie123]

FOLLOWUP_IP: 
atikmdag+12070
fffffa60`0261d070 ??              ???

SYMBOL_NAME:  atikmdag+12070

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: atikmdag

IMAGE_NAME:  atikmdag.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4a0e3895

FAILURE_BUCKET_ID:  X64_0x116_IMAGE_atikmdag.sys

BUCKET_ID:  X64_0x116_IMAGE_atikmdag.sys

Both of them are the same (this is a good thing ) and pojnts to your drivers , however the faulting ID is graphics driver TDR fault TDR stands for time detection and recovery and is the point where vista should detect a fault then reset your drivers , giving you the notorious display driver stopped responding and recovered note

This seems to be failing though and resulting in a bluescreen

try uninstalling then reinstalling your drivers for your gpu see if it helps , i will get more info from the crash dumps and see what else pops up

 

[hclarkjr]

what catalyst are you using? try the newest one it solved the atikmdag problems for me. it doesn't show up in event viewer at all now for me.

 

[panais]

FOLLOWUP_IP: 
atikmdag+12070
fffffa60`0261d070 ??              ???

SYMBOL_NAME:  atikmdag+12070

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: atikmdag

IMAGE_NAME:  atikmdag.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4a0e3895

FAILURE_BUCKET_ID:  X64_0x116_IMAGE_atikmdag.sys

BUCKET_ID:  X64_0x116_IMAGE_atikmdag.sys

Both of them are the same (this is a good thing ) and pojnts to your drivers , however the faulting ID is graphics driver TDR fault TDR stands for time detection and recovery and is the point where vista should detect a fault then reset your drivers , giving you the notorious display driver stopped responding and recovered note

This seems to be failing though and resulting in a bluescreen

try uninstalling then reinstalling your drivers for your gpu see if it helps , i will get more info from the crash dumps and see what else pops up

I will wait for news.
Thanks

 

[hclarkjr]

have a look here [FONT=&quot]AnandTech - Display driver atikmdag/nvlddmkm stopped responding and has recovered[/FONT]

 

[archie123]

you have a few outdated drivers some going back to 08 , one to points to your 1394 bus (firewire) and usmd.sys so im thinking you should update your motherboard drivers/chipset drivers.

one also points to eamon.sys being very outdated , have you used are are you using Eset antivirus / Nod 32?

alot also point to Vista but im assuming your OS is all up to date so this must be normal

the thing is it essential to keep up to date with all drivers , i used to be of the opinion if it works then dont try to fix it , but this isnt always the case with drivers. especially if your chipset drivers are outdated. They could however just look outdated as they could be using the same drivers for certain components they have been using for years , whereas others in the package may be new

The problem with your bluescreen is its not being caused by your gpu driver failing although it is failing ,i think its being caused by the resulting process Vista brings into play to reset your driver (in my humble opinion , hopefully someone else will jump in with some ideas from the .dmp) as its unable to reset the driver in the alloted time it bluscreens

VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: fffffa8007c4a010, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffffa600261d070, The pointer into responsible device driver module (e.g. owner tag).
Arg3: ffffffffc0000001, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000003, Optional internal context dependent data.

So all is pointing to your GPU driver failing , but the .dmp files are not telling us why , so update everything and see what happens and if you can remember exactly whats happening at the time of your bluscreen

 

[hclarkjr]

i asked him what driver he was using, i have the same video card and seen the error message all the time in event viewer. it was not fixed till the latest catalyst from 9.2 onwards. he needs to uninstall everything and use a driver cleaner then install the newest catalyst. i fixed mine by doing a clean install and installing the newest chipset drivers then the new catalyst. from what you are saying he has some broken parts of the driver that need cleaned up. typical way for me to clean up is to format and install windows fresh which i believe should be done at least once a year to stop things like this. just my .02 though

 

[panais]

i asked him what driver he was using, i have the same video card and seen the error message all the time in event viewer. it was not fixed till the latest catalyst from 9.2 onwards. he needs to uninstall everything and use a driver cleaner then install the newest catalyst. i fixed mine by doing a clean install and installing the newest chipset drivers then the new catalyst. from what you are saying he has some broken parts of the driver that need cleaned up. typical way for me to clean up is to format and install windows fresh which i believe should be done at least once a year to stop things like this. just my .02 though

Hi hclarkjr,which driver cleaner you use?
Thanks

 

[archie123]

Guru3D - Driver Sweeper

use that one , in SAFE MODE

uninstall drivers ,m reboot into safemode run driver sweeper , reboot then install new drivers

 

[hclarkjr]

that will work for you, i use your uninstaller for uninstalling stuff including drivers

 

[hclarkjr]

please keep us posted as to if it works for you or not

 

[panais]

Well iv tried everything.
Remove drivers,safe mode/driver cleaner,change slot on my mobo,
update bios,full format,tested in second pc etc.
The graphic card is dead,no warranty...
So i bought a new card,the GIGABYTE RADEON HD4870 GV-R487-512H-B 512MB PCI-E RETAIL
And with my new card i bought the CORSAIR DOMINATOR DDR2 4GB (2X2GB) PC2-8500 (1066MHZ) CL5 DUALCHANNEL KIT
In the end of the month i will buy and the 10000rpm WESTERN DIGITAL WD3000BLFS VELOCIRAPTOR 300GB SATA2 end thats it.

Btw did i have to change anything in my ga-x38-ds4 bios cause i insert the new ram?

 

[thepizzaman]

you shouldn't have to because of a ram change.... it should just be detected :D

 

[hclarkjr]

sorry to hear that your 3870x2 died, i love mine and have had it for little over a year which for me is a record