ATI HD 5470 on notebook HP g72-a19em

[p1c3k]

Hy there... I'm new to the forum, so I will ask a simple question.
Did anyone manage to install drivers for this gpu on hp g72-a10em notebook??I'm killing myself with it, just can't install...It keeps saying in device manager(standard vga display adapter)....I have tried everything I could google, and it's getting anoying...help, please

 

[Thedarkside]

The closest thing i could find on HP's website was HP G72-a30EM. I would call HP and ask them if they can provide a link for the correct driver.

 

[p1c3k]

did that, and they directed me to the drivers...funny thing is that the model I described had both intel hd graphics, and hd 5470 graphics, which is weird....

 

[Patonb]

Not really weird, as budget models have the intel gma

The weird thing is even google doesn't know your model.

D/l gpu-z from Download TechPowerUp GPU-Z v0.4.6 | techPowerUp
And double check your video card stuff.

Oh, the other thing is alot of new comps have dual gpus to save power.

 

[DeanP]

If your system was Windows 7 - you could get the ATI drivers.

Nice laptop, looks good.

 

[p1c3k]

that's the catch, I have a link to HP pages in Croatian, where it says iz has Ati Mobility radeon HD 5470 graphics, but I installed Intel HD graphics... It's a good laptop. I didn't put win 7, because I like Vista, and works good...Since it's a work computer, connecting to a work server(my program is there), it actually doesn't matter which OS I use.
And one more thing, just saw it, the model is g72-a10em, not 19....sorry, my bad.

 

[DeanP]

Can you please provide the product number (p/n) and the serial number (s/n)?
It is under the computer.

How to get p/n and s/n from your computer:
https://h50203.www5.hp.com/HPISWeb/Customer/ProductId.aspx

Scroll down to HP Notebooks
I'll discuss with HP myself, I just need the p/n and the s/n.
Thanks.

DeanP

 

[p1c3k]

s/n 4CZ0242WD0

p/n WU888EA#BED

Model: G72-a10EM

Here you are, Dean, hope this helps...

 

[p1c3k]

s/n 4CZ0242WD0

p/n WU888EA#BED

Model: G72-a10EM

Here you are, Dean, hope this helps...

also checked with gpu-z, I have both of graphics card listed there...Intel HD graphics, and HD 5470...One more thing, when I tried to install drivers from HP site for the Ati card, it didn't work(win 7 driver), but installing win 7 driver for intel gpu help right away...don't get it???

 

[Patonb]

Well, it seems your system is finding the intel one, which is probably the one running at the time.

Its odd its not finding the ati.... which is for non-power saving mode.

 

[DeanP]

Well, that was the WORST chat session I ever had. I never got a response from the HP staff. HP's Chatting Service Sucks, compared to Vodafone NZ Chatting Services.

sorry, can't get the drivers. will keep looking.

 

[DeanP]

Just out of interest, did HP provide a CD to install drivers when you got the laptop for the first time?

When I got my HP (6 years ago) I had provided a CD to install drivers and software. It should provide one on all HP notebooks and desktops.

 

[Patonb]

The problem isn't really the drivers... Its getting the computer to recognize the driver and hardware.

He has the hybrid gpu setup with an intel, built onto the i chip, and the 5470 for when he needs power.

Edit

I wonder if vista has the capability to run switchable/hybrid cards.
Btw the ati driver actually states its d/l is NOT for switchable cards.