I have followed submarine's instructions:
It would seem you have some kind of virus. I have no more time tonight, but other people may come and help you. Otherwise I will have a go tomorrow. It now depends on how advanced this bug is. I would suggest some easy steps first:
1. Disable all add-ons in Internet Explorer (Tools, Internet Options, Programs, Manage Add-Ons). Try running the on-line scanners again.
Here is an additional one.
2. Reboot into
Safe mode. Try MRT and whatever antivirus program you have installed from safe mode.
3. Download the
Hijackthis executable (bottom link). Place it on your desktop and rename it to Analyze.exe. Run it first from Safe Mode, and then from normal. Then rename it back to HijackThis.exe and, once again, run it first from Safe Mode, then from normal. When you run it, follow the following parts of the
Quick Start Guide: Do a System Scan Only and then Save log to desktop. Do nothing else, as it may harm your computer. Make sure you know which log is which. I am not a specialist on this, and I am unlikely able to help you analyze the logs. Other people can. What you can do yourself, is look for odd things, and compare logs with Analyze.exe and HijackThis.exe. Viruses not seldom try to trick HJT but may be tricked themselves if you rename it. You can also upload one of the logs for someone experienced to look at. Then upload as attachment.
4. You might try
Easy Clean. BUT: Read the FAQ first, especially understand the risks with having the program automatically removing infected files, and then decide. If you are infected you may not have many choices. I hope you have a backup / working restore point.
I have my attached my log files. The ones listed as REGULARMODE are the ones I did not run in safe mode. The ones listed as analyzed this are the log files ran with the .exe renamed as analyzethis.
I tried running easy clean and it said it found no viruses.
My symtoms are none of my antivirus products can access the internet (CA Antivirus, Windows Defender, LavaSoft Adaware). Any time I try to access the internet my url gets highjacked and forwarded to a website offering to sell antivirus software.
I should note the system I am having this problem on is a Windows XP system running service pack 3. I have this computer set as a dual boot with Vista. I am currently logged into Vista making this post as I am unable to access the internet via XP. I did receive the same error code "WINDOWS DEFENDER ERROR CODE 0x80244019" in XP that is how I came upon this forum.
PLEASE if anyone can analyze my log files and give me a suggestion as to what to do I would GREATLY appreciate it!!!!! I am at my wits end. This is my last ditch effort for help!
I look forward to any and all replies!
Rick