problem (probably with realtek)

R

R16RACA

Member
2 days ago i opened windows update and there were some optional updates, one of which was the realtek one. I installed the updates i wanted and then restarted, and now i have no sound :( . I've tried uninstalling, original drivers, the new driver, pretty much everything i think. Realtek starts and device manager says its working, but it doesn't detect my speakers, which worked fine before the failed update. Please help; i cant game with no sound :(
 

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I dont create restore points.
 

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Click on the start orb then control panel then device manager.
Now click on the sound, video and game controllers.
Now double click on the sound card.
click on the driver tab.
If roll back driver is highlighted then click on that.

Otherwise it will be a case of downloading the installation package from the sound card manufactuer and reinstalling.
 

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    creative x-fi
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Just a hunch but try unplugging your jack and re-inserting it back in, the jack detection might need a bit of a kick :-)

MrNeeds
 

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    Realtek ALC888 7.1 Audio, Logitech G35 7.1 Surround Headset
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roy69 said:
If roll back driver is highlighted then click on that.

Otherwise it will be a case of downloading the installation package from the sound card manufactuer and reinstalling.
Click to expand...

I already tried the original driver, and that didn't work.
(I cant roll back)

Just a hunch but try unplugging your jack and re-inserting it back in, the jack detection might need a bit of a kick :-)
Click to expand...

Didn't work either
 

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    compaq wf1907
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    1440 x 900 - 60Hz
    Hard Drives
    200gb
Bump.

I really would like help please.
 

My Computer

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    AMD Athalon 64 x2 4600+
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    ATI RAEDON X1300
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    compaq wf1907
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    Hard Drives
    200gb

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    Conexant HD Smart Audio HD2
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I've tried uninstalling, original drivers, the new driver
Click to expand...

As mentioned, already tried
 
Last edited:

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  • CPU
    AMD Athalon 64 x2 4600+
    Memory
    1.00GB
    Graphics card(s)
    ATI RAEDON X1300
    Monitor(s) Displays
    compaq wf1907
    Screen Resolution
    1440 x 900 - 60Hz
    Hard Drives
    200gb
Have you looked in your event viewer to see if any errors are being recorded?

Click on start, right click on computer and choose manage.
Click on continue
Click on event viewer.
 

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    Self Built
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    4 x 4GB corsair ballistix sport DDR3 1600 Mhz
    Graphics card(s)
    Gigabyte Geforce GTX 660 TI
    Sound Card
    creative x-fi
    Monitor(s) Displays
    Primary CiBox 22" Widescreen LCD ,Secondary Dell 22" Widescreen
    Screen Resolution
    Both 1680 x 1050
    Hard Drives
    2 x 500G HD (SATA) 1 x 2TB USB
    PSU
    Corsair HX 620W ATX2.2 Modular SLI Complient PSU
    Case
    Antec 900 Ultimate Gaming Case
    Cooling
    3 x 80mm tri led front, 120mm side 120mm back, 200mm top
    Mouse
    Technika TKOPTM2
    Keyboard
    Logik
    Internet Speed
    288 / 4000
    Other Info
    Creative Inspire 7.1 T7900 Speakers Trust Graphics Tablet
Which error in particular?
 

My Computer

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  • CPU
    AMD Athalon 64 x2 4600+
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    1.00GB
    Graphics card(s)
    ATI RAEDON X1300
    Monitor(s) Displays
    compaq wf1907
    Screen Resolution
    1440 x 900 - 60Hz
    Hard Drives
    200gb
Any error related to your sound card or drivers.
 

My Computer

System One

  • Manufacturer/Model
    Self Built
    CPU
    I5 3570K
    Motherboard
    Gigabyte Z77-DS3H
    Memory
    4 x 4GB corsair ballistix sport DDR3 1600 Mhz
    Graphics card(s)
    Gigabyte Geforce GTX 660 TI
    Sound Card
    creative x-fi
    Monitor(s) Displays
    Primary CiBox 22" Widescreen LCD ,Secondary Dell 22" Widescreen
    Screen Resolution
    Both 1680 x 1050
    Hard Drives
    2 x 500G HD (SATA) 1 x 2TB USB
    PSU
    Corsair HX 620W ATX2.2 Modular SLI Complient PSU
    Case
    Antec 900 Ultimate Gaming Case
    Cooling
    3 x 80mm tri led front, 120mm side 120mm back, 200mm top
    Mouse
    Technika TKOPTM2
    Keyboard
    Logik
    Internet Speed
    288 / 4000
    Other Info
    Creative Inspire 7.1 T7900 Speakers Trust Graphics Tablet
ok, i've got quite a few errors, but none of them seem to be sound..

i do have more info on the problem; realtek is working, it just wont make the speakers go. It detects when i plugged in a pair of headphones, but nothing actually happens to the sound or on the realtek interface, apart from the jack now being shaded in.
 

My Computer

System One

  • CPU
    AMD Athalon 64 x2 4600+
    Memory
    1.00GB
    Graphics card(s)
    ATI RAEDON X1300
    Monitor(s) Displays
    compaq wf1907
    Screen Resolution
    1440 x 900 - 60Hz
    Hard Drives
    200gb
Hi,

What diagnostics have you carried out on the sound system in control panel or the task bar icon?
 

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  • Manufacturer/Model
    HP-Pavilion m9280.uk-a
    CPU
    2.30 gigahertz AMD Phenom 9600 Quad-Core
    Motherboard
    ASUSTek Computer INC. NARRA3 3.02
    Memory
    3582 Megabytes Usable Installed Memory (4 Gig)
    Graphics card(s)
    ASUS NVIDIA Geforce GTS450
    Sound Card
    Realtek High Definition 7.1 Audio (HP drivers)
    Monitor(s) Displays
    HP w2408 24.0" (Dual monitor)
    Screen Resolution
    1920 * 1200, 1920 * 1200
    Hard Drives
    3*500 Gigabytes Usable Hard Drive Capacity Plus 2x USB (160Gig each) external HDD BluRay & DVD Weiters HL-DT-ST BD-RE GGW-H20L SCSI CdRom (Bluray RW) Device AlViDrv BDDVDROM SCSI CdRom (Blueray) Device TSSTcorp CDDVDW TS-H653N SCSI CdRom
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    40 Meg
none? What sort of diagnostics do you mean? (as in do you mean to try and fix?)
 

My Computer

System One

  • CPU
    AMD Athalon 64 x2 4600+
    Memory
    1.00GB
    Graphics card(s)
    ATI RAEDON X1300
    Monitor(s) Displays
    compaq wf1907
    Screen Resolution
    1440 x 900 - 60Hz
    Hard Drives
    200gb
Hi,

Have you looked at the configuration for the sound system & clicked on each speaker to hear sound (To test each speaker).

This is what I see when on the realtek sound configuration screen. Do you see the same or something similar?
 

Attachments

  • Sound system setup.jpg
    Sound system setup.jpg
    53.6 KB · Views: 46

My Computer

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  • Manufacturer/Model
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    CPU
    2.30 gigahertz AMD Phenom 9600 Quad-Core
    Motherboard
    ASUSTek Computer INC. NARRA3 3.02
    Memory
    3582 Megabytes Usable Installed Memory (4 Gig)
    Graphics card(s)
    ASUS NVIDIA Geforce GTS450
    Sound Card
    Realtek High Definition 7.1 Audio (HP drivers)
    Monitor(s) Displays
    HP w2408 24.0" (Dual monitor)
    Screen Resolution
    1920 * 1200, 1920 * 1200
    Hard Drives
    3*500 Gigabytes Usable Hard Drive Capacity Plus 2x USB (160Gig each) external HDD BluRay & DVD Weiters HL-DT-ST BD-RE GGW-H20L SCSI CdRom (Bluray RW) Device AlViDrv BDDVDROM SCSI CdRom (Blueray) Device TSSTcorp CDDVDW TS-H653N SCSI CdRom
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NewPicture.jpg


As you can see, the speakers are plugged in, but no sound :(
 

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    AMD Athalon 64 x2 4600+
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    ATI RAEDON X1300
    Monitor(s) Displays
    compaq wf1907
    Screen Resolution
    1440 x 900 - 60Hz
    Hard Drives
    200gb
Hi,

I have noticed that you do not have a setup selected, why is this? Stereo, 2.1, 5.1 or even 7.1 as I have.
 

Attachments

  • Speaker system.jpg
    Speaker system.jpg
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My Computer

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  • Manufacturer/Model
    HP-Pavilion m9280.uk-a
    CPU
    2.30 gigahertz AMD Phenom 9600 Quad-Core
    Motherboard
    ASUSTek Computer INC. NARRA3 3.02
    Memory
    3582 Megabytes Usable Installed Memory (4 Gig)
    Graphics card(s)
    ASUS NVIDIA Geforce GTS450
    Sound Card
    Realtek High Definition 7.1 Audio (HP drivers)
    Monitor(s) Displays
    HP w2408 24.0" (Dual monitor)
    Screen Resolution
    1920 * 1200, 1920 * 1200
    Hard Drives
    3*500 Gigabytes Usable Hard Drive Capacity Plus 2x USB (160Gig each) external HDD BluRay & DVD Weiters HL-DT-ST BD-RE GGW-H20L SCSI CdRom (Bluray RW) Device AlViDrv BDDVDROM SCSI CdRom (Blueray) Device TSSTcorp CDDVDW TS-H653N SCSI CdRom
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Also, just to add to what lottiemansion has stated, you won't get any sound through your speakers as there is no audio device installed, I see a red X next to your audio device in the notification area...
 

My Computer

System One

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    Intel Q6600 @ 2.8GHz
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    Evga NF78-CK-132-A 3-Way SLI
    Memory
    8Gb DDR2 Corsair Dominator @ 1066Mhz 5-5-5-15
    Graphics card(s)
    EVGA 560 GTX SC FTW 1GB
    Sound Card
    Realtek ALC888 7.1 Audio, Logitech G35 7.1 Surround Headset
    Monitor(s) Displays
    Dell S2409W 16:9, HDMi, DVI & VGA
    Screen Resolution
    1920 x 1080
    Hard Drives
    Samsung 7200rpm 250Gb SATA, Samsung 7200rpm 750Gb SATA, WD 7200rpm 1TB SCSI SATA.
    PSU
    Xigmatek 750W Quad sli quad core 80% eff
    Case
    Antec 900 Gaming Case
    Cooling
    Zalman CNPS9700-NT NVIDIA Tritium, Dominator RAM cooler
    Mouse
    Razor Lachesis Banshee V2 Blue, 4000DPI
    Keyboard
    Logitech generic keyboard
    Internet Speed
    16Mb Sky bb
    Other Info
    Wireless Gaming Receiver for Windows, Wireless Xbox 360 Pad, Wireless Xbox 360 Les Paul Guitar
Lottiemansion said:
Hi,

I have noticed that you do not have a setup selected, why is this? Stereo, 2.1, 5.1 or even 7.1 as I have.
Click to expand...

Even if i choose one, the picture still wont change, realtek just puts it back to blank the next time i open the console.

you won't get any sound through your speakers as there is no audio device installed, I see a red X next to your audio device in the notification area...
Click to expand...

How to fix please?
 

My Computer

System One

  • CPU
    AMD Athalon 64 x2 4600+
    Memory
    1.00GB
    Graphics card(s)
    ATI RAEDON X1300
    Monitor(s) Displays
    compaq wf1907
    Screen Resolution
    1440 x 900 - 60Hz
    Hard Drives
    200gb
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