Yesterday when I turned on my computer I received a message inviting me to install a new update to Java (Version 7 Update 25). After doing a precautionary search via Google that this was a legitimate update, I proceeded with the installation process. At the time I was using the Firefox browser (although I also use IE 9). At the end of the process I received a prompt at the bottom of the Firefox browser asking me to install the Java Plug-in. I then visited the "Verify Java Version" page which confirmed that I had the recommended version of Java installed (Version 7 Update 25). As Java recommend that users should uninstall older versions of Java from their computer, I ran the Java Uninstall Tool, but that confirmed that there were no older versions of Java on my computer.
I then opened IE9 but when I went to the same web page to verify my Java version I got a pop-up message saying that"Java plug-in 10.25.2 is not installed properly. Java plug-in detected JRE collision." That was followed by a further pop-up saying "Java Plug-in Warning - Applet(s) in this HMTL page requires a version of Java different from the one the browser is currently using. In order to run the applet(s) in this HTML page a new browser session is required. Close all the Netscape browser sessions and start a new browser session to run the HTML page."
I closed IE9 and reopened it but when I visited the Java verify page I received the same error messages.
I now have a situation where the latest version of Java seems to have been installed on my pc, together with the appropriate plug-in for Firefox. However, the messages I am receiving suggest a conflict which prevents the newly installed version of Java working with IE9. That is despite me having established that there are no earlier Java versions on my computer!
I also am at a loss to understand why when I am using the IE9 browser, I get a message to close Netscape!
Today I now find I have a further problem in that every time I open IE9 or try to open a new tab I get a pop-up from User Account Control inviting me to run ssvagent.exe, When I click on the details it saysC:\Program Files\Java jre1.6.0_07\bin\ssvagent.exe -new-high-regdeployI always choose to cancel rather than run the program. I have done some research and found that lots of people have posted about the same problem and the most common solution given (including by a Microsoft Support Engineer) - see java\jre6\bin\ssvagent.exe error on starting IE - Microsoft Community is to disable ssvagent in Internet Explorer. However, when I go toTools, Manage Add-ons, Enable or Disable Add-ons. I find two Oracle Plug-Ins listed.(Java (tm) Plug-In SSV Helper and Java (tm) Plug-In 2 SSV Helper). Should I disable both, and if I do that does that mean I am disabling Java in IE9? What is the point of installing a Java update which is supposed to provide more security for the program if you then have to disable it?
While I am aware of the importance of keeping Java secure by installing the security updates, I find it very frustrating when one is then presented with these problems when the pc was working perfectly okay before.
Any assistance that anyone can provide would be much appreciated.
I then opened IE9 but when I went to the same web page to verify my Java version I got a pop-up message saying that"Java plug-in 10.25.2 is not installed properly. Java plug-in detected JRE collision." That was followed by a further pop-up saying "Java Plug-in Warning - Applet(s) in this HMTL page requires a version of Java different from the one the browser is currently using. In order to run the applet(s) in this HTML page a new browser session is required. Close all the Netscape browser sessions and start a new browser session to run the HTML page."
I closed IE9 and reopened it but when I visited the Java verify page I received the same error messages.
I now have a situation where the latest version of Java seems to have been installed on my pc, together with the appropriate plug-in for Firefox. However, the messages I am receiving suggest a conflict which prevents the newly installed version of Java working with IE9. That is despite me having established that there are no earlier Java versions on my computer!
I also am at a loss to understand why when I am using the IE9 browser, I get a message to close Netscape!
Today I now find I have a further problem in that every time I open IE9 or try to open a new tab I get a pop-up from User Account Control inviting me to run ssvagent.exe, When I click on the details it saysC:\Program Files\Java jre1.6.0_07\bin\ssvagent.exe -new-high-regdeployI always choose to cancel rather than run the program. I have done some research and found that lots of people have posted about the same problem and the most common solution given (including by a Microsoft Support Engineer) - see java\jre6\bin\ssvagent.exe error on starting IE - Microsoft Community is to disable ssvagent in Internet Explorer. However, when I go toTools, Manage Add-ons, Enable or Disable Add-ons. I find two Oracle Plug-Ins listed.(Java (tm) Plug-In SSV Helper and Java (tm) Plug-In 2 SSV Helper). Should I disable both, and if I do that does that mean I am disabling Java in IE9? What is the point of installing a Java update which is supposed to provide more security for the program if you then have to disable it?
While I am aware of the importance of keeping Java secure by installing the security updates, I find it very frustrating when one is then presented with these problems when the pc was working perfectly okay before.
Any assistance that anyone can provide would be much appreciated.
My Computer
System One
-
- Manufacturer/Model
- HP G60-217EM Notebook PC (NP622EA)
- CPU
- AMD Turion X2 Dual-Core Mobile Processor RM-72.210 2-10GHz
- Memory
- 2048MB (2x1024 MB)
- Graphics card(s)
- NVIDA GeForce 8200M
