Help Please! Problem Installing Programs

B

brazil81

New Member
I've tried to update my iTunes and Quicktime today but I keep getting an error. I am running on Vista x64 and I do run the installer as admin. iTunes and Quicktime are not the only programs that have this problem though. I always get the same message when trying to install new things.


Code: 
Could not access network location %APPDATA%/

^That's what the error always says.

I've searched on Google but I couldn't find anything that helped me.

Does anyone know how to fix this?
 

My Computer

System One

The Appdata folder is in C > Users > Yourname > Appdata. It is a hidden foler - you have to unhide it. There is apparently some damage to the folder. Maybe you ca repair it with sfc /scannow in elevated cmd.
 

My Computer

System One

  • Manufacturer/Model
    Dell
    CPU
    Q6600
    Memory
    4GB
    Monitor(s) Displays
    HP w2207h
    Hard Drives
    2x250GB HDDs 1x60GB OCZ SSD 6 external disks 60 to 640GBs
    Other Info
    Also 1xHP desktop, 1xHP laptop, 1xGateway laptop

My Computer

System One

  • Manufacturer/Model
    Dell Inspiron 1545
    CPU
    Intel Core 2 Duo T6400 @ 2.00 GHz
    Motherboard
    DELL - 27d90219 Phoenix ROM BIOS PLUS Version 1.10 A05
    Memory
    4 GB
    Graphics card(s)
    Mobile Intel(R) 4 Series Express Chipset Family
    Sound Card
    IDT High Definition Audio CODEC
    Monitor(s) Displays
    Generic PnP Monitor (DPMS), 15.3" (34cm x 19cm)
    Screen Resolution
    1366x768
    Hard Drives
    Internal 320 GB Portable 320 GB used for separate storage of media, plugged into USB port as needed.
    Cooling
    Single built in fan
    Mouse
    Touchpad, + Logitech wireless mouse (USB)
    Keyboard
    Built in
    Internet Speed
    ~150 kilobytes/sec DL
    Other Info
    Usually have low HD free space left (<10 GB), often left on overnight. I really push its capabilities.
As well as the above, try doing this:

Clear Temp Files

  • Download TFC (By OldTimer), to your desktop.
  • Save any open documents, then close any active programs/windows
  • Right click on the file, and select Run As Administrator
  • When it opens, click Start to being the process
  • A reboot is required upon completion of this, if this is not done by TFC then do so manually

I have written you a batch file to collect the information I would like, and zip it up into a folder on your desktop.

Here is the code if you, or any other member here, would like to inspect it:

Code: 
@ECHO ON
set TOM982=%USERPROFILE%\Desktop\tom982
rmdir %TOM982%
mkdir %TOM982%
echo %appdata% > %TOM982%\appdata.txt
regedit.exe /e %TOM982%\shellfolders.txt "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders"
regedit.exe /e %TOM982%\usershellfolders.txt "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders"
regedit.exe /e %TOM982%\volatileenvironment.txt "HKEY_CURRENT_USER\Volatile Environment"
regedit.exe /e %TOM982%\hkuusershell.txt "HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders"

set ZIPFOLDER=%USERPROFILE%\Desktop\tom982\*.*

set TEMPDIR=%SYSTEMDRIVE%\tom982temp
rmdir %TEMPDIR%
mkdir %TEMPDIR%
copy %ZIPFOLDER% %TEMPDIR%

echo Set objArgs = WScript.Arguments > tom982zipfile.vbs
echo InputFolder = objArgs(0) >> tom982zipfile.vbs
echo ZipFile = objArgs(1) >> tom982zipfile.vbs
echo CreateObject("Scripting.FileSystemObject").CreateTextFile(ZipFile, True).Write "PK" ^& Chr(5) ^& Chr(6) ^& String(18, vbNullChar) >> tom982zipfile.vbs
echo Set objShell = CreateObject("Shell.Application") >> tom982zipfile.vbs
echo Set source = objShell.NameSpace(InputFolder).Items >> tom982zipfile.vbs
echo objShell.NameSpace(ZipFile).CopyHere(source) >> tom982zipfile.vbs
echo wScript.Sleep 2000 >> tom982zipfile.vbs

CScript  tom982zipfile.vbs  %TEMPDIR%  %USERPROFILE%\Desktop\tom982.zip
del /F /Q %TEMPDIR%\*.*
del /F /Q %USERPROFILE%\Desktop\tom982zipfile.vbs
del /F /Q %TOM982%\*.*
rmdir /S /Q %USERPROFILE%\Desktop\tom982
rmdir /S /Q %TEMPDIR%

mkdir %SYSTEMDRIVE%\tom982backup
set TOM982BACKUP=%SYSTEMDRIVE%\tom982backup
copy %USERPROFILE%\Desktop\tom982.zip %TOM982BACKUP%\tom982.zip
copy %USERPROFILE%\Desktop\TOM982.bat %TOM982BACKUP%\TOM982.bat

echo msgbox"A file, tom982.zip, has been created on your desktop, please attach this with your next post. If this file is not there, a backup has been saved elsewhere - both locations will now open",64,"Process completed!" >> popup.vbs
WScript.exe popup.vbs
del popup.vbs

%SYSTEMROOT%\explorer.exe "%TOM982BACKUP%"
%SYSTEMROOT%\explorer.exe "%USERPROFILE%\Desktop"

echo msgbox"To finish off the deletion process, explorer.exe must be restarted. Pressing OK will restart explorer",64,"Nearly done" >> popup.vbs
WScript.exe popup.vbs
del popup.vbs

TASKKILL /IM explorer.exe /F
start explorer.exe

echo msgbox"This process has completed, please return to the forum for further instruction",64,"All done" >> popup2.vbs
WScript.exe popup2.vbs
del popup2.vbs
end

The batch file can be downloaded from here:

View attachment TOM982.bat

You must save it to your desktop and do not rename it, otherwise it will not work. I didn't write the variables for the file name, so it has to remain the same. Once you have saved it to your desktop, right click on it and select Run as administrator

I have written popups throughout the batch file to explain what is happening, and what will happen next so I do not need to explain it to you.

Note   Note
If any other member would like to try this out, then feel free. It won't cause any harm, it only collects a few registry keys and writes the output into a text file. Then zips those up and cleans up after itself :)


Please tell me if you get any errors - there shouldn't be any, I've tested this over and over again

Tom
 
Last edited:

My Computer

System One

  • Manufacturer/Model
    Build #1
    CPU
    Intel Core i7 3770K @4.4GHz
    Motherboard
    ASUS P8Z77-V PRO
    Memory
    Corsair Vengeance 2x4GB DDR3 1600MHz Low Profile (White)
    Graphics card(s)
    Gigabyte Radeon HD 7850 (2GB GDDR5)
    Sound Card
    Integrated on motherboard
    Monitor(s) Displays
    23" LG LCD/LED IPS
    Screen Resolution
    1920*1080
    Hard Drives
    Samsung EVO 128GB SSD Seagate Barracuda 2TB 7200rpm 2x500GB Seagate FreeAgent 5400rpm
    PSU
    Corsair TX650W V2 (80+ Bronze)
    Case
    NZXT Phantom 410
    Cooling
    Corsair H100 Water Cooler, 1x140mm and 1x120mm stock fans
    Mouse
    Microsoft Desktop 2000 Wireless Mouse
    Keyboard
    Microsoft Desktop 2000 Wireless Keyboard
    Internet Speed
    95 Mb/s Download 70 Mb/s Upload
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