Thanks for your reply..is it necessary to join the club in order to get the download. It appears to me that you need to sign up for 1,2, or 3 years and have to pay $40.98 to get the download. I am not computer savvy and I am afraid that I won't be able to understand the directions of how to operate the download, unless it is very detailed in the instructions. All I want to do is copy an existing DVR that contains pictures from a camcorder.