Issue with Itunes 8 (64bit)

flynnstone · Dec 17, 2008

I just put together a new PC, installed Vista Ultimate 64bit, and i have the following hardware.

ASUS P6T Deluxe
Intel core i7 940
6GB Gskill DDR3 Ram
ATI Radeon 4870
WD Raptor Drive

Everything's been running great, however i went to install Itunes 8 (64bit) and have this issue when i startup the program.

http://i33.tinypic.com/2n9g606.jpg

I have all updated drivers, and no hardware conflicts presently that i'm aware of..

It's starting to get frustrating not being to update my phone/Ipod etc, so i'll paypal $20 to the first person that can provide me with a solution.

Thanks!

Airbot · Dec 18, 2008

Flynnstone,

Try these suggestions.

Run itunes as an administrator.
Stick it in the DEP allow list and re run it.
Run it in compatibility mode.
Start it in Safe Mode.
Do a repair install in Programs and features.
Uninstall it and delete all relevant entries.
Turn off any AV program.
Reinstall it as admin.
Have Apple Mobile Device service, ipod service,
windows media player network sharing service
set on automatic.
Make sure your display settings is set at 64 bit.
Read this.
yukichigai - Making the iPhone work in XP x64 - A guide for lovers

Even if any of my suggestions work, which they most likely won't, lol, I wouldn't want your money. Donate it to this forum if you like.
If they don't work then maybe someone else will have the right workaround.

Good luck.

eggyuk · Dec 18, 2008

Airbot said:
Donate it to this forum if you like.

I second that. If you feel compelled to give away your money, give it to a worthwhile cause.

As for your problem, try going to where you have installed itunes, right click on itunes.exe and in the compatability tab in properties check disable visual themes. When you load up itunes it will give you a warning about out dated compatability but it will still load up fine and the black background should be gone.

Hope this helps

skunksmash · Dec 18, 2008

Hi flynnstone.....

please don't offer to pay ppl for help......
if you feel this forum & members helped you in some way give ''rep'' where necessary or donate to ... ''VISTA x64'' ...

thanks for your co operation....

SK

Dzomlija · Dec 18, 2008

I don't use iTunes, so I can't be of much use to you there, but honestly, I have yet to find any software from Apple that works properly on Windows Vista. From the looks of it, iTunes has lost some of it's own resources. Sure, it's iTunes 8, but do you have the latest build? Try downloading and installing it again.

I don't even have Quicktime installed anymore because I got tired of the crashes. If I download Quicktime videos, I convert them to xVid first.

Give your money to a worthy cause.

And tell us where you got that wallpaper you're using.

flynnstone · Dec 18, 2008

thanks for the responses everyone. I wasnt trying to create any issues by offering 20bux, i've just been trying to resolve this for the last few weeks and its become quite frustrating.

As for my wallpaper, i found it here Babes Girls | High Resolution & Widescreen Wallpapers

lots of high res photos

Thanks!

flynnstone · Dec 18, 2008

i think i've figured it out! If i go to the compatibility tab and select "run this program in compatibility mode for XP SP2" it does some funky things with my display briefly, then loads correctly without error... Anyone experience this other than me?

Airbot · Dec 18, 2008

Uh oh, that was my third suggestion. Looks like I won, now you have to donate 20 dollars to this forum. www.vistax64.com :party:

sygnus21 · Dec 18, 2008

I get the same issue form time to time, however I've learned to live with it. Sometimes I just right click in the program and it goes away. Yeah it's annoying, but...

Haven't noticed it in the latest version, but...

Dzomlija · Dec 18, 2008

flynnstone said:
i think i've figured it out! If i go to the compatibility tab and select "run this program in compatibility mode for XP SP2" it does some funky things with my display briefly, then loads correctly without error... Anyone experience this other than me?

Those "funky things" happening with your display when you run something in compatibility mode appears to be normal behaviour for Vista. It happens with me also, but only when I run some older software, which I rarely do anymore.

But it figures perfectly that Apple will release an updated iTunes to work with Vista, and it needs to be run in XP compatibility mode to work properly. Typical of Apple...

flynnstone · Dec 19, 2008

thanks guys, i will be donating to the forum

sygnus21 · Dec 19, 2008

Dzomlija said:
But it figures perfectly that Apple will release an updated iTunes to work with Vista, and it needs to be run in XP compatibility mode to work properly. Typical of Apple...

It not required to be run in compatibility, or admin mode.

In fact iTunes is supposed to be 64-bit compatible! And, when you go to download it from iTunes website using IE under Vista 64, the “correct” (64 bit) version of the program is automatically offered for download. Under Firefox, you’re offered either the 32 or 64-bit version of the program.

At any rate it’s just a funky glitch that happens on rare occasions, at least on my system, and I use iTunes every day. Yeah it’s an annoyance, but it doesn’t happen all the time, nor has it happened in the newest version (yet).

The OP might want to make sure he has the latest, and correct version. And in all honesty, I doubt that running it in compatibility mode will solve the problem, as I’ve seen it in XP as well.

But yeah, it would be nice to have Apple fix this, if they haven't.

Monterock · Jan 10, 2009

Just bought a new Dell XPS running Vista 64 bit and the iTunes Installer won't finish loading. It gets all the way to the end and I get the following message...

" 'The installer encountered errors before iTunes could be configured.

Your system has not been modified. To retry these opperations at a later time, please run the installer again"

Well I could run the installer till my hands fell off and it still won't install. HELP>>>>>

sygnus21 · Jan 10, 2009

Which version of iTunes are you downloading -32 or 64-bit?

Monterock · Jan 12, 2009

itunes 8.0 which is supposed to support Vista 64bit....

sygnus21 · Jan 12, 2009

sygnus21 said:
Which version of iTunes are you downloading -32 or 64-bit?

Monterock said:
itunes 8.0 which is supposed to support Vista 64bit....

I'm a little lost to your answer. Does that mean you're downloading the one that says 64-bit?

Issue with Itunes 8 (64bit)

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