'Word has stopped working'

Stefano

Stefano

Stefano
Member
Hi Guys,
When I am working with Word docs, I occasionally get the error message 'Word has stopped working@ and then get error message 'Microsoft Office Word is trying to recover your information' which is then followed by 'Word cannot open the file ~WRS(25A9155-508F-4C19-8D8A-A2DFAF672C8C).If the file is stored on your computer there may be a problem with your hardware.If the file is stored on the network there may be a problem with the network connection. If you can copy the file, try saving the file inanother location and opening it there.'
I have searched for this file and cannot locate it....do you think uninstalling Microsoft Office 2007 will rectify the problem ? I have deleted all the word docs I have and the error message still comes up. Once I have closed the box down, Word restarts and comes up with a new blank doc.
Help..........
 

My Computer

System One

Hi,

I had the same problem.
I managed to resolve it after doing some google search and forum reading.
The problem was related to the HP printer that I bought and installed recently. The problem was resolved after installing the latest drivers from the HP website. Don't use the drivers provided in the CD. For more detailed information and if this solution does not work, see [URL="http://makramblings.blogspot.com/"]my blog.[/URL]

Regards,
Asif Khan
 
Last edited:

My Computer

System One

After several years of trouble-free operation, I am getting the dreaded "Word has stopped working. Now trying to recover your information. I have turned off the Bluetooth COM add-in, done the "[FONT=&quot]bcdedit.exe /set nx OptOut[/FONT]" thing in the command window, and nothing helps. Finally realized that Word is crashing often if I try to move the window quickly on my external display. Especially if I move if off the edge. But I can't be sure this is the only circumstance. It seems to happen more often if I have more than one document open. Any suggestions?
 

My Computer

System One

  • Manufacturer/Model
    Gateway P-7805-u laptop
    CPU
    Intel Core 2 Duo P8400 @2.66GHz
    Motherboard
    Gateway IMV
    Memory
    4GB DDR3
    Graphics card(s)
    NVIDIA GeForce 9800M GTS
    Sound Card
    integrated in graphics card or board?
    Monitor(s) Displays
    generic 17" pnp laptop monitor and DELL S2409W [Monitor] (24.0"vis)

My Computer

System One

  • Manufacturer/Model
    Custom
    CPU
    AMD FX-4100
    Motherboard
    Gigabyte
    Memory
    4Gb
    Graphics card(s)
    ATI 5450
    Screen Resolution
    1600*900
    Internet Speed
    10Mbps
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