VMC is freezing, crashing multiple times a day yet does work, but I need help

D

DA1745

New Member
Running Vista Ultimate w/ SP2 running the Vista TV Media Pack 2008

Hey
I am here seeking help.:cry: I have googled regarding whether the VMC can be re-installed (hoping to fix things) but from what I've read that option doesnt' exist.

Background: A few months ago, Media Center began having (hiccups & freezes and occassionally would crash)... From time to time ever since install it has done this, but never so frequently and NOW repeatable. I believe this started after downloading & installing Windows updates, some months back. These things have a way of creeping up on me & so at this point I don't think System restore is an option.
Other issues I just fixed a Windows Search Protocal stopped working error.

Here's what I experience: Generally Media Center starts and will record & let me watch programs, however It crashes repeatedly throughout. Some times it crashes itself & "searching for a solution" ...send more data etc, restarting happens. Some times the crashes will happen back to back to back.
IF I am watching a program or watching tv, or something I'm simultaneously recording if I go into the upcoming shows about 50% of the time if I hit the record button to add that show to an upcoming record que, the system freezes. Most of the time when it does this it will crash & restart. Other times it will sit there for a LONG time? Sometimes I'm forced to Ctrl-Alt-Del to end the program.

In the past I didn't have any problem going into the settings and editing channel information such as enabling channels, renumbering, or setting up the channel information...but NOW. This will freeze up for example if I click to enable or disable a channel and then click save....the system freezes. Again sometimes after a LONG wait it'll recover other times I have to CTRL-ALT-DEL.
It's made managing channels an impossible tast.

I can access my event logs and post anything requested here; I can't find any ANSWERS from that information (myself) only notes of what is crashing, I've all along used the built in reporting & check for solutions in control panel YET NO SUGGESTIONS OR HELP!!!:mad:

I have gone through the setup process of VMC and this did complete but it froze a few times, but the end result was no change!!! Within a few moments of running MC it crashed, gather & sent additional information, & restarted Media Center.

I have run sfc /scannow 3 times over the last few months including just the other day... It finds NO PROBLEMS:confused:
I've run the Microsoft One live care (think that's what it's called) and it found about 68 registry entries, so I let it do it's clean up & it deleted 60 of them & found errors with 8 of them. IDK if the errors have anything to do with my MC problems. But no difference after the "cleaning" and that other than some temporary files was all that One live care reported.

I'd like not to have to start over (the last time I imaged the system was just after installation about 11 months ago.

My Original DVD is SP1 so IDK if there will be an issue with a "Repair" installation & I need a refresher on whether that will damage my data (i know best always to back up in case but I'm just wondering It been too long since I did one & even then it was with XP). I dont' even know if there are more repair options in Vista... or just a repair installation like XP. OR if there are some better, things to try before hand.
 
Last edited:

My Computer

System One

  • Manufacturer/Model
    I've got a number of home built systems & some old boxed units
    CPU
    E6750, E4700, E4400, bunch of P4's
    Motherboard
    GA-P35-DS3R, GA-8i865GME-775-RH Hybrid C2Duo&AGP, IP35-e
    Memory
    3GB DDR2-1000 Ballistix tracer, 2GB DDR500 Ballistix, Various DDR,SDRAM, RDRAM
    Graphics card(s)
    ATI HD4870,ATI AIW: X800XT,XLPCI-E, 9800Pro 9600XT, X1950 XT
    Sound Card
    Onboard, Creative X-Fi, Creative Audigy 2
    Monitor(s) Displays
    19" Samsung LCD's, 24 Asus VK-246, Samsung 24"
    Screen Resolution
    1280 x 1024, 1920 x 1080, 1920 x 1280
    Hard Drives
    150 GB Raptors, 400GB Seagates SATA, Various IDE drivers
    PSU
    Antec Earthwatts 430, ....
    Case
    Antec 900, Antec 640B
    Cooling
    Zalman 9500, CoolerMaster, Zalman
    Internet Speed
    5000Kbs, Upload 480KbS 8-(
Code: 
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Problem Signature 04: mcstore
Problem Signature 05: 6.0.6000.0
Problem Signature 06: 4a95756c
Problem Signature 07: 71c
Problem Signature 08: 0
Problem Signature 09: opServices.COMException.C9871172
OS Version: 6.0.6002.2.2.0.256.1
Locale ID: 1033
 
 
Bucket ID: 775720792
Problem Event Name: CLR20r3
Problem Signature 01: ehrec.exe
Problem Signature 02: 6.1.1000.18273
Problem Signature 03: 486c68ce
Problem Signature 04: mcstore
Problem Signature 05: 6.0.6000.0
Problem Signature 06: 4a95756c
Problem Signature 07: 71c
Problem Signature 08: 0
Problem Signature 09: urity.SecurityException.C087D659
OS Version: 6.0.6002.2.2.0.256.1
Locale ID: 1033
 
 
Bucket ID: 1253551176
Problem Event Name: APPCRASH
Application Name: ehRec.exe
Application Version: 6.1.1000.18273
Application Timestamp: 486c68ce
Fault Module Name: kernel32.dll
Fault Module Version: 6.0.6002.18005
Fault Module Timestamp: 49e037dd
Exception Code: c0000005
Exception Offset: 00049430
OS Version: 6.0.6002.2.2.0.256.1
Locale ID: 1033
 
 
Bucket ID: 774699380
Problem Event Name: CLR20r3
Problem Signature 01: ehrec.exe
Problem Signature 02: 6.1.1000.18273
Problem Signature 03: 486c68ce
Problem Signature 04: mcstore
Problem Signature 05: 6.0.6000.0
Problem Signature 06: 4a95756c
Problem Signature 07: 71c
Problem Signature 08: 0
Problem Signature 09: validOperationException.698B374C
OS Version: 6.0.6002.2.2.0.256.1
Locale ID: 1033
 
 
 
Bucket ID: 771576641
Problem Event Name: CLR20r3
Problem Signature 01: ehrec.exe
Problem Signature 02: 6.1.1000.18273
Problem Signature 03: 486c68ce
Problem Signature 04: mcstore
Problem Signature 05: 6.0.6000.0
Problem Signature 06: 4a95756c
Problem Signature 07: 31b
Problem Signature 08: 8d
Problem Signature 09: System.ObjectDisposedException
OS Version: 6.0.6002.2.2.0.256.1
Locale ID: 1033
 
 
Bucket ID: 293699000
Problem Event Name: CLR20r3
Problem Signature 01: ehrec.exe
Problem Signature 02: 6.1.1000.18273
Problem Signature 03: 486c68ce
Problem Signature 04: mcstoredb
Problem Signature 05: 6.0.6000.0
Problem Signature 06: 486c68d0
Problem Signature 07: b6
Problem Signature 08: 5a
Problem Signature 09: System.NullReferenceException
OS Version: 6.0.6002.2.2.0.256.1
Locale ID: 1033
 
 
Bucket ID: 777416306
Problem Event Name: CLR20r3
Problem Signature 01: ehrec.exe
Problem Signature 02: 6.1.1000.18273
Problem Signature 03: 486c68ce
Problem Signature 04: mcstore
Problem Signature 05: 6.0.6000.0
Problem Signature 06: 4a95756c
Problem Signature 07: 71c
Problem Signature 08: 0
Problem Signature 09: validOperationException.1D31BC8C
OS Version: 6.0.6002.2.2.0.256.1
Locale ID: 1033
 
 
Bucket ID: 779838419
Problem Event Name: CLR20r3
Problem Signature 01: ehrec.exe
Problem Signature 02: 6.1.1000.18273
Problem Signature 03: 486c68ce
Problem Signature 04: mcstore
Problem Signature 05: 6.0.6000.0
Problem Signature 06: 4a95756c
Problem Signature 07: 71c
Problem Signature 08: 0
Problem Signature 09: .NullReferenceException.A75F16B5
OS Version: 6.0.6002.2.2.0.256.1
Locale ID: 1033
 
========================================================================
Windows Media Center In-band Guide Loader (12)
 
Bucket ID: 1262529381
Problem Event Name: APPCRASH
Application Name: mcGlidHost.exe
Application Version: 6.1.1000.18273
Application Timestamp: 486c68e9
Fault Module Name: kernel32.dll
Fault Module Version: 6.0.6002.18005
Fault Module Timestamp: 49e037dd
Exception Code: 0000046b
Exception Offset: 0003fbae
OS Version: 6.0.6002.2.2.0.256.1
Locale ID: 1033
 
Bucket ID: 285222853
Problem Event Name: CLR20r3
Problem Signature 01: mcglidhost.exe
Problem Signature 02: 6.1.1000.18273
Problem Signature 03: 486c68e9
Problem Signature 04: mcstoredb
Problem Signature 05: 6.0.6000.0
Problem Signature 06: 486c68d0
Problem Signature 07: 7f
Problem Signature 08: 34
Problem Signature 09: System.InvalidOperationException
OS Version: 6.0.6002.2.2.0.256.1
Locale ID: 1033
 
Bucket ID: 604607881
Problem Event Name: CLR20r3
Problem Signature 01: mcglidhost.exe
Problem Signature 02: 6.1.1000.18273
Problem Signature 03: 486c68e9
Problem Signature 04: mcstore
Problem Signature 05: 6.0.6000.0
Problem Signature 06: 4a0316f0
Problem Signature 07: 4bd
Problem Signature 08: 121
Problem Signature 09: PFDJPIY3QKX5XYKSJNWF0N1QNPEYRBTA
OS Version: 6.0.6002.2.2.0.256.1
Locale ID: 1033
 
Bucket ID: 774676692
Problem Event Name: CLR20r3
Problem Signature 01: mcglidhost.exe
Problem Signature 02: 6.1.1000.18273
Problem Signature 03: 486c68e9
Problem Signature 04: mcstore
Problem Signature 05: 6.0.6000.0
Problem Signature 06: 4a95756c
Problem Signature 07: 39c
Problem Signature 08: 614
Problem Signature 09: AMAG3AACMAWG2XAF344U21ACVE5PSTKL
OS Version: 6.0.6002.2.2.0.256.1
Locale ID: 1033
 
 
======================================================================
Windows Media Center Store Update Manager (20)
 
Bucket ID: 1184093823
Problem Event Name: APPCRASH
Application Name: mcupdate.EXE
Application Version: 6.1.1000.18299
Application Timestamp: 49389ccd
Fault Module Name: StackHash_fd00
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 034b0ee6
OS Version: 6.0.6002.2.2.0.256.1
Locale ID: 1033
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160
 
Bucket ID: 1311607272
Problem Event Name: APPCRASH
Application Name: mcupdate.EXE
Application Version: 6.1.1000.18302
Application Timestamp: 4a020d6e
Fault Module Name: KERNEL32.dll
Fault Module Version: 6.0.6002.18005
Fault Module Timestamp: 49e037dd
Exception Code: e0434f4d
Exception Offset: 0003fbae
OS Version: 6.0.6002.2.2.0.256.1
Locale ID: 1033
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160
 
Bucket ID: 1312152847
Problem Event Name: APPCRASH
Application Name: mcupdate.EXE
Application Version: 6.1.1000.18302
Application Timestamp: 4a020d6e
Fault Module Name: KERNEL32.dll
Fault Module Version: 6.0.6002.18005
Fault Module Timestamp: 49e037dd
Exception Code: 0000046b
Exception Offset: 0003fbae
OS Version: 6.0.6002.2.2.0.256.1
Locale ID: 1033
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160
 
Bucket ID: 1313794401
Problem Event Name: APPCRASH
Application Name: mcupdate.EXE
Application Version: 6.1.1000.18302
Application Timestamp: 4a020d6e
Fault Module Name: KERNEL32.dll
Fault Module Version: 6.0.6002.18005
Fault Module Timestamp: 49e037dd
Exception Code: e053534f
Exception Offset: 0003fbae
OS Version: 6.0.6002.2.2.0.256.1
Locale ID: 1033
 
Bucket ID: 1511179362
Problem Event Name: APPCRASH
Application Name: mcupdate.EXE
Application Version: 6.1.1000.18304
Application Timestamp: 4a9492cf
Fault Module Name: KERNEL32.dll
Fault Module Version: 6.0.6002.18005
Fault Module Timestamp: 49e037dd
Exception Code: e053534f
Exception Offset: 0003fbae
OS Version: 6.0.6002.2.2.0.256.1
Locale ID: 1033
 
Bucket ID: 1506069195
Problem Event Name: APPCRASH
Application Name: mcupdate.EXE
Application Version: 6.1.1000.18304
Application Timestamp: 4a9492cf
Fault Module Name: KERNEL32.dll
Fault Module Version: 6.0.6002.18005
Fault Module Timestamp: 49e037dd
Exception Code: 0000046b
Exception Offset: 0003fbae
OS Version: 6.0.6002.2.2.0.256.1
Locale ID: 1033
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160
 
=======================================================================
Windows Media Center Video Analysis Process
 
Bucket ID: 1332757925
Problem Event Name: APPCRASH
Application Name: ehVid.exe
Application Version: 6.1.1000.18273
Application Timestamp: 486c68e7
Fault Module Name: ntdll.dll
Fault Module Version: 6.0.6002.18005
Fault Module Timestamp: 49e03821
Exception Code: c0000005
Exception Offset: 0003e13d
OS Version: 6.0.6002.2.2.0.256.1
Locale ID: 1033
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160
 
 
====================================================================
 
ALSO THERE WERE A LOT OF Microsoft Windows Search Protocol Host (28) entries...
But I believe I have solved this issue. First by un-successfully rebuilding the index, then ultimately by changing the registry setting from (1) to (0) which forces it to completely rebuild...since then the errors have stopped. HOWEVER, I have read A LOT of reports about how since downloading the Search ? 4.0 update others systems (various programs have acted slowly or crashed...the only solution in those cases is to go into services and disable Search all together. 
I have NOT as of yet tried this.
 
Bucket ID: 1245003672
Problem Event Name: APPCRASH
Application Name: SearchProtocolHost.exe
Application Version: 7.0.6002.18005
Application Timestamp: 49e0244d
Fault Module Name: kernel32.dll
Fault Module Version: 6.0.6002.18005
Fault Module Timestamp: 49e037dd
Exception Code: 0000046b
Exception Offset: 0003fbae
OS Version: 6.0.6002.2.2.0.256.1
Locale ID: 1033
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160
 
Bucket ID: 1255645724 (only ONE ENTRY OF THIS)
Problem Event Name: APPCRASH
Application Name: SearchProtocolHost.exe
Application Version: 7.0.6002.18005
Application Timestamp: 49e0244d
Fault Module Name: imagehlp.dll
Fault Module Version: 6.0.6002.18005
Fault Module Timestamp: 49e03821
Exception Code: c0000142
Exception Offset: 00009eed
OS Version: 6.0.6002.2.2.0.256.1
Locale ID: 1033
================================
 
And There were lots of 
Windows Modules Installer (41) ....maybe related to the Search Protocol errors, as some of those errors remarked about re-installing.
Bucket ID: 545854339
Bucket ID: 545854501
Bucket ID: 710474834
Bucket ID: 528371532
Bucket ID: 538987568
Bucket ID: 589651501
Bucket ID: 534711752
Bucket ID: 512615358
Bucket ID: 534711786

The only things I installed/un-installed during this time were F-Secure Security & installed Kaspersky 2010 Internet Security suite. I have run several Full System scans, get all the windows security updates same week they come out & i'm behind a Router/firewall
 

My Computer

System One

  • Manufacturer/Model
    I've got a number of home built systems & some old boxed units
    CPU
    E6750, E4700, E4400, bunch of P4's
    Motherboard
    GA-P35-DS3R, GA-8i865GME-775-RH Hybrid C2Duo&AGP, IP35-e
    Memory
    3GB DDR2-1000 Ballistix tracer, 2GB DDR500 Ballistix, Various DDR,SDRAM, RDRAM
    Graphics card(s)
    ATI HD4870,ATI AIW: X800XT,XLPCI-E, 9800Pro 9600XT, X1950 XT
    Sound Card
    Onboard, Creative X-Fi, Creative Audigy 2
    Monitor(s) Displays
    19" Samsung LCD's, 24 Asus VK-246, Samsung 24"
    Screen Resolution
    1280 x 1024, 1920 x 1080, 1920 x 1280
    Hard Drives
    150 GB Raptors, 400GB Seagates SATA, Various IDE drivers
    PSU
    Antec Earthwatts 430, ....
    Case
    Antec 900, Antec 640B
    Cooling
    Zalman 9500, CoolerMaster, Zalman
    Internet Speed
    5000Kbs, Upload 480KbS 8-(
Re: Repair Install For Vista

"IF YOU HAVE THE VISTA SP2 INSTALLED:
This will not work if you have SP1 and SP2 installed unless your Vista installation DVD includes SP2.
Be sure to backup any important data you have, just in case something goes wrong during installation. You may need to reinstall some of your drivers. You do not want to do this if you are dual booting with XP and Vista was not installed as the primary boot drive. It can cause XP to not startup anymore."

Hey Brink I hope you are still here. I began having some significant problems with Vista/Media Center a few months back. Things keep progressing to the point that now besides, crashes hangs etc. I can no longer get the EPG to update. It is trying to but it's not able.
Other maybe relevant (maybe not). Windows Search was giving me an error for about a month before I found the answer to edit the registry & have it completely rebuild the index. And IE 8 is slow sluggish and hangs a lot. (while Firefox/google chrome have been un-affected).

I have run Windows Live Care scan and followed cleaning out temporary files and allowed it to do the suggested registry fixes (about 60) however the problems started & things were going down hill long before I did that (at most that could have effected the EPG non-upgrading guide) because it was that recent. I ran SFC many times but it never finds any problems. I have re-run the setup process for Media Center and it has no effect.

If there is no way to reset what's happened to Media center? I thought I'd do a repair installation and that brought me back here to this site. However, my DVD only has SP1 & i've upgraded to SP2....but I could learn / try & make a slipstream DVD to do the repair process, however I also have a dual booted (w/XP system). XP was installed first on it's own Drive (the first installed in the system) and then Vista was installed on it's own physical separate hard drive but IDK if it's the Primary boot drive?

So if I can't figure out the SP2 slipsteaming, and/or if the repair doesn't work... I was thinking I'd like to just grab a bigger hard drive that's blank and install Vista onto it; is there a way to fit this into the set up I already have? I think that if I just pull my current HD (with Vista) on it out of my system that my XP OS will not boot? But if I do that & then stick in the blank HD, and proceed to load Vista onto it (clean install) will it then detect the XP installation & set up the boot process correctly?

This is frustrating. I posted a request for help on this site but haven't gotten any help? So I don' know if there might be some registry fixes to repair/reset or fix the problems I'm having with Media Center.
http://www.vistax64.com/media-cente...-times-day-yet-does-work-but-i-need-help.html
 

My Computer

System One

  • Manufacturer/Model
    I've got a number of home built systems & some old boxed units
    CPU
    E6750, E4700, E4400, bunch of P4's
    Motherboard
    GA-P35-DS3R, GA-8i865GME-775-RH Hybrid C2Duo&AGP, IP35-e
    Memory
    3GB DDR2-1000 Ballistix tracer, 2GB DDR500 Ballistix, Various DDR,SDRAM, RDRAM
    Graphics card(s)
    ATI HD4870,ATI AIW: X800XT,XLPCI-E, 9800Pro 9600XT, X1950 XT
    Sound Card
    Onboard, Creative X-Fi, Creative Audigy 2
    Monitor(s) Displays
    19" Samsung LCD's, 24 Asus VK-246, Samsung 24"
    Screen Resolution
    1280 x 1024, 1920 x 1080, 1920 x 1280
    Hard Drives
    150 GB Raptors, 400GB Seagates SATA, Various IDE drivers
    PSU
    Antec Earthwatts 430, ....
    Case
    Antec 900, Antec 640B
    Cooling
    Zalman 9500, CoolerMaster, Zalman
    Internet Speed
    5000Kbs, Upload 480KbS 8-(

My Computers

System One System Two

  • Operating System
    Windows 10 Pro 64-bit
    Manufacturer/Model
    Custom
    CPU
    Intel i7-8700K 5 GHz
    Motherboard
    ASUS ROG Maximus XI Formula Z390
    Memory
    64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
    Graphics card(s)
    ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
    Sound Card
    Integrated Digital Audio (S/PDIF)
    Monitor(s) Displays
    2 x Samsung Odyssey G7 27"
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Samsung 990 PRO M.2, 4TB Samsung 990 PRO PRO M.2, 8TB WD MyCloudEX2Ultra NAS
    PSU
    Seasonic Prime Titanium 850W
    Case
    Thermaltake Core P3
    Cooling
    Corsair Hydro H115i
    Mouse
    Logitech MX Master 3
    Keyboard
    Logitech wireless K800
    Internet Speed
    1 Gb/s Download and 35 Mb/s Upload
    Other Info
    Logitech Z625 speaker system, Logitech BRIO 4K Pro webcam, HP Color LaserJet Pro MFP M477fdn, APC SMART-UPS RT 1000 XL - SURT1000XLI, Galaxy S23 Plus phone
  • Operating System
    Windows 10 Pro
    Manufacturer/Model
    HP Envy Y0F94AV
    CPU
    i7-7500U @ 2.70 GHz
    Memory
    16 GB DDR4-2133
    Sound Card
    Conexant ISST Audio
    Monitor(s) Displays
    17.3" UHD IPS touch
    Screen Resolution
    3480 x 2160
    Hard Drives
    512 GB M.2 SSD
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