Recently, my optical USB mouse has started turning on and off randomly. Sometimes it works for a few seconds, turns off for a few seconds, etc., and sometimes it doesn't work for a minute or more. Each time it turns on or off it is accompanied by a noise I've never heard before, more like a thud than a beep. I found this thread: http://www.vistax64.com/vista-hardware-devices/143348-optical-usb-mouse-turning-off.html, but I haven't been able to use the same solution because I can't figure out what IntelliPoint is and how to install it. I also don't see the mentioned update when I go into Windows Update. I tried deleting the drivers, restarting and plugging in the mouse; it seemed to help but within a few minutes it was back to the same situation. And all this is complicated because I'm not using an English version of Vista. Any ideas?
Optical mouse turns on and off
- Thread starter skronrod
- Start date
Welcome
This is what to try
Using the mouse on another computer to determine if the mouse needs to be replaced
Go to search by start button type device manager and update the mouse driver
Try another mouse and see if that works.
Report back
This is what to try
Using the mouse on another computer to determine if the mouse needs to be replaced
Go to search by start button type device manager and update the mouse driver
Try another mouse and see if that works.
Report back
My Computer
System One
-
- Manufacturer/Model
- Dell XPS420
- Memory
- 6 gig
- Graphics card(s)
- ATI Radeon HD3650 256 MB
- Sound Card
- Intergrated 7.1 Channel Audio
- Monitor(s) Displays
- Dell SP2009W 20 inch Flat Panel w Webcam
- Hard Drives
- 640 gb
- Cooling
- Fan
- Mouse
- Dell USB 4 button optical
- Keyboard
- Dell USB
- Other Info
- DSL provided by ATT
Checked the mouse, definitely works fine on other comps.
I've checked the drivers, they're the latest available.
About the other solution (in the link I posted), I was able to download and install IntelliPoint, but Windows Update still doesn't see the update the post mentions.
What now?
I've checked the drivers, they're the latest available.
About the other solution (in the link I posted), I was able to download and install IntelliPoint, but Windows Update still doesn't see the update the post mentions.
What now?
My Computer
Try it in another user profile.
My Computer
System One
-
- Manufacturer/Model
- Dell XPS420
- Memory
- 6 gig
- Graphics card(s)
- ATI Radeon HD3650 256 MB
- Sound Card
- Intergrated 7.1 Channel Audio
- Monitor(s) Displays
- Dell SP2009W 20 inch Flat Panel w Webcam
- Hard Drives
- 640 gb
- Cooling
- Fan
- Mouse
- Dell USB 4 button optical
- Keyboard
- Dell USB
- Other Info
- DSL provided by ATT
Hmm well it seems to work fine in another user profile, but strange thing is it's been working more or less fine since I've booted up. I'm not at home right now but somewhere else, and so far it's stuttered a couple of times but hasn't been as bad as it is at home. I'll see if over the next half-hour it keeps working fine or starts to act up again.
My Computer
If I understand correctly and it is not working in the new user profile
Run a full anti virus scan
Download and run a full scan with malwarebytes
If negative
Make a clean boot test
Troubleshoot Application Conflicts by Performing a Clean Startup - Windows 7 Forums
Test using another mouse in your bad computer. I understand that you are SURE that the mouse works in another computer.
Run a full anti virus scan
Download and run a full scan with malwarebytes
If negative
Make a clean boot test
Troubleshoot Application Conflicts by Performing a Clean Startup - Windows 7 Forums
Test using another mouse in your bad computer. I understand that you are SURE that the mouse works in another computer.
My Computer
System One
-
- Manufacturer/Model
- Dell XPS420
- Memory
- 6 gig
- Graphics card(s)
- ATI Radeon HD3650 256 MB
- Sound Card
- Intergrated 7.1 Channel Audio
- Monitor(s) Displays
- Dell SP2009W 20 inch Flat Panel w Webcam
- Hard Drives
- 640 gb
- Cooling
- Fan
- Mouse
- Dell USB 4 button optical
- Keyboard
- Dell USB
- Other Info
- DSL provided by ATT