Windows freezes in idle time

praeambulus · Oct 8, 2009

i everyday left my comp turned on and turn off the monitor. when i come back after 4-5 hours i see Windows frozen.i cant ctrl+alt+del or restart from Win. only move the cursor.nothing works.

no screensaver
no hybernating

i hate this.what's the problem??? :cry:

praeambulus · Oct 9, 2009

HELP..c'mon guys..

usasma · Oct 10, 2009

Please check:
- perfmon /report (save as .html, zip it up and upload the .zip file with your next post)
- wercon
- msinfo32 (save as .nfo, zip it up, and upload the .zip file with your next post)
- perfmon /rel
- eventvwr.msc (look for errors in the Windows....System and Application log files)
- taskmgr.exe...Processes tab (ensure that "Show processes for all users" is checked) (ensure that you go to View...Select columns and select both I/O Reads and I/O Other). Leave the Task Manager window open and on top of everything and leave it alone until it freezes. Then look for unusually high numbers in any of the processes listed.

praeambulus · Oct 10, 2009

sorry.but my reports is in russian :/ thanx anyway

usasma · Oct 11, 2009

Post it anyway. The setup of the reports is the same regardless of the language used. And, if there's any questions about particular words - we'll ask for a translation.

I don't speak any language other than English, but frequently analyze reports in German, Dutch, and Spanish.

praeambulus · Oct 11, 2009

here is the reports

im not sure but seems like i solved it by disabling ESET Smart Security when i left...i don't know ...

usasma · Oct 11, 2009

The various Internet Security applications are known to cause issues when they malfunction. And it's difficult to figure out what's exactly to blame when it happens. As such I don't recommend using Internet Security applications.

I'll be back in a couple of minutes to review the reports.

usasma · Oct 11, 2009

The perfmon report indicates less than 15% free space on many of your hard drives. This will cause performance issues, especially if you're working with larger files. I would suggest maintaining the drives at 15% or more free space for optimum performance.

You also have issues with the following programs:
uruninstaller.exe
RA95.exe
ekrn.exe
rapidsharetimelimit.exe
shift.exe

ekrn.exe seems to belong to ESET - so that's the most likely cause at this point. Let us know if anything else pops up.

praeambulus · Oct 12, 2009

usasma said:
The perfmon report indicates less than 15% free space on many of your hard drives. This will cause performance issues, especially if you're working with larger files. I would suggest maintaining the drives at 15% or more free space for optimum performance.

You also have issues with the following programs:
uruninstaller.exe
RA95.exe
ekrn.exe
rapidsharetimelimit.exe
shift.exe

ekrn.exe seems to belong to ESET - so that's the most likely cause at this point. Let us know if anything else pops up.

i had this problem with my old comp when i used NOD32 (with no firewall)...

so what do you suggest to do with those exe's ?

usasma · Oct 12, 2009

It depends on what's causing the issue. Those files are just symptoms of the problems with the system.
If it was the ESET causing this, then the problem should be solved by removing the ESET. To verify this, check the msinfo32 report in a couple of days.

praeambulus · Oct 13, 2009

i left smart security open two times when i left...hmm..weird but no freezing yet :confused:

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