blue screen

M

myriam7

New Member
I have been experiencing problems with blue screen shut down since a couple of days, all i added to my pc is a webcam, could this be the problem ?
Since i have knowledge at all with pc's, could you answer me in "plain"language.

Myriam
 

My Computer

System One

Blue screens are usually caused by a buggy/bad driver or hardware issue.
Corruption of Windows (say the Driver pool) can also be an issue [sometimes caused by the use of a registry cleaner and/or resident malware]
try a system restore to a date before the blue screens occurred, and check for updated driver for cam. Microsoft PC Advisor will check for problems/driver issues:http://www.vistax64.com/software/186656-microsoft-pc-advisor.html
http://www.vistax64.com/tutorials/76905-system-restore-how.html
also try improving performance and checking your disk for errors/bad sectors.
http://www.vistax64.com/tutorials/165576-how-make-vista-more-responsive-faster.html?filter

Also try this online virus/malware scanner/cleaner (no download) from Eset NOD32:
http://www.eset.com/onlinescan/

If malware may be an issue, you can also install a top certified product that is free from Avira [NOD32 and Avira recieved top marks in malware/performance testing]
http://www.free-av.com/
 
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My Computer

System One

  • CPU
    T7600G Core2Duo 2.66 Ghz
    Motherboard
    Intel 945PM + ICH7 Chipset
    Memory
    4GB DDR2 PC2-5300 667MHz
    Graphics card(s)
    Mobility Radeon x1900 256MB
    Sound Card
    Realtek HD
    Monitor(s) Displays
    WUXGA 17"
    Screen Resolution
    1920X1200
    Hard Drives
    640GB 7200RPM SATA/RAID 0 (2x320GB) and 320GB 7200RPM External
    Mouse
    Wireless Microsoft 3000
    Internet Speed
    10 mbps/2 mbps
    Other Info
    Optical Drive: Panasonic UJ-220 DL BD-RE (Blu-Ray)
If you check your \Windows\minidump folder, you may see lots of files with a DMP extension. They contain info about what caused the bluescreens - one per crash. If you zip up a few of the latest ones and upload them here, someone might be able to help.
 

My Computer

System One

H2SO4 said:
If you check your \Windows\minidump folder, you may see lots of files with a DMP extension. They contain info about what caused the bluescreens - one per crash. If you zip up a few of the latest ones and upload them here, someone might be able to help.
Click to expand...

Any user with a Crash Analysis Utility they want to upload?

"dump" files are the basis for crash analysis - however the debug
and symbol files necessary to perform the analysis are not availalbe
"locally" requiring the dump file to be sent to Microsoft's crash analysis
site.

Microsoft does provide a "Crash Analysis" utility via Software Assurance to
Enterprise customers.
 
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My Computer

System One

  • CPU
    T7600G Core2Duo 2.66 Ghz
    Motherboard
    Intel 945PM + ICH7 Chipset
    Memory
    4GB DDR2 PC2-5300 667MHz
    Graphics card(s)
    Mobility Radeon x1900 256MB
    Sound Card
    Realtek HD
    Monitor(s) Displays
    WUXGA 17"
    Screen Resolution
    1920X1200
    Hard Drives
    640GB 7200RPM SATA/RAID 0 (2x320GB) and 320GB 7200RPM External
    Mouse
    Wireless Microsoft 3000
    Internet Speed
    10 mbps/2 mbps
    Other Info
    Optical Drive: Panasonic UJ-220 DL BD-RE (Blu-Ray)
rive0108 said:
Any user with a Crash Analysis Utility they want to upload?
Click to expand...

I'm not suggesting that "users" analyse dumps themselves, but the experienced folks on this site who're keen to help others with BSoD issues are easily capable of peering into crash dumps. I've already seen some people around here indulging that type of interest. The names have been changed to protect the guilty :)

rive0108 said:
"dump" files are the basis for crash analysis - however the debug
and symbol files necessary to perform the analysis are not availalbe
"locally" requiring the dump file to be sent to Microsoft's crash analysis
site.
Click to expand...

You're quite correct in saying that a dump is the start of any meaningful crash analysis, but the tools and symbols have been freely available on the web for several years now. If you're interested, I did a short write-up here:

http://www.vistax64.com/general-discussion/213669-vast-amount-blue-screens-2.html#post988457

rive0108 said:
Microsoft does provide a "Crash Analysis" utility via Software Assurance to
Enterprise customers.
Click to expand...

Yes, that's an automated service that basically does what I described (via the link). We can do the same thing for people who come here with BSoD issues. The procedure will successfully identify the culprit in at least 50% of software crashes, and it literally only takes a minute or two. If the automated analysis is inconclusive, as is frequently the case with hardware-caused crashes, at least you know it's not something trivial.
 

My Computer

System One

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