My Blue Screen problem

M

mojowon

Member
Hey Guys,

I decided to perform a total recovery of my Gateway laptop which has its original Vista 64 bit OS (OEM). The laptop is approximately 3 years old. After doing a complete recovery, I installed an antivirus. Next, I installed the Windows Updates until it finished updating which took some time and several restarts. I also updated all the drivers using Secunia and Hippo File Checker to make sure everything was updated. I also downloaded Malwarebytes Free and Superantispyware Free Version. I installed Privatefirewall 7.0 for my firewall. Everything seemed to go very well until a blue screen popped up. The blue screen said it was doing a file dump and after it finsihes the file dump the computer restarts and will work again until the blue screen reappears and goes through the same process again. I am including my file information in another post. Thanks in advance.
 

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My Computer

System One

Also, I don't if this would help, but a window pops ups up trying to tell me the problem:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 50
BCP1: FFFFFA600485AF0C
BCP2: 0000000000000000
BCP3: FFFFFA60046A93F1
BCP4: 0000000000000000
OS Version: 6_0_6002
Service Pack: 2_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\Mini041312-02.dmp
C:\Users\garth\AppData\Local\Temp\WER-138747-0.sysdata.xml
C:\Users\garth\AppData\Local\Temp\WER9A2C.tmp.version.txt
 

My Computer

System One

mojowon said:
Hey Guys,

I decided to perform a total recovery of my Gateway laptop which has its original Vista 64 bit OS (OEM). The laptop is approximately 3 years old. After doing a complete recovery, I installed an antivirus. Next, I installed the Windows Updates until it finished updating which took some time and several restarts. I also updated all the drivers using Secunia and Hippo File Checker to make sure everything was updated. I also downloaded Malwarebytes Free and Superantispyware Free Version. I installed Privatefirewall 7.0 for my firewall. Everything seemed to go very well until a blue screen popped up. The blue screen said it was doing a file dump and after it finsihes the file dump the computer restarts and will work again until the blue screen reappears and goes through the same process again. I am including my file information in another post. Thanks in advance.
Click to expand...


Well your security did you in. These both were Related to pwipf6.sys Privacyware Filter Driver from Privacyware/PWI, Inc.

I would disable/remove it AT LEAST to test.
 

My Computer

System One

  • Manufacturer/Model
    Dell Inspiron E 1405
    CPU
    [email protected]
    Memory
    4 gigs
    Graphics card(s)
    integrated intel 945
    Sound Card
    integrated
    Screen Resolution
    1440x900
    Hard Drives
    300 gig internal
    Internet Speed
    10 down 1.5 up
Hi
its really weird but i got the same crash with blue screen reapting themselves since yesterday. I get the same message from windows trying to let me know whats the problem then it turns into bs again.
what is the "pwipf6" and how can i remove it? I cant even enter safe mode so thats a problem..
I added a pic i did with my phone..i hope u can view it..my windows is in heb so sorry for that but you can see that its the same. dmp error
any help? Thanks
 

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My Computer

System One

Zexman, I went into control panel and uninstall some "extra" security programs. I uninstalled Privatefirewall and some other security programs as the previous poster graciously suggested it was my security. I left the antivirus and Malwarebytes Free installed and went back to Windows firewall. It seems like my computer is back to normal functioning without the blue screen problem. Thank you to the previous poster for your help. I will keep you up to date how my computer does in the next week.
 

My Computer

System One

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