I've been searching for ways to fix this myself, following all the instruction given on "how to fix article" I cannot log on to my laptop, what I'm using now is my other computer, I dont have installation disks, i have here recovery disk i don't know if this disks are the one you're talking about, I'm not an IT person so dont know how to do things the IT way...when I start the laptop i can't get through, after writing my password that phrase will pop up and I can't right click on them to follow some ways to fix it, cant also find the start button and even the icon it's not working, im so pissed and i want to throw that laptop now...jokes! thanks