Have been trying without success to install some updates from mid July. Can anyone tell me where things are going wrong?
Ongoing Update Problem
- Thread starter weaver1
- Start date
Hello I see you say your os is vista home premium, can you tell us more like is it vista or win 7 home premium, what is the security etc. please tell us about your system so we can understand more about whats going on.
My Computer
System One
-
- Manufacturer/Model
- a6530f Desktop
- CPU
- HP-PAVILION
- Motherboard
- M2N68-LA (Narra3)
- Memory
- 8 Gigs of Ram/DDR2 PC2-6400 MB/sec
- Graphics card(s)
- NVIDIA GeForce 6150SE nForce 430
- Sound Card
- Intergrated Realtex ALC888S Audio
- Monitor(s) Displays
- LG W40 series widescreen
- Screen Resolution
- 1600 X 900
- Hard Drives
- 1 640 GB Sata transfer rating: 3.0 Gb/sec speed: 7200 RPM
- PSU
- 300W
- Case
- Mid-Size ATX
- Mouse
- Microsoft Wireless Mouse 5000
- Keyboard
- HP Multimedia Keyboard
- Other Info
- Processor: AMD Phenom X3 8450 Operating speed: Up to 2.1 GHz, Number of cores: 3, Socket: AM2+, Bus speed: 3600 MHz HT3 (clocked down to 2000 MHz) Modem: 56K WinModem/ Supermulti: 16X DVD(+/-)R/RW 12X Ram (+/-)R DL Lightscribe SATA Drive Menory Card Reader: 15-in-1 Multimedia Card Reader Media Drive
Hi and thank you for your reply. When I access system properties the info I find is as follows:
Windows Vista Home Premium;
Processor: Intel (R) Core (TM) 2 Quad CPU @ 2.33 GHz
64 bit OS.
With regard to security, I have the paid-for versions of MBAM, Avast and SUPERAntiSpyware, the last one being used as a stand alone scanner once a week.
Windows Vista Home Premium;
Processor: Intel (R) Core (TM) 2 Quad CPU @ 2.33 GHz
64 bit OS.
With regard to security, I have the paid-for versions of MBAM, Avast and SUPERAntiSpyware, the last one being used as a stand alone scanner once a week.
My Computer
Welcome
Lets try the easy ways, first
How do I reset Windows Update components?
If that does not work, there are several other possible remedies
http://www.sevenforums.com/tutorials/91738-windows-update-reset.html
Lets try the easy ways, first
How do I reset Windows Update components?
If that does not work, there are several other possible remedies
http://www.sevenforums.com/tutorials/91738-windows-update-reset.html
My Computer
System One
-
- Manufacturer/Model
- Dell XPS420
- Memory
- 6 gig
- Graphics card(s)
- ATI Radeon HD3650 256 MB
- Sound Card
- Intergrated 7.1 Channel Audio
- Monitor(s) Displays
- Dell SP2009W 20 inch Flat Panel w Webcam
- Hard Drives
- 640 gb
- Cooling
- Fan
- Mouse
- Dell USB 4 button optical
- Keyboard
- Dell USB
- Other Info
- DSL provided by ATT
Ran the 'Fix It' and then again tried to install the updates. Despite showing that 'Windows update components had been repaired, the updates again failed and an error Code80070490 was shown to be the problem. ALso ended up running the system readiness tool to no avail.
Will now look at the second link.
Will now look at the second link.
Last edited:
My Computer
Given that the link offers 3 options, which of the 3 do you recommend I try?
My Computer
Each fixes something different, give each a try and hope.
My Computer
System One
-
- Manufacturer/Model
- Dell XPS420
- Memory
- 6 gig
- Graphics card(s)
- ATI Radeon HD3650 256 MB
- Sound Card
- Intergrated 7.1 Channel Audio
- Monitor(s) Displays
- Dell SP2009W 20 inch Flat Panel w Webcam
- Hard Drives
- 640 gb
- Cooling
- Fan
- Mouse
- Dell USB 4 button optical
- Keyboard
- Dell USB
- Other Info
- DSL provided by ATT
Could you upload the SURT log please:
C:\Windows\Logs\CBS\CheckSUR.persist.log
Most of the time, running the SURT only aids the diagnosis of a problem, we can then work with what it reports to fix your problem.
Tom
My Computer
System One
-
- Manufacturer/Model
- Build #1
- CPU
- Intel Core i7 3770K @4.4GHz
- Motherboard
- ASUS P8Z77-V PRO
- Memory
- Corsair Vengeance 2x4GB DDR3 1600MHz Low Profile (White)
- Graphics card(s)
- Gigabyte Radeon HD 7850 (2GB GDDR5)
- Sound Card
- Integrated on motherboard
- Monitor(s) Displays
- 23" LG LCD/LED IPS
- Screen Resolution
- 1920*1080
- Hard Drives
- Samsung EVO 128GB SSD Seagate Barracuda 2TB 7200rpm 2x500GB Seagate FreeAgent 5400rpm
- PSU
- Corsair TX650W V2 (80+ Bronze)
- Case
- NZXT Phantom 410
- Cooling
- Corsair H100 Water Cooler, 1x140mm and 1x120mm stock fans
- Mouse
- Microsoft Desktop 2000 Wireless Mouse
- Keyboard
- Microsoft Desktop 2000 Wireless Keyboard
- Internet Speed
- 95 Mb/s Download 70 Mb/s Upload
My Computer
System One
-
- Manufacturer/Model
- Build #1
- CPU
- Intel Core i7 3770K @4.4GHz
- Motherboard
- ASUS P8Z77-V PRO
- Memory
- Corsair Vengeance 2x4GB DDR3 1600MHz Low Profile (White)
- Graphics card(s)
- Gigabyte Radeon HD 7850 (2GB GDDR5)
- Sound Card
- Integrated on motherboard
- Monitor(s) Displays
- 23" LG LCD/LED IPS
- Screen Resolution
- 1920*1080
- Hard Drives
- Samsung EVO 128GB SSD Seagate Barracuda 2TB 7200rpm 2x500GB Seagate FreeAgent 5400rpm
- PSU
- Corsair TX650W V2 (80+ Bronze)
- Case
- NZXT Phantom 410
- Cooling
- Corsair H100 Water Cooler, 1x140mm and 1x120mm stock fans
- Mouse
- Microsoft Desktop 2000 Wireless Mouse
- Keyboard
- Microsoft Desktop 2000 Wireless Keyboard
- Internet Speed
- 95 Mb/s Download 70 Mb/s Upload
That's great, thanks. The SURT didn't fail to install as that screenshot is showing its log 
Could you copy and paste all of that text into your next post please?
Tom
Could you copy and paste all of that text into your next post please?Tom
My Computer
System One
-
- Manufacturer/Model
- Build #1
- CPU
- Intel Core i7 3770K @4.4GHz
- Motherboard
- ASUS P8Z77-V PRO
- Memory
- Corsair Vengeance 2x4GB DDR3 1600MHz Low Profile (White)
- Graphics card(s)
- Gigabyte Radeon HD 7850 (2GB GDDR5)
- Sound Card
- Integrated on motherboard
- Monitor(s) Displays
- 23" LG LCD/LED IPS
- Screen Resolution
- 1920*1080
- Hard Drives
- Samsung EVO 128GB SSD Seagate Barracuda 2TB 7200rpm 2x500GB Seagate FreeAgent 5400rpm
- PSU
- Corsair TX650W V2 (80+ Bronze)
- Case
- NZXT Phantom 410
- Cooling
- Corsair H100 Water Cooler, 1x140mm and 1x120mm stock fans
- Mouse
- Microsoft Desktop 2000 Wireless Mouse
- Keyboard
- Microsoft Desktop 2000 Wireless Keyboard
- Internet Speed
- 95 Mb/s Download 70 Mb/s Upload
That's great, thanks. The SURT didn't fail to install as that screenshot is showing its log
Tom
I reinstalled the surt!
Checking System Update Readiness.
Binary Version 6.0.6002.22574
Package Version 15.0
2012-09-16 09:47
Checking Windows Servicing Packages
Checking Package Manifests and Catalogs
Checking Package Watchlist
(f) CBS Watchlist Package Missing 0x80070002 Microsoft-Windows-ServerFoundation-Base-LanguagePack-Package~31bf3856ad364e35~amd64~et-EE~0.0.0.0 ð`ckage_for_KB2570791~31bf3856ad364e35~amd64~~6.0.1.1 Package registry presence failed, possibly an orphaned package on package watchlist
Checking Component Watchlist
Checking Packages
Checking Component Store
=================================
Checking System Update Readiness.
Binary Version 6.0.6002.22574
Package Version 15.0
2012-09-16 21:12
Checking Windows Servicing Packages
Checking Package Manifests and Catalogs
Checking Package Watchlist
(f) CBS Watchlist Package Missing 0x80070002 Microsoft-Windows-ServerFoundation-Base-LanguagePack-Package~31bf3856ad364e35~amd64~et-EE~0.0.0.0 ð`ckage_for_KB2570791~31bf3856ad364e35~amd64~~6.0.1.1 Package registry presence failed, possibly an orphaned package on package watchlist
Checking Component Watchlist
Checking Packages
Checking Component Store
Summary:
Seconds executed: 2838
Found 1 errors
CBS Watchlist Package Missing Total count: 1
My Computer
Very, very strange. Could you please confirm something for me, are there strange symbols in this log entry:
It should read Package_for_.....
The reason I ask is that I want to make sure that it isn't a problem at my end before I fix something.
Tom
It should read Package_for_.....
The reason I ask is that I want to make sure that it isn't a problem at my end before I fix something.
Tom
My Computer
System One
-
- Manufacturer/Model
- Build #1
- CPU
- Intel Core i7 3770K @4.4GHz
- Motherboard
- ASUS P8Z77-V PRO
- Memory
- Corsair Vengeance 2x4GB DDR3 1600MHz Low Profile (White)
- Graphics card(s)
- Gigabyte Radeon HD 7850 (2GB GDDR5)
- Sound Card
- Integrated on motherboard
- Monitor(s) Displays
- 23" LG LCD/LED IPS
- Screen Resolution
- 1920*1080
- Hard Drives
- Samsung EVO 128GB SSD Seagate Barracuda 2TB 7200rpm 2x500GB Seagate FreeAgent 5400rpm
- PSU
- Corsair TX650W V2 (80+ Bronze)
- Case
- NZXT Phantom 410
- Cooling
- Corsair H100 Water Cooler, 1x140mm and 1x120mm stock fans
- Mouse
- Microsoft Desktop 2000 Wireless Mouse
- Keyboard
- Microsoft Desktop 2000 Wireless Keyboard
- Internet Speed
- 95 Mb/s Download 70 Mb/s Upload
If this extract highlighted in red is what you find strange Tom, then I can confirm that that is exactly how it appears in the log.
Bob
My Computer
Thanks for confirming that, yes it was those funny symbols that I was asking about.
I have asked a friend for assistance with this as I've never seen anything like this happening before. Please bear with me whilst I wait for his opinion
I'll keep you updated!Tom
My Computer
System One
-
- Manufacturer/Model
- Build #1
- CPU
- Intel Core i7 3770K @4.4GHz
- Motherboard
- ASUS P8Z77-V PRO
- Memory
- Corsair Vengeance 2x4GB DDR3 1600MHz Low Profile (White)
- Graphics card(s)
- Gigabyte Radeon HD 7850 (2GB GDDR5)
- Sound Card
- Integrated on motherboard
- Monitor(s) Displays
- 23" LG LCD/LED IPS
- Screen Resolution
- 1920*1080
- Hard Drives
- Samsung EVO 128GB SSD Seagate Barracuda 2TB 7200rpm 2x500GB Seagate FreeAgent 5400rpm
- PSU
- Corsair TX650W V2 (80+ Bronze)
- Case
- NZXT Phantom 410
- Cooling
- Corsair H100 Water Cooler, 1x140mm and 1x120mm stock fans
- Mouse
- Microsoft Desktop 2000 Wireless Mouse
- Keyboard
- Microsoft Desktop 2000 Wireless Keyboard
- Internet Speed
- 95 Mb/s Download 70 Mb/s Upload
Hi Bob,
I have been told that this is caused by corruption in your registry
Command Prompt
Tom
I have been told that this is caused by corruption in your registry
Command Prompt
- Open your start menu and in the search box, type Command Prompt
- When you see Command Prompt on the list, right-click on it and select Run as administrator
- When command prompt opens, copy and paste the following commands into it, press enter after each
REGEDIT /E "%USERPROFILE%\Desktop\tom982.txt" "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Component Based Servicing\PackageDetect\Microsoft-Windows-ServerFoundation-Base-LanguagePack-Package~31bf3856ad364e35~amd64~et-EE~0.0.0.0"
- This will create a text file called tom982.txt on your Desktop. Please copy and paste the contents of this into your next post.
Tom
My Computer
System One
-
- Manufacturer/Model
- Build #1
- CPU
- Intel Core i7 3770K @4.4GHz
- Motherboard
- ASUS P8Z77-V PRO
- Memory
- Corsair Vengeance 2x4GB DDR3 1600MHz Low Profile (White)
- Graphics card(s)
- Gigabyte Radeon HD 7850 (2GB GDDR5)
- Sound Card
- Integrated on motherboard
- Monitor(s) Displays
- 23" LG LCD/LED IPS
- Screen Resolution
- 1920*1080
- Hard Drives
- Samsung EVO 128GB SSD Seagate Barracuda 2TB 7200rpm 2x500GB Seagate FreeAgent 5400rpm
- PSU
- Corsair TX650W V2 (80+ Bronze)
- Case
- NZXT Phantom 410
- Cooling
- Corsair H100 Water Cooler, 1x140mm and 1x120mm stock fans
- Mouse
- Microsoft Desktop 2000 Wireless Mouse
- Keyboard
- Microsoft Desktop 2000 Wireless Keyboard
- Internet Speed
- 95 Mb/s Download 70 Mb/s Upload
Hi Tom, having real problems now!
As soon as the curser crosses the line into the quick launch/start area, it freezes and the only way to get it to move again is to reboot. Have tried a dozen times this morning to no avail. At the same time, at each reboot I get the configuration of updates.
I am going to backup everything onto my Ex. HD and then try once more. Meanwhile my wife is considering dumping this machine in favour of a laptop.
Will post back after the backup has finished.
As soon as the curser crosses the line into the quick launch/start area, it freezes and the only way to get it to move again is to reboot. Have tried a dozen times this morning to no avail. At the same time, at each reboot I get the configuration of updates.I am going to backup everything onto my Ex. HD and then try once more. Meanwhile my wife is considering dumping this machine in favour of a laptop.
Will post back after the backup has finished.