Solved update service says it not running but shows it is

L

lazydog

New Member
Hello im having a problem with windows update,when i press check for updates it says "the service is not running and you may need to restart computer"

I have used the microsoft fix it tool which says it fixed the problem but it didnt and i have also used the reset/reregister download from another post on this forum but that hasnt worked either.

My problem only started earlier today after downloading a update from windows update ,a graphics card update and also a comodo update.

I tried system restore but for some reason it failed and all restore points b4 this prob have dissapered(prob my fault).I have also tried uninstalling comodo and graphics card update but still win update says the services are not running although i have checked and they appear to be running.

Any help on this would be very appreciated as im not the best with computers :-)
 

My Computer

System One

comodo has a firewall. Run msconfig.exe and check in Services and Startup and make sure there are no comodo processes there or, if there are, disable them.
 

My Computer

System One

  • Operating System
    Vista Home Premium 64 bit SP2
    Manufacturer/Model
    Cyberpower
    CPU
    Intel Quad CPU Q6700 2.67 GHZ
    Motherboard
    NVIDIA 780i
    Memory
    4 GB
    Graphics card(s)
    MSI GTX 560 TI Twin Frozr
    Sound Card
    Sound Blaster SB Audigy
    Monitor(s) Displays
    Viewsonic VG2436
    Screen Resolution
    1920x1080p
    Hard Drives
    Samsung HD 105SI WDC WD20
    Case
    Apevia XJupiter
    Cooling
    air
    Mouse
    Logitech MX 600
    Keyboard
    Logitech MX 3200
    Internet Speed
    30 Mbps
Method 6: Register the Windows Update files
Register the Windows Update files. To do this, follow these steps:
Open an administrative Command Prompt window.
At the command prompt, type the following command:
REGSVR32 WUPS2.DLL /S
REGSVR32 WUPS.DLL /S
REGSVR32 WUAUENG.DLL /S
REGSVR32 WUAPI.DLL /S
REGSVR32 WUCLTUX.DLL /S
REGSVR32 WUWEBV.DLL /S
REGSVR32 JSCRIPT.DLL /S
REGSVR32 MSXML3.DLL /S

Try to install updates again.
 

My Computer

System One

Bit of a gravedig I know, but just to add my experience in hope it helps others:
I had the same issue, windows update took ages to load past the blank window, then a red cross icon, then click update and says service not running (even tho services shows it is). I tried a few things, including the microsoft windows update fix tool, but in the end what worked for me was Method 8 of the microsoft knowledge base article kb2509997 (trajan333's link above).

Code: 
[B]Method 8: Rename the SoftwareDistribution folder

[/B]Rename the Windows Update temporary SoftwareDistribution folder. To do this, follow these steps:

1. Open an administrative Command Prompt window.
2. Run the following commands, and press Enter after each command:
[B]
     - Net stop wuauserv
     - cd %systemroot%
     - Ren SoftwareDistribution SoftwareDistribution.old
     - Net start wuauserv

[/B]3. Try to install updates again.
Then if updates are successful (it might take a while on its first run, because update history is now gone), it's safe to go back and delete the SoftwareDistribution.old folder (make sure it's only the .old one you delete!).

Hope this helps.
 

My Computer

System One

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