Solved Restore Disks BACK TO SP1 won't update

garywclem · Feb 24, 2012

The Seagate 160 GB hard drive crashed on my daughter's Toshiba Satellite L305. I replaced the drive with a WD 250 GB, then restored Vista from backup disks obtained from Toshiba. Vista restored to SP1. Everything seems fine, except:

Windows update fails with code 8024A000. I tried the solution of stopping the services, reregistering, and restarting the services found on a Microsoft site. I've also Run Microsoft's "Fixit" to delete some registry keys. Nothing has helped.

Also,
Service Pack 2 installation fails with Error: E_Unexpected (0x8000ffff)

Security Essentials installation fails with error 0x80070643

Non Windows programs seem to install and run without problem.

Any solutions will be greatly appreciated!

Yard Dog · Feb 24, 2012

Hello, see if you need this installed : Description of the System Update Readiness Tool for Windows Vista, for Windows Server 2008, for Windows 7, and for Windows Server 2008 R2

richc46 · Feb 24, 2012

Welcome
It sounds like corruption. You may want to try this automatic fixit, solution, if the above does not prove satisfactory.
You receive

or this, especially question 5

http://support.microsoft.com/search/default.aspx?query=Cannot%20install%20programs&catalog=LCID%3D1033

garywclem · Feb 24, 2012

Reply to Yard Dog:
System Update Readiness Tool (aka Windows update stand alone installer) failed with error 0xc8000247, but thanks, it was worth a try.

Yard Dog · Feb 24, 2012

Well rats, see if Rich's suggestions will fix ya up .

garywclem · Feb 24, 2012

Reply to Richc46

Thanks but not the answer
#5 (missing temp dir) doesn't apply. It's there, with correct permissions.

the "Best Bet" (Fixit) fails with error 0x8000ffff

still browsing the other 316000 entries in the reference!

richc46 · Feb 24, 2012

Sorry that neither suggestion worked, might need the most current updater. Give this a try
How to obtain the latest version of the Windows Update Agent to help manage updates on a computer

garywclem · Feb 24, 2012

Richard
re: Windows Update Agent - fails with error code 0x8000ffff

Please keep the Ideas coming, I appreciate the help.

richc46 · Feb 24, 2012

Every member here will give you all the help they can. Check back for my next idea. Need time to study the situation and come up with something that may work.

Yard Dog · Feb 24, 2012

Did we give you this one ? Download: Windows Server 2008 Service Pack 2 and Windows Vista Service Pack 2 - ALL Language Standalone (KB948465) - Microsoft Download Center - Download Details

richc46 · Feb 24, 2012

Im back already. Heres my next idea and the thought process behind it. Per your statements, everything installs except Windows Software, lets go with that and see how it goes.
Lets check the OS for any corruption or problems, first
http://www.vistax64.com/tutorials/66978-system-files-sfc-command.html
If it comes up positive run three times to try to repair.

If that comes up negative, try to install something, look at the time. If it does not install, go to search by the start button, type event viewer. In event viewer, put your cursor on administrative in the left panel. In administrative look or any errors or critical, in the right panel at the time of the problem, report back

townsbg · Feb 24, 2012

Do you have the 32 or 64 bit version? Have you tried the full download? Have you tried safe mode? Make sure that you have your antivirus disabled.

garywclem · Feb 25, 2012

Yard dog
Tried that before my first post. Service Pack 2 installation fails with Error: E_Unexpected (0x8000ffff).

Thanks for the suggestion.

garywclem · Feb 25, 2012

Reply to townsbg
Vista x64, SP1. Full download - do you mean a full install? All I have are the restore disks provided by Toshiba. Have not tried safe mode, but will. No AV installed. Want MS Security Essentials, but install fails. (No AV not a significant problem, hiding behind hardware and software firewalls, and very careful as to sites visited.)

garywclem · Feb 25, 2012

Richard
am attaching a notepad of errors from running sfc. I have access to Vista Ultimate SP2 x86. Would it work if I copied the corrupt files from that?

Yard Dog · Feb 25, 2012

Me again, look at this : http://www.vistax64.com/tutorials/261616-extract-files-vista-installation-dvd.html

garywclem · Feb 25, 2012

Richard
Also tried to install System Update Readyness Tool. Notepad of Event viewer attached.

garywclem · Feb 25, 2012

Yard Dog said:
Me again, look at this : http://www.vistax64.com/tutorials/261616-extract-files-vista-installation-dvd.html

Am downloading Vista SP1 x64, still a while to go. What files should I copy over?

Thanks for the info.

Yard Dog · Feb 25, 2012

Don't worry about the Sidebar errors. I think everyone has those errors , to the best of my Knowledge, I am not aware of a Microsoft fix for the sidebar gadgets errors that show up in the SFC program . But, yanno , starting over again may be the best thing to do. Seems that something got installed wrong or not installed originally when you did this re install the first time. I peeked at the event viewer and I am not sure what that means, maybe Rich does .

Ex_Brit · Feb 25, 2012

Disable any Antivirus application during a service pack installation. The standalone SP2 may work but regular updating wont simply because SP1 is no longer supported by Microsoft.

Solved Restore Disks BACK TO SP1 won't update

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