Computer will no boot after windows update

A

AngelB

Member
I have a dell t series.
Windows Vista 32 bit.
I was doing a windows update and it said it needed to be restarted in order for it to be completed. Upon restarting computer it said there was a problem with the update. I tried restarting and now It locks or stops when loading at !! Oxc0190005 !! 24778/61615 (Registry\machine\schema\wmc.
I tried the F2 and F2 Bios Setting and reboot with the cd: downloaded to help it get to the System screen. I tried restore and it locks down. Not sure what to try now!!!
Please help me. I need to be able to get my I tunes account backed up at least if it isn't going to work properly.
 

My Computer

System One

I can get to the command prompt on system recovery options. Is there something I can do from there. That is the only thing I havent tried.
 

My Computer

System One

My Computer

System One

  • Manufacturer/Model
    Hewlett-Packard SR5019UK
    CPU
    AMD Athlon 64 processor 3800 + 2.40GHz
    Motherboard
    M2N68-LA (Narra)
    Memory
    2.50GB
    Graphics card(s)
    nVidia GeForce
    Sound Card
    Realtec ALC888 Audio
    Monitor(s) Displays
    17" LCD Monitor
    Hard Drives
    160 Gb Usable Hard Drive
    Other Info
    HP G56 Laptop Win 7 64bit. 4Gb Ram DDR2's. Hitachi 450Gb Hard Drive. Pentium(R) Duel-Core CPU.
Sorry crossed posts there.
What exact model number is your Dell?
 

My Computer

System One

  • Manufacturer/Model
    Hewlett-Packard SR5019UK
    CPU
    AMD Athlon 64 processor 3800 + 2.40GHz
    Motherboard
    M2N68-LA (Narra)
    Memory
    2.50GB
    Graphics card(s)
    nVidia GeForce
    Sound Card
    Realtec ALC888 Audio
    Monitor(s) Displays
    17" LCD Monitor
    Hard Drives
    160 Gb Usable Hard Drive
    Other Info
    HP G56 Laptop Win 7 64bit. 4Gb Ram DDR2's. Hitachi 450Gb Hard Drive. Pentium(R) Duel-Core CPU.
you are in good hands, AngelB. Kesume will fix u right up! :)
 

My Computer

System One

  • Manufacturer/Model
    toshiba satellite
    CPU
    Intel Pentium T2080 @ 1.73GHz 66 °C Yonah 65nm Technology
    Motherboard
    TOSHIBA ISRAE (U2E1)
    Graphics card(s)
    Generic PnP Monitor (1440x900@60Hz) Mobile Intel(R) 945 Expr

My Computer

System One

  • Manufacturer/Model
    Hewlett-Packard SR5019UK
    CPU
    AMD Athlon 64 processor 3800 + 2.40GHz
    Motherboard
    M2N68-LA (Narra)
    Memory
    2.50GB
    Graphics card(s)
    nVidia GeForce
    Sound Card
    Realtec ALC888 Audio
    Monitor(s) Displays
    17" LCD Monitor
    Hard Drives
    160 Gb Usable Hard Drive
    Other Info
    HP G56 Laptop Win 7 64bit. 4Gb Ram DDR2's. Hitachi 450Gb Hard Drive. Pentium(R) Duel-Core CPU.
Thank you Jason . WE hope so!
 

My Computer

System One

  • Manufacturer/Model
    Hewlett-Packard SR5019UK
    CPU
    AMD Athlon 64 processor 3800 + 2.40GHz
    Motherboard
    M2N68-LA (Narra)
    Memory
    2.50GB
    Graphics card(s)
    nVidia GeForce
    Sound Card
    Realtec ALC888 Audio
    Monitor(s) Displays
    17" LCD Monitor
    Hard Drives
    160 Gb Usable Hard Drive
    Other Info
    HP G56 Laptop Win 7 64bit. 4Gb Ram DDR2's. Hitachi 450Gb Hard Drive. Pentium(R) Duel-Core CPU.
Im begining to think you guys know everything! why i hang around here so much!
 

My Computer

System One

  • Manufacturer/Model
    toshiba satellite
    CPU
    Intel Pentium T2080 @ 1.73GHz 66 °C Yonah 65nm Technology
    Motherboard
    TOSHIBA ISRAE (U2E1)
    Graphics card(s)
    Generic PnP Monitor (1440x900@60Hz) Mobile Intel(R) 945 Expr
I definitely have a LOT to learn yet Jason.
I'm sure some of the senior most experienced & knowledgable members, have 'forgotten more than I
will ever learn'.
You're doing good yourself Jason, joining in threads, you are learning skills also.
Good for you.
 

My Computer

System One

  • Manufacturer/Model
    Hewlett-Packard SR5019UK
    CPU
    AMD Athlon 64 processor 3800 + 2.40GHz
    Motherboard
    M2N68-LA (Narra)
    Memory
    2.50GB
    Graphics card(s)
    nVidia GeForce
    Sound Card
    Realtec ALC888 Audio
    Monitor(s) Displays
    17" LCD Monitor
    Hard Drives
    160 Gb Usable Hard Drive
    Other Info
    HP G56 Laptop Win 7 64bit. 4Gb Ram DDR2's. Hitachi 450Gb Hard Drive. Pentium(R) Duel-Core CPU.
Back up all files and data on your computer that you wish to save.
As you will loose them when doing a Dell PC factory restore.
http://www.ehow.com/how-3809032-do-system-recovery-restore-dell.html
Hope this helps
If doing a factroy restore:-
It takes your computer back as it was when you received it from the factory. Back to day one (1)
 
Last edited:

My Computer

System One

  • Manufacturer/Model
    Hewlett-Packard SR5019UK
    CPU
    AMD Athlon 64 processor 3800 + 2.40GHz
    Motherboard
    M2N68-LA (Narra)
    Memory
    2.50GB
    Graphics card(s)
    nVidia GeForce
    Sound Card
    Realtec ALC888 Audio
    Monitor(s) Displays
    17" LCD Monitor
    Hard Drives
    160 Gb Usable Hard Drive
    Other Info
    HP G56 Laptop Win 7 64bit. 4Gb Ram DDR2's. Hitachi 450Gb Hard Drive. Pentium(R) Duel-Core CPU.
So what you are saying is that if I do not have a backup of the files on my computer that I'm going to loose everything on it. I was hoping I could back it up.
 

My Computer

System One

Before I let you go!! One quick question. After I restore PC to factory settings what about the windows updates. Do I need to do all the updates. Like SP 1 and SP2?
 

My Computer

System One

Hi,
I have a link here, please click & read, it may help.
About updates? I'm afraid so! BUT please follow the Dell steps carefully, slowly, take your time, they are good I've done it my self a number of times.
Take notice of order of re-installation of software procedure, makes it easier for you.
I found it easier either to have a printed copy of the instructions at hand, or on another computer.
Sorry about the updates!! Load the win updates a few at a time.
 

My Computer

System One

  • Manufacturer/Model
    Hewlett-Packard SR5019UK
    CPU
    AMD Athlon 64 processor 3800 + 2.40GHz
    Motherboard
    M2N68-LA (Narra)
    Memory
    2.50GB
    Graphics card(s)
    nVidia GeForce
    Sound Card
    Realtec ALC888 Audio
    Monitor(s) Displays
    17" LCD Monitor
    Hard Drives
    160 Gb Usable Hard Drive
    Other Info
    HP G56 Laptop Win 7 64bit. 4Gb Ram DDR2's. Hitachi 450Gb Hard Drive. Pentium(R) Duel-Core CPU.
Start in safe mode and remove the update. Start normally and try the update again.
Get to safe mode by pressing F8 before Windows starts to load.
You shouldn't need to do a restore with the recovery section for this little problem
 

My Computer

System One

  • Manufacturer/Model
    Lenovo Thinkpad T400
    CPU
    Intel Mobile Core 2 Duo P8700 @ 2.53GHz
    Motherboard
    LENOVO 64734VM
    Memory
    2.00GB Single-Channel DDR3 @ 531MHz
    Graphics card(s)
    Intel Mobile Intel 4 Series Express Chipset Family
    Sound Card
    Conexant 20561 SmartAudio HD
    Monitor(s) Displays
    15 inch
    Screen Resolution
    1280 x 800
    Hard Drives
    1x 180GB Intel 530 series SSD 1 x 120GB Hitachi 5400rmp 1 x 650GB Western Digital Elements 5400rpm 1x 1Tb Western Digital Elements 5400rpm
    Internet Speed
    Medium for New Zealand
    Other Info
    Weakest part of my computer is the graphics chipset. Only ever used a laptop. Also use USB Freeview TV Card Lenovo Docking Station External Speakers Other bits a pieces as needed
The update to remove will be in Programs and Features,Windows Updates.
Forgot to mention that as I thought you would already know.
 

My Computer

System One

  • Manufacturer/Model
    Lenovo Thinkpad T400
    CPU
    Intel Mobile Core 2 Duo P8700 @ 2.53GHz
    Motherboard
    LENOVO 64734VM
    Memory
    2.00GB Single-Channel DDR3 @ 531MHz
    Graphics card(s)
    Intel Mobile Intel 4 Series Express Chipset Family
    Sound Card
    Conexant 20561 SmartAudio HD
    Monitor(s) Displays
    15 inch
    Screen Resolution
    1280 x 800
    Hard Drives
    1x 180GB Intel 530 series SSD 1 x 120GB Hitachi 5400rmp 1 x 650GB Western Digital Elements 5400rpm 1x 1Tb Western Digital Elements 5400rpm
    Internet Speed
    Medium for New Zealand
    Other Info
    Weakest part of my computer is the graphics chipset. Only ever used a laptop. Also use USB Freeview TV Card Lenovo Docking Station External Speakers Other bits a pieces as needed
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