Solve MY PROBLEM!!! Can't do Windows updates...error code 490!

T

tobez18

New Member
I have a Windows Vista Home Premium 32 bit
Anyone know how to solve error code 490 or how to solve the problems from my CBS log below:

Checking Packages
(f) CBS Registry Error 0x80070103 Package_1_for_KB957095~31bf3856ad364e35~x86~~6.0.1.0 failed to get owner for package.
(f) CBS Registry Error 0x80070002 Package_1_for_KB957321~31bf3856ad364e35~x86~~6.0.1.0 failed to get Visibility
(f) CBS Registry Error 0x80070103 Package_for_KB954211_client~31bf3856ad364e35~x86~~6.0.1.4 failed to get owner for package.
(f) CBS Registry Error 0x80070002 Package_for_KB954211~31bf3856ad364e35~x86~~6.0.1.4 failed to get CurrentState
(f) CBS Registry Error 0x80070002 Package_for_KB954211~31bf3856ad364e35~x86~~6.0.1.4 failed to get Visibility
(f) CBS Registry Error 0x80070002 Package_for_KB957321_client_1~31bf3856ad364e35~x86~~6.0.1.0 failed to get Visibility

Checking Component Store
(f) CSI F Mark Missing 0x00000002 f!msiexec.exe.mui x86_microsoft-windows-i..xecutable.resources_31bf3856ad364e35_6.0.6000.16386_en-us_f66a1f330310d322
(fix) CSI F Mark Missing CSI Registry Item Repaired Wrote x86_microsoft-windows-i..xecutable.resources_31bf3856ad364e35_6.0.6000.16386_en-us_f66a1f330310d322\f!msiexec.exe.mui: msiexec.exe.mui
(f) CSI Payload File Missing 0x00000000 cacls.exe x86_microsoft-windows-acluifilefoldercomtool_31bf3856ad364e35_6.0.6000.16386_none_561862ac0850bc77
(f) CSI F Mark Missing 0x00000002 f!msiexec.exe x86_microsoft-windows-installer-executable_31bf3856ad364e35_6.0.6000.16386_none_474ab2d0892ed1d1
(fix) CSI F Mark Missing CSI Registry Item Repaired Wrote x86_microsoft-windows-installer-executable_31bf3856ad364e35_6.0.6000.16386_none_474ab2d0892ed1d1\f!msiexec.exe: msiexec.exe
(f) CSI Manifest Zero Length 0x00000000 winsxs\Manifests\x86_microsoft-windows-s..stack-msg.resources_31bf3856ad364e35_6.0.6000.16646_zh-tw_c3bcb9b57ada8f7a.manifest x86_microsoft-windows-s..stack-msg.resources_31bf3856ad364e35_6.0.6000.16646_zh-tw_c3bcb9b57ada8f7a
(fix) CSI Manifest Zero Length CSI File Replaced File: x86_microsoft-windows-s..stack-msg.resources_31bf3856ad364e35_6.0.6000.16646_zh-tw_c3bcb9b57ada8f7a.manifest From: C:\Windows\CheckSur\v1.0\windows6.0-6001-servicing-x86_jan10.cab
(f) CSI F Mark Missing 0x00000002 f!msiexec.exe x86_microsoft-windows-installer-executable_31bf3856ad364e35_6.0.6001.18000_none_498174cc8619e2a5
(fix) CSI F Mark Missing CSI Registry Item Repaired Wrote x86_microsoft-windows-installer-executable_31bf3856ad364e35_6.0.6001.18000_none_498174cc8619e2a5\f!msiexec.exe: msiexec.exe
(f) CSI Manifest Failed Catalog Check 0x00000000 winsxs\Manifests\x86_ea8eb871d3bc4959c887a9ecc48545a4_b03f5f7f11d50a3a_6.0.6000.16478_none_2c2d4eab1c94d577.manifest x86_ea8eb871d3bc4959c887a9ecc48545a4_b03f5f7f11d50a3a_6.0.6000.16478_none_2c2d4eab1c94d577
(f) CSI Payload File Missing 0x00000000 setupapi.dll.mui x86_microsoft-windows-setupapi.resources_31bf3856ad364e35_6.0.6000.20734_da-dk_c2cb51a6a2b99f35
(f) CSI Store Directory Missing 0x00000002 winsxs\x86_microsoft-windows-setupapi.resources_31bf3856ad364e35_6.0.6000.20734_da-dk_c2cb51a6a2b99f35\ x86_microsoft-windows-setupapi.resources_31bf3856ad364e35_6.0.6000.20734_da-dk_c2cb51a6a2b99f35
(fix) CSI Store Directory Missing CSI Store Directory Created C:\Windows\winsxs\x86_microsoft-windows-setupapi.resources_31bf3856ad364e35_6.0.6000.20734_da-dk_c2cb51a6a2b99f35\
 

My Computer

System One

Can you post the full log please.

You need to go to C:Windows,Logs,CBS,CBS.Log
Right click on the CBS.log, and select copy,
Right click on your Desktop, paste,
Right click on the new CBS.log on your Desktop,Send to,Compressed (zipped) folder
On your next post click on the paperclip icon and browse to the zip file and click upload.
Close the box when done.
 

My Computer

System One

  • Manufacturer/Model
    Lenovo Thinkpad T400
    CPU
    Intel Mobile Core 2 Duo P8700 @ 2.53GHz
    Motherboard
    LENOVO 64734VM
    Memory
    2.00GB Single-Channel DDR3 @ 531MHz
    Graphics card(s)
    Intel Mobile Intel 4 Series Express Chipset Family
    Sound Card
    Conexant 20561 SmartAudio HD
    Monitor(s) Displays
    15 inch
    Screen Resolution
    1280 x 800
    Hard Drives
    1x 180GB Intel 530 series SSD 1 x 120GB Hitachi 5400rmp 1 x 650GB Western Digital Elements 5400rpm 1x 1Tb Western Digital Elements 5400rpm
    Internet Speed
    Medium for New Zealand
    Other Info
    Weakest part of my computer is the graphics chipset. Only ever used a laptop. Also use USB Freeview TV Card Lenovo Docking Station External Speakers Other bits a pieces as needed

My Computer

System One

  • Manufacturer/Model
    a6530f Desktop
    CPU
    HP-PAVILION
    Motherboard
    M2N68-LA (Narra3)
    Memory
    8 Gigs of Ram/DDR2 PC2-6400 MB/sec
    Graphics card(s)
    NVIDIA GeForce 6150SE nForce 430
    Sound Card
    Intergrated Realtex ALC888S Audio
    Monitor(s) Displays
    LG W40 series widescreen
    Screen Resolution
    1600 X 900
    Hard Drives
    1 640 GB Sata transfer rating: 3.0 Gb/sec speed: 7200 RPM
    PSU
    300W
    Case
    Mid-Size ATX
    Mouse
    Microsoft Wireless Mouse 5000
    Keyboard
    HP Multimedia Keyboard
    Other Info
    Processor: AMD Phenom X3 8450 Operating speed: Up to 2.1 GHz, Number of cores: 3, Socket: AM2+, Bus speed: 3600 MHz HT3 (clocked down to 2000 MHz) Modem: 56K WinModem/ Supermulti: 16X DVD(+/-)R/RW 12X Ram (+/-)R DL Lightscribe SATA Drive Menory Card Reader: 15-in-1 Multimedia Card Reader Media Drive
Hello, and welcome to the Vista Forums!

I will be your Windows Update Error expert for this issue, and my name is Richard.

Please stick with me until the end of the fix, so that your computer is not left in an unstable state.

I know that this is not a CBS.log, and is not from SFC. It is a partial CheckSUR.log from the System Update Readiness Tool.

Can you please post for me the entire C:\Windows\Logs\CBS\CheckSUR.persist.log

After that, tomorrow morning, I shall create you a fix specifically for you and your computer.

Thanks!

Richard
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS 420
    CPU
    Intel Core 2 Quad Q9300 2.50GHz
    Motherboard
    Stock Dell 0TP406
    Memory
    4 gb (DDR2 800) 400MHz
    Graphics card(s)
    ATI Radeon HD 3870 (512 MBytes)
    Sound Card
    Onboard
    Monitor(s) Displays
    1 x Dell 2007FP and 1 x (old) Sonic flat screen
    Screen Resolution
    1600 x 1200 and 1280 x 1204
    Hard Drives
    1 x 640Gb (SATA 300) Western Digital: WDC WD6400AAKS-75A7B0 1 x 1Tb (SATA 600) Western Digital: Caviar Black, SATA 6GB/S, 64Mb cache, 8ms Western Digital: WDC WD1002FAEX-00Z3A0 ATA Device
    PSU
    Stock PSU - 375W
    Case
    Dell XPS 420
    Cooling
    Stock Fan
    Mouse
    Advent Optical ADE-WG01 (colour change light up)
    Keyboard
    Dell Bluetooth
    Internet Speed
    120 kb/s
    Other Info
    ASUS USB 3.0 5Gbps/SATA 6Gbps - PCI-Express Combo Controller Card (U3S6)
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