Vista - Problem with Updates...

C

chconnol

New Member
Running Vista Home Premium 32bit on a Dell Inspiron bought in March 2008.
I installed SP1 but have not been able to install SP2.

SUMMARY OF MY ISSUE: I think I cannot update to SP2 because I don't have some (all?) prerequisite updates for installed. But when I try to update those listed under Windows Updates, some cause my PC to crash.

SOME DETAILS: The most troublesome (and annoying) issue I have lately is the laptop freezing for not apparent reason and I have to hard reboot. It happens at least once a day and occurs doing different tasks (on the web, working in Word or Excel...anything).

In an effort to try and fix things (and prepare to eventually install Windows 7), I checked Windows Updates and found there were 15. None of them were SP2. They were mostly security updates. On Sunday (Nov. 7) I installed updates by their date (thinking that earlier versions must be installed first) but not all at once. I had some from June and July and they installed just fine. Other updates made the PC crash (the blue screen, data dumping, etc). I ran the startup repair and after a couple of attempts, the PC reverted to an earlier period.

Now I'm back to having about 13 updates to install and none of them are for SP2. What can I do now? I have checked through a lot of the posts on this site and a lot of them seem relevant to my issue but none of them seem to address my issue specifically. Any guidance would be greatly appreciated.

Thank you...
 

My Computer

System One

Have you tried Installing SP2 By Downloading it Manually? SP2 Conatins all the Updates from SP1

Please See Download details: Windows Server 2008 Service Pack 2 and Windows Vista Service Pack 2 - Five Language Standalone (KB948465) For More Information

Also Could you upload your Blue Screen Of Death MiniDumps we have BSOD debuggers to analyse your Dumps for you

Please see Blue Screen of Death (BSOD) Posting Instructions - Windows 7 Forums For More Information

This works for Windows 7 as well as Windows Vista

Many Thanks,
Josh
 

My Computer

System One

  • Manufacturer/Model
    Custom Built
    CPU
    Intel Core i5 2400 @ 3.10GHz
    Motherboard
    Foxconn H67MP-S/-V/H67MP
    Memory
    8.0GB DDR3 @ 665MHz (2GBx4)
    Graphics card(s)
    AMD HD Radeon 6870
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    SMB1930NW (1440x900@60Hz)
    Screen Resolution
    1280x800
    Hard Drives
    977GB Seagate ST31000524AS ATA Device (SATA) + 250GB WD iSCSI attached Drive
    Case
    Novatech Night
    Mouse
    Dell HID-compliant mouse
    Keyboard
    Standard PS/2 Keyboard
SP2 contains the updates (except the most recent) that were sent since SP1. I do not think that is the reason that you cannot download SP2.
May I suggest that you try in Safe Mode with Networking.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
have problems with updats (microsoft) geeting error 80072EFE and error "host frocess for windows services stopped working". my computer can use English and Hebrow but now I can't change until I rebot and then it will work until I get the error again. microsft security essentials says it on and computer protected but when I try to update I getting a messeage that the program was deleted please help.
 

My Computer

System One

hdagmy said:
have problems with updats (microsoft) geeting error 80072EFE and error "host frocess for windows services stopped working". my computer can use English and Hebrow but now I can't change until I rebot and then it will work until I get the error again. microsft security essentials says it on and computer protected but when I try to update I getting a messeage that the program was deleted please help.
Click to expand...

Don't make unmess on forum.Please next time make own your thread

Please check these:

Windows Update error 80072efe or 80072f76

You may encounter temporary connection-related errors when you use Windows Update or Microsoft Update to install updates

if really nothing help I suspect infection -there are viruses which can hide perfectly before security soft>please use in this case TDSKiller How to remove malware belonging to the family Rootkit.Win32.TDSS (aka Tidserv, TDSServ, Alureon)?
 

My Computer

System One

I had about 15 updates on my PC last night and I managed to get about five of them installed. One of them caused a failure and I had to to the repair thing. When I went back to the list, the one that caused the error was still listed so I avoided it and installed some of the others.

I'm sorry I don't have the numbers of the updates. I'm posting this from work and the PC that I am having difficulty with is at home. I will try the TSD Killer mentioned by Flavius and let you know.

One other question: if I tried to UPDATE to Windows 7, would any of the issues I am having with these updates cause a problem updating to Windows 7? I think that it would but I'd like to know from the experts.

Thank you all for replying...
 

My Computer

System One

If you are able to boot from a DVD, you can load 7.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT
:mad::sa::mad::sa::mad::sa::mad::sa::mad::sa::mad::sa:
I'm sorry I haven't posted in quite a few days. I have been installing (or trying) to install the fifteen (15) updates over the past few days one at a time.

I have managed to install eight (8) of them without a crash or other system "malfunction". I have seven (7) updates that I can't install.

They are:
  • Security Update for Windows Vista (KB981957)
  • Security Update for Microsoft Office 2007 System (KB2289158)
  • Security Update for Microsoft Office Excel 2007 (KB2345035)
  • Security Update for Microsoft Office PowerPoint Viewer 2007 (KB2413381)
  • Security Update for Microsoft Office Word 2007 (KB2344993)
  • Security Update for the 2007 Microsoft Office System (KB2344875)
  • Security Update for the 2007 Microsoft Office System (KB2345043)
THE ISSUES:
Security Update for Windows Vista (KB981957)
After installation, PC reboots and I get the blue screen. PC restarts and I have to use the system restore options. I have to do this twice before everything goes back to "normal". I know that people will want me to send a screen shot of the blue screen and I will send this if necessary.

The Remaining Six (7) Updates (Various Security Updates)
None of them install. I get a notice saying the updates failed with a code of 80070641. I've done a search on the internet about this. Some websites have a four step process to investigate and fix this. I have not done all of the steps but I did check to make sure that Windows Installer has started and it is (though it stops...but I think this is what it is supposed to do?).

I'm almost at my "wits-end" with Vista and/or my Dell laptop. Part of me is simply impatient because I don't fully understand some of the steps that I have read about to fix these problems.

If someone could either carefully lay out what I can try to resolve these issues, I would appreciate it. I'm not a novice but some of the more esoteric "jargon" confuses me.

I AM considering what I would call my "Nuclear Option". This would be for me to reformat my C:\ drive and completely reinstall Vista. Is this too drastic? Would it accomplish anything?

Please let me know what I can do.

Thank you very much for any help/guidance/counseling anyone can provide...

Regards,
C. Connolly
 

My Computer

System One

SOME DETAILS: The most troublesome (and annoying) issue I have lately is the laptop freezing for not apparent reason and I have to hard reboot. It happens at least once a day and occurs doing different tasks (on the web, working in Word or Excel...anything).
Click to expand...
It would driver/hardware issue.Run verifier tool Driver Verifier - Enable and Disable - Windows 7 Forums

if this will cause BSODs then please create second thread in "Crashes and Debugging" section and follow to it's guide:

http://www.vistax64.com/crashes-debugging/282419-blue-screen-death-bsod-posting-instructions.html

The Remaining Six (7) Updates (Various Security Updates)
None of them install. I get a notice saying the updates failed with a code of 80070641.
Click to expand...
Here maybe this help:http://support.microsoft.com/kb/304498

1.Run cmd.exe with admin rights (right click on cmd.exe and chose "run as admin) and type

sfc /scannow

2.Run Readiness Tool Description of the System Update Readiness Tool for Windows Vista, for Windows Server 2008, for Windows 7, and for Windows Server 2008 R2

this tool will create CheckSur.log file in C:\Windows\logs\CBS folder


Pack below files and upload on rapidshare.com

C:\Windows\Logs\CBS\CBS.log
C:\Windows\Logs\CBS\CheckSur.log
C:\Windows\System32\winevt\Logs\Application.evtx
C:\Windows\System32\winevt\Logs\System.evtx
C:\Windows\inf\setupapi.dev.log

Prepare also log from VistaSysInfoTool http://www.vistax64.com/attachments...taforums-sysinfo-tool-vistaforums-sysinfo.exe

(select all)
 

My Computer

System One

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