Can't see updates list (blank list)

R

retrolectro

New Member
Hello,

I'm a Windows Vista Ulitimate 32 user since 2008. I've always updated the system using "Windows Update" but since two weeks ago, the system jut don't show the list of updates available. It tells me I have new updates (system tray icon) but when I open it, I cant see nothing. Here is the printscreen:

clipboard01nyl.jpg


The gray background is just my personal configuration... So, I can see I have 41 optional updates, for example, but there is no list of them! quite strange.

Anyone can help me, please?

Best,
retrolectro
São Paulo, Brazil
 

My Computer

System One

hello flavius,

i've just restored to English and now it is working fine. by the way, my language is not Spanish -- it's Portuguese! I live in Brazil.

thanks,
retrolectro
 

My Computer

System One

I have the same problem, I have had the same problem before but it fixed itself then, but now it is there again, I have tried the suggestions above. My system is Vista 64 SP2 and it's an Danish installation (No language pack installed) so it can't be that.

I hope some know what it could be, any help appreciated, thanks.


 

My Computer

System One

  • Manufacturer/Model
    Custom Build In A Online Shop
    CPU
    Intel Core 2 Duo E8500 3.16 6MB L2 FSB1333
    Motherboard
    AsRock 4Core1600Twins-P35 Intel P35 DDR2/3
    Memory
    Mushkin DDR2 PC2-800 2x2GB + 2x1GB CL5
    Graphics card(s)
    Club 3D Radeon PCI-E HD4850 512MB HDMI+Displayport
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    1
    Screen Resolution
    1024 - 768
    Hard Drives
    Samsung Spinpoint F1 500GB SATA 16MB 7200RPM
    PSU
    LC-Power Titan 560W 140mm SLI compatible V2.0
    Case
    Zegamax Luna Midi Black 2 x 12 cm fan 1 x 23
    Cooling
    Normal
    Mouse
    Logitech LX7 Cordless Laser Mouse
    Keyboard
    Logitech LX 710 Cordless
    Internet Speed
    8 mbit Download, 512 kbit Upload
Try reset WU components in aggressive mode How do I reset Windows Update components?
and reset WU libraries Repair & Fix Windows Updates with Fix WU Utility | The Windows Club

if above things don't resolve problem pernamently follow below:

1.Run cmd.exe with administrative previlliges (right click on cmd.exe) as admin and type:

sfc /scannow

2.Run Readiness Tool Description of the System Update Readiness Tool for Windows Vista, for Windows Server 2008, for Windows 7, and for Windows Server 2008 R2
even if this tool don't solve problem it create CheckSur.log file in C:\Windows\Logs\CBS folder
3.Download firegenul Altair Technologies Ltd.
place firegenul.exe in C:\Windows\System32

next again run cmd.exe with admin previlliges and type:

firegenul

it creates report from WindowsUpdate.log and is saved to C:\Windows\System32 as FireGenReport.htm

4.Prepare log from VistaSysInfoTool VistaForums SysInfo Tool (select all)
all files from C:\Windows\Logs\CBS folder :CBS.log and CheckSur.log and FireGenReport.htm and report from VistaSysInfo pack them and attache to post.If it will be too big to attache here upload them on RapidShare: 1-CLICK Web hosting - Easy Filehosting
 

My Computer

System One

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