I got a windows update bubble to upgrade to SP2 last night, I downloaded and installed the update. Upon restart I received a Black screen. I could only interface with the machine at this point by toggling 120v power interface. AFter waiting a few minutes, i turned the machine back on. Restart then "completing sp2 ugrade", then an automatic restart that did not result in a blackscreen. At this point, watching the performance monitor on my sidebar, my processor was doing its impersonation of a pacific rim seismograph and I could not longer connect to the internet. The services apparently were not running. Trying to repair, reconfigure, etc resulted in a pop up saying either, "Service is not running" or when trying to get a service running, "error 5/ not authorized" to start services.
Currently I have backed up my pictures and music and am reiinstalling vista from my oem disk.
now if the problem persists, does someone have a fix? or am I doomed to pay dell for them to tell me what I have to buy from them?
Please help,
Ed
Ps. I only know enough about computers to be dangerous. It may be funny to some of you IT guys, but I could really use some help here.
Currently I have backed up my pictures and music and am reiinstalling vista from my oem disk.
now if the problem persists, does someone have a fix? or am I doomed to pay dell for them to tell me what I have to buy from them?
Please help,
Ed
Ps. I only know enough about computers to be dangerous. It may be funny to some of you IT guys, but I could really use some help here.
My Computer
System One
-
- Manufacturer/Model
- dell
- CPU
- 1.8 core 2 duo 6300 conroe burn2 2M
- Motherboard
- dell
- Memory
- 1gb
- Graphics card(s)
- ATI X1300 256mb Dell OEM
- Sound Card
- onboard
- Monitor(s) Displays
- Display,Flat Panel Display,19 1907FPC
- Hard Drives
- Hard Drive,250G,S2,7.2K,3.5 WD-HAWK Dell OEM
- Internet Speed
- 2meg DSL