Service Pack 1 wont install

S

sandy52

New Member
Windows Update has tried on numerous occiasions to install Service pack 1 but it fails every time. I went to the vista site and downloaded it on the stand alone link. It downloaded and got half way through installation and it said there was an error. Unfortunately I didnt write down the error code.
Why wont it install? Does anyone know?

I havent bothered too much about it til now but I wanted to install a 3 broadband dongle modem yesterday and it wont install and I am wondering if the service pack not being on there is causing that.

Basically I need some Help please......lol


Sandy
 

My Computer

System One

My Computer

System One

  • Manufacturer/Model
    LAPTOP. HP Pavilion dv7-1005TX .
    CPU
    IntelCore [email protected] x2
    Memory
    4.00 GB installed, max capacity 8 GB.
    Graphics card(s)
    Nvidia GeForce 9600M GT & 512MB DDR2 dedicated graphics mem.
    Monitor(s) Displays
    17.0" diagonal WXGA + High definition brightview widescreen infinity display.
    Screen Resolution
    1440 x 900
    Hard Drives
    SPECS. Drive 1. 298.09 GB Fujitzu MHZ2320BH G2 ATA Device Drive 2. [ All as above.] CONFIG. C:\287.65 GB, D:\298.09 GB, E:\10.44 GB.
    Case
    Laptop / notebook.
    Cooling
    Stock.
    Mouse
    Synaptics PS/2 Port touch pad.
    Keyboard
    IBM enhanced
    Internet Speed
    ADSL [ Too slow.]
    Other Info
    Webcam.
Open windows update>view update history, search for kb936330 and double click on that.

Details window will open, there find the error code and post here :)
 

My Computer

System One

  • Manufacturer/Model
    Wipro
    Motherboard
    Intel dq35j0
    Memory
    8 Gb
    Graphics card(s)
    inter express chipset
    Sound Card
    Realtek
    Monitor(s) Displays
    Wipro
    Screen Resolution
    1024*768
    Hard Drives
    500 gb
    Mouse
    Dell
    Keyboard
    DELL
    Internet Speed
    100 mbps(office lan)
The error code showing is 80070002 and I have done everything it tells me to do in the troubleshoot section.
My Virus protection is Mcaffee as asked by previous replier.

Sandy
 

My Computer

System One

Run cmd.exe with administrative previlliges and type

sfc /scannow

when it will done create report

Run cmd.exe with administrative previlliges and type

findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >%userprofile%\Desktop\sfcdetails.txt

on your desktop appear file sfcdetails.txt

Try reregister WU How do I reset Windows Update components?

next run CheckSur Description of the System Update Readiness Tool for Windows Vista, for Windows Server 2008, for Windows Server 2008 R2 Release Candidate, and for Windows 7 Release Candidate
even if this tool won't resolve problem automatically it create logs:

C:\Windows\Logs\CBS\CheckSUR.log

System also create logs -there is log C:\Windows\WindowsUpdate.log but this log is mostly too big
So download FireGenUL Altair Technologies Ltd.
place this file in C:\Windows\System32 and restart computer
next run cmd.exe and type

firegenul

it will create log FireGenReport.html in C:\Windows\System32

Check also this:

Remove all *.xml files in C:\Windows\WinSxS folder and empty C:\Windows\WinSxS\Temp folder

check also HKLM\Components key with my http://www.vistax64.com/872713-post6.html
if you have any other extra phrases in this key you have to remove them+restart

If still nothing help attache all logs to post
FireGenReport.html,sfcdetails.txt and CheckSur.log
 

My Computer

System One

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