Windows Vista freezes once opening Windows Update

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darkjaksrevenge

New Member
Hello, Guys!

I have Windows Vista Home Premium 32-Bit with NO SERVICE PACKS installed.

The only reason is because I can't get Windows Update to install the updates before I can fully install Windows Vista Service Pack 1 (then later 2)..

The problem is, If I run Windows Update, I get a blank screen and then if I wait about a minute or so I'll get something that says

I have a large amount of Updates to install, I think total the update's total to be 200 mb.

I had Windows Vista before and then now re-installed Vista, So I'm positive I don't have any trojans messing with Windows Update.

Also, My Computer also freezes of I hit the the button that says shut off the pc and install updates.

Please help me with my problem, Thanks!
 

My Computer

System One

darkjaksrevenge:

I've had better luck with Service Packs through Microsoft.com than with Windows
Update.

Download details: Windows Vista Service Pack 1 Five Language Standalone (KB936330)

Be sure to read the page carefully,especially the Things you should know...
and other links. There may be a few things to install to prep for the SP.

I recommend downloading the SP, and burning to DVD and installing
from that DVD.
If the SP file is an iso file it'll need to be "burned as an image".

Download ImgBurn 2.5.0.0 - FileHippo.com


Let me know whether this helps.


Ardneh
 

My Computer

System One

  • Manufacturer/Model
    Compaq/SR5130NX
    CPU
    AMD AthlonTM 64x2 3800+
    Memory
    4 GB
    Graphics card(s)
    NVIDIA GeForce 6150 SE
darkjaksrevenge said:
Hello, Guys!

I have Windows Vista Home Premium 32-Bit with NO SERVICE PACKS installed.

The only reason is because I can't get Windows Update to install the updates before I can fully install Windows Vista Service Pack 1 (then later 2)..

The problem is, If I run Windows Update, I get a blank screen and then if I wait about a minute or so I'll get something that says

I have a large amount of Updates to install, I think total the update's total to be 200 mb.

I had Windows Vista before and then now re-installed Vista, So I'm positive I don't have any trojans messing with Windows Update.

Also, My Computer also freezes of I hit the the button that says shut off the pc and install updates.

Please help me with my problem, Thanks!
Click to expand...


Upload the windowsupdate log file.

It will be stored in c:\windows. The name of the log file is windowsupdate.log.

Let's have look at that :)
 

My Computer

System One

  • Manufacturer/Model
    Wipro
    Motherboard
    Intel dq35j0
    Memory
    8 Gb
    Graphics card(s)
    inter express chipset
    Sound Card
    Realtek
    Monitor(s) Displays
    Wipro
    Screen Resolution
    1024*768
    Hard Drives
    500 gb
    Mouse
    Dell
    Keyboard
    DELL
    Internet Speed
    100 mbps(office lan)
i have the exact same issues.. cant get windows updates working, vista basic 32bit.. this is a fresh install of vista so no viruses or anything like that are on the machine..

here is my windows update log file


can someone please help me :(
 

My Computer

System One

My Computer

System One

  • Manufacturer/Model
    Sony Vaio Z46GDU
    CPU
    [email protected] w/6MB L2 cache 1066MHz FSB
    Memory
    6GB DDR3 1066MHz SDRAM
    Graphics card(s)
    9300M GS 256MB + Intel Integrated 4500MHD
    Monitor(s) Displays
    13.1" WXGA True Colour Tough
    Screen Resolution
    1600x900
    Hard Drives
    320GB SATA 7200RPM
    Internet Speed
    1MB/s
esadb said:
i have the exact same issues.. cant get windows updates working, vista basic 32bit.. this is a fresh install of vista so no viruses or anything like that are on the machine..

here is my windows update log file


can someone please help me :(
Click to expand...

Your bits service is having problem. Try repairing your bits service using this tool

Also update your bits service
:)
 

My Computer

System One

  • Manufacturer/Model
    Wipro
    Motherboard
    Intel dq35j0
    Memory
    8 Gb
    Graphics card(s)
    inter express chipset
    Sound Card
    Realtek
    Monitor(s) Displays
    Wipro
    Screen Resolution
    1024*768
    Hard Drives
    500 gb
    Mouse
    Dell
    Keyboard
    DELL
    Internet Speed
    100 mbps(office lan)
delphin said:
esadb said:
Also update your bits service
:)
Click to expand...
This hotfix is for XP not for Vista ...nad there offered older service than he has

Date Published:8/25/2004
Click to expand...
+
System Requirements


  • Supported Operating Systems: Windows XP; Windows XP Home Edition ; Windows XP Media Center Edition; Windows XP Professional Edition ; Windows XP Service Pack
Click to expand...
@darkjaksrevenge and @esadb
You can also try How do I reset Windows Update components?
Click to expand...
 

My Computer

System One

Thanks for the quick replies guys..

I already had tried that FixIt thing once i installed it, i rebooted, then what lol? Program wasnt in my programs list or anything.. i dont know is that i all i need to do with that is just install it?

I also did download the WGA plugin and installed that. I guess if i check in my windows update history there was 2 updates actually managed to install, but there is none listed that failed.
 

My Computer

System One

Your bits service is not yet working properly. from your windows update log i found that update agent cannot use bits service. To rectify this problem, Follow these steps.


1. Click Start, click Run, type regsvr32 qmgr.dll in the Open box, and then click OK.Click OK.
2. Click Start, click Run, type regsvr32 qmgrprxy.dll in the Open box, and then click OK.Click OK.

Also make sure that the bits service is set to Manual in services console :)
 

My Computer

System One

  • Manufacturer/Model
    Wipro
    Motherboard
    Intel dq35j0
    Memory
    8 Gb
    Graphics card(s)
    inter express chipset
    Sound Card
    Realtek
    Monitor(s) Displays
    Wipro
    Screen Resolution
    1024*768
    Hard Drives
    500 gb
    Mouse
    Dell
    Keyboard
    DELL
    Internet Speed
    100 mbps(office lan)
Just curious to know, How it happened?:o
 

My Computer

System One

  • Manufacturer/Model
    Wipro
    Motherboard
    Intel dq35j0
    Memory
    8 Gb
    Graphics card(s)
    inter express chipset
    Sound Card
    Realtek
    Monitor(s) Displays
    Wipro
    Screen Resolution
    1024*768
    Hard Drives
    500 gb
    Mouse
    Dell
    Keyboard
    DELL
    Internet Speed
    100 mbps(office lan)
esadb said:
How what happened? That it wouldnt install updates?+
Click to expand...
Yes.Which step did you help?Post 10?It would be strange if you used KB971058 "reset Windows Components" because things contained in post 10 KB971058 do it also....or you didn't choose agresive mode...
 

My Computer

System One

Well i tried the FixIt, which didnt really do anything. Then i download the service pack 1 standalone and installed that but i also updated my BITS service. Also BITS was set in my services.msc to Automatic (Delayed Start) so i changed that to just Automatic.
 

My Computer

System One

esadb said:
Well i tried the FixIt, which didnt really do anything. Then i download the service pack 1 standalone and installed that but i also updated my BITS service.
Click to expand...
I think you rather mean this->An update is available to fix a Background Intelligent Transfer Service (BITS) crash on a Windows Vista-based computer
because this hotfix An update is available for Background Intelligent Transfer Service (BITS) 2.0 for Windows XP impossible to install on Vista (both offered in post 7)
Congratulations and thank you for your info.
 

My Computer

System One

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