SP2 wont install

V

veldthui

Member
I am really frustrated. I installed SP2 on my 32 bit Vista Ultimate and it failed on stage 3 of 3 at 100% and rewound itself and rebooted.
I then tried my 64 bit system and it installed fine.
Tried my 32bit system again and it failed so bad I had to restore C from a backup. Even a recovery would not work. Then did searches as to why this may be happening and tried all the bits advised.
Ran the SFC and it reported errors and said it fixed them, ran it again and it found no errors, did the rearm thing even though I did not use any betas and my version is activated, ran the SP2 readyness and it reports no errors, have no disk management software installed so that is not the issue but everytime after it gets to stage 3 of 3, 100% it sits there for ages spinning the disk and then fails and reverts the changes.
Have used the online update and also the standalone update and that reports an E_FAIL (0x80004005). The log file that is produced is huge and gives so much information you can't make head nor tail out of it.

I am certainly not taking MS's option and doing a complete reinstall as then I would have to reinstall all of my software and bother heaps of companies for activations again.

Anyone got any suggests on how to find the issue??
 

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veldthui said:
I am really frustrated. I installed SP2 on my 32 bit Vista Ultimate and it failed on stage 3 of 3 at 100% and rewound itself and rebooted.
I then tried my 64 bit system and it installed fine.
Tried my 32bit system again and it failed so bad I had to restore C from a backup. Even a recovery would not work. Then did searches as to why this may be happening and tried all the bits advised.
Ran the SFC and it reported errors and said it fixed them, ran it again and it found no errors, did the rearm thing even though I did not use any betas and my version is activated, ran the SP2 readyness and it reports no errors, have no disk management software installed so that is not the issue but everytime after it gets to stage 3 of 3, 100% it sits there for ages spinning the disk and then fails and reverts the changes.
Have used the online update and also the standalone update and that reports an E_FAIL (0x80004005). The log file that is produced is huge and gives so much information you can't make head nor tail out of it.

I am certainly not taking MS's option and doing a complete reinstall as then I would have to reinstall all of my software and bother heaps of companies for activations again.

Anyone got any suggests on how to find the issue??
Click to expand...


this is a general error if u dont have permission to do somethig while installing service packs.

While installing service packs the setup will try to update some registry entries and will try to rename some files, If u dont have permission to perform those actions, U will get this kind of reply.

Download the View attachment cure.zip and extract it to a directory. Run the subinacl.msu first it will install the resorce kit toll, and right click on reset.cmd and select run as administrator.

This procedure will reset your permission to default state.


Once the command finished its work restart your computer and try to update.


U will get sp2 installed :)
 

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delphin said:
this is a general error if u dont have permission to do somethig while installing service packs.

While installing service packs the setup will try to update some registry entries and will try to rename some files, If u dont have permission to perform those actions, U will get this kind of reply.

Download the View attachment 14467 and extract it to a directory. Run the subinacl.msu first it will install the resorce kit toll, and right click on reset.cmd and select run as administrator.

This procedure will reset your permission to default state.


Once the command finished its work restart your computer and try to update.


U will get sp2 installed :)
Click to expand...

This is not good idea to dot it :confused:

1.He has x64 system - subinacl don't work good on x64 -it can only read,modify x32 source code
2.These permissions what you want change to:

subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=administrators=f /grant=system=f
subinacl /subkeyreg HKEY_CURRENT_USER /grant=administrators=f /grant=system=f
subinacl /subkeyreg HKEY_CLASSES_ROOT /grant=administrators=f /grant=system=f
subinacl /subdirectories %SystemDrive% /grant=administrators=f /grant=system=f
subinacl /subdirectories %windir%\*.* /grant=administrators=f /grant=system=f
Click to expand...
are appriopate for 2000/XP not for Vista!In Vista original permissions are much more subtle. Successfully making this commands would be truly restrictions violations in system.But..it will never work on x32 system also...subinacl will return error...because the owner of folder C:\Windows is TrustedInstaller not Administrators group! :p.In the future if you want restore permissions on x64 use Set-ACL SetACL - Windows permission management

This command:

secedit /configure /cfg %windir%\repair\secsetup.inf /db secsetup.sdb /verbose
Click to expand...
is appriopate only for XP Pro (even not for XP Home) - you can forget it will work on Vista also in Vista is other command to restore default permission

secedit /configure /cfg %windir%\inf\defltbase.inf /db defltbase.sdb /verbose

How do I restore security settings to the default settings?

Besides I doubt it is going on permissions
 

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I had the same problemm. But all i had was a "Genuine copy" error and said i counterfeited my copy of Windows (boguht it from Tigerdirect for 110$). so i use Microsoft's Easy Assist with a Rep. and they find out my software distribution service (in the core windows services) was corrupt. so they copied and pasted new ones into the service and re-entered my activation key again and im fixed and running Windows Vista Home Premium 64-bit with SP2. They also fixed the Slow shutdown bug in this one too. Went from 31 seconds to only 7 seconds!...

This error he's getting seems like a more complex one that deals with more than 1 problem in his system. I'd likely just use Easy Assist with a Rep. as they have most knowledge with the SP2 problem so far.



<><><><><>
<> MDA400 <>
<><><><><>
 

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MDA400 said:
they find out my software distribution service (in the core windows services) was corrupt. so they copied and pasted new ones into the service and re-entered my activation key again and im fixed and running Windows Vista Home Premium 64-bit with SP2.
Click to expand...
Can you describe exactly how did you fix Software Distribution Service?So many people have this problem - it would be very useful for others with the same problem.
 

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Flavius said:
MDA400 said:
they find out my software distribution service (in the core windows services) was corrupt. so they copied and pasted new ones into the service and re-entered my activation key again and im fixed and running Windows Vista Home Premium 64-bit with SP2.
Click to expand...
Can you describe exactly how did you fix Software Distribution Service?So many people have this problem - it would be very useful for others with the same problem.
Click to expand...

Just Google Microsoft Easy Assist and click the top link. it'll take you to their support centre and then you can fill out a support ticket (they usually respond within 24 hours to your email). once they have spoken privately with you, they will ask you to go and download the client if necessary.
 

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    JUST ME/Custom Built
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    Intel(R) Core(TM) 2 Quad Q9550 E0 2.83 Ghz @ 4037.5 Ghz
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    8 Gig Corsair XMS3 DHX 1600 Mhz DDR3 CAS 9
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    2x GTX 480's w/ Koolance VID-NX480's
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    Creative SoundBlaster X-Fi Titanium (non-Fatal1ty) Edition
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    Acer P243W 24" Premium Series
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    1920 x 1200
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    Seagate Barracuda 7200.11 1 TB HDD 32mb cache (3 Platters, 6 Heads model)
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    300$ custom watercooling setup. Antec 1200 big boy Radiator, Dual bay XPSC reservoir with clear bubble window, OCZ hydropulse 800L/H 12v pump, 12 ft tygon 1/2" ID, 3/4" OD tubing, Feser One UV Green 1 L fluid. (and VID-NX480 waterblock)
He has x64 system - subinacl don't work good on x64 -it can only read,modify x32 source code
Click to expand...
Flavious,

you just misread it, he is having problem in 32 bit system.:p

subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=administrators=f /grant=system=f
subinacl /subkeyreg HKEY_CURRENT_USER /grant=administrators=f /grant=system=f
subinacl /subkeyreg HKEY_CLASSES_ROOT /grant=administrators=f /grant=system=f
subinacl /subdirectories %SystemDrive% /grant=administrators=f /grant=system=f
subinacl /subdirectories %windir%\*.* /grant=administrators=f /grant=system=f
Click to expand...

yes i was wrong and i'm sorry about that..:( I uploaded the wrong file.

This is not good idea to dot it :confused:
Click to expand...

why not trying to reset permission.

I had the same problemm. But all i had was a "Genuine copy" error and said i counterfeited my copy of Windows
Click to expand...

As mda400 said, the genuine is not only calculated by your product key but also with some permissions and other things.

so why dont we try resetting the permission ;)

so veldthui, pls go ahead and try resetting your permision with the help of the microsoft fixit. U can download it by going to this link

keep us informed :)
 

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    Intel dq35j0
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    500 gb
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No suggestions here have worked at all for my 32bit system. Just reverts back once stage 3 of 3 at 100%.
Wish MS would put out a logfile that has only the error that caused the issue instead of a file that ends up 32MB in size
 

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  • Manufacturer/Model
    Homebuilt
    CPU
    Intel Q9550
    Motherboard
    Gigabyte GA-EP45T-EXTREME
    Memory
    2x2GB Cosair DDR3
    Graphics card(s)
    Gigabyte GV-N28-1GH-B GTX 280, 1024MB
    Sound Card
    Onboard
    Monitor(s) Displays
    HP LP2475w 24" LCD
    Screen Resolution
    1900x1200
    Hard Drives
    2 x 750GB Segate SATAII as a RAID0
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    Enermax Galaxy, 1000W, Active PFC
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I think I have found the offending error message in the CBS.log file but it really means nothing to me.

2009-08-07 15:51:14, Error CSI 00000693 (F) Failed execution of queue item Installer: Generic Command ({81a34a10-4256-436a-89d6-794b97ca407c}) with HRESULT HRESULT_FROM_WIN32(14109). Failure will not be ignored: A rollback will be initiated after all the operations in the installer queue are completed; installer is reliable (2)[gle=0x80004005]
Click to expand...
 

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System One

  • Manufacturer/Model
    Homebuilt
    CPU
    Intel Q9550
    Motherboard
    Gigabyte GA-EP45T-EXTREME
    Memory
    2x2GB Cosair DDR3
    Graphics card(s)
    Gigabyte GV-N28-1GH-B GTX 280, 1024MB
    Sound Card
    Onboard
    Monitor(s) Displays
    HP LP2475w 24" LCD
    Screen Resolution
    1900x1200
    Hard Drives
    2 x 750GB Segate SATAII as a RAID0
    PSU
    Enermax Galaxy, 1000W, Active PFC
    Case
    Zalman Z-Machine GT1000
    Cooling
    Air
    Mouse
    Standard
    Keyboard
    Standard
    Internet Speed
    1MB
I don't have this kind of key ,I don't have it also in COM objects

1.Start regedit click on Computer section ,navigate to edit>>find (check all options) and search {81a34a10-4256-436a-89d6-794b97ca407c} .

2.Also Start>>search>>dcomcnfg

and in DCOM Config section (attached image) find this number {81a34a10-4256-436a-89d6-794b97ca407c}

If you find it anywhere post result here
 

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Usually this wll happen, if a component failed to install and preventing other components to install..

Go to windows update in control panel, and check for failed updates. Give us the details. like error code,update name..

:)
 

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  • Manufacturer/Model
    Wipro
    Motherboard
    Intel dq35j0
    Memory
    8 Gb
    Graphics card(s)
    inter express chipset
    Sound Card
    Realtek
    Monitor(s) Displays
    Wipro
    Screen Resolution
    1024*768
    Hard Drives
    500 gb
    Mouse
    Dell
    Keyboard
    DELL
    Internet Speed
    100 mbps(office lan)
Well it appears the the installer uses {81a34a10-4256-436a-89d6-794b97ca407c} to do all it dirty work with the individual bits. After much looking I think I have found the one that is failing but not why. Below is the part of the logfile which shows the error. It looks like it has something to do with SP1 and thinking that I tried to reinstall SP1 but it just comes up and says it has already been installed and quits.

2009-08-07 15:51:14, Info CSI 00000687 Begin executing advanced installer phase 38 (0x00000026) index 559 (0x0000022f) (sequence 598)
Old component: (null)
New component: Microsoft-Windows-VistaServicePack-SysHiper-SP1, Version = 6.0.6002.18005, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral
Install mode: install
Installer ID: {81a34a10-4256-436a-89d6-794b97ca407c}
Installer name: [15]"Generic Command"
2009-08-07 15:51:14, Info CSI 00000688 Performing 1 operations; 1 are not lock/unlock and follow:
LockComponentPath (10): flags: 0 comp: {l:16 b:96606b4f1217ca01500500008805f405} pathid: {l:16 b:96606b4f1217ca01510500008805f405} path: [l:206{103}]"\SystemRoot\WinSxS\x86_microsoft-windows-syshiper_31bf3856ad364e35_6.0.6002.18005_none_77fb27ec5025e18b" pid: 588 starttime: 128940906023847766 (0x01ca171224918756)
2009-08-07 15:51:14, Info CSI 00000689 Calling generic command executable (sequence 47 (0x0000002f)): [115]"C:\Windows\WinSxS\x86_microsoft-windows-syshiper_31bf3856ad364e35_6.0.6002.18005_none_77fb27ec5025e18b\syshiper.exe"
CmdLine: [211]""C:\Windows\WinSxS\x86_microsoft-windows-syshiper_31bf3856ad364e35_6.0.6002.18005_none_77fb27ec5025e18b\syshiper.exe" /install:VistaSP1-KB936330~31bf3856ad364e35~x86~~6.0.0.18000 /hide /permanent /ignorenotexist"
2009-08-07 15:51:14, Info CSI 0000068a Performing 1 operations; 1 are not lock/unlock and follow:
LockComponentPath (10): flags: 0 comp: {l:16 b:96777c4f1217ca01520500008805f405} pathid: {l:16 b:96777c4f1217ca01530500008805f405} path: [l:234{117}]"\SystemRoot\WinSxS\x86_microsoft.windows.s..ation.badcomponents_31bf3856ad364e35_6.0.6001.18000_none_3891bf6bc31ec194" pid: 588 starttime: 128940906023847766 (0x01ca171224918756)
2009-08-07 15:51:14, Info CSI 0000068b Creating NT transaction (seq 1), objectname [6]"(null)"
2009-08-07 15:51:14, Info CSI 0000068c Created NT transaction (seq 1) result 0x00000000, handle @0x142c
2009-08-07 15:51:14, Info CSI 0000068d@2009/8/7:03:51:14.475 CSI perf trace:
CSIPERF:TXCOMMIT;2
2009-08-07 15:51:14, Error CSI 0000068e (F) Done with generic command 47 (0x0000002f); CreateProcess returned 0, CPAW returned S_OK
Process exit code 6801 (0x00001a91) resulted in success? FALSE
Process output: [l:287 [287]"SYSHIPER: Initialized with following command parameters: /install:VistaSP1-KB936330~31bf3856ad364e35~x86~~6.0.0.18000 /hide /permanent /ignorenotexist
SYSHIPER: Failed with error hr: 0x80071a91
SYSHIPER: Failed to open registry key for write
SYSHIPER: Failed to backup registry key
"][gle=0x80004005]
2009-08-07 15:51:14, Info CSI 0000068f Performing 1 operations; 1 are not lock/unlock and follow:
LockComponentPath (10): flags: 0 comp: {l:16 b:16e5894f1217ca01550500008805f405} pathid: {l:16 b:16e5894f1217ca01560500008805f405} path: [l:206{103}]"\SystemRoot\WinSxS\x86_microsoft-windows-syshiper_31bf3856ad364e35_6.0.6002.18005_none_77fb27ec5025e18b" pid: 588 starttime: 128940906023847766 (0x01ca171224918756)
2009-08-07 15:51:14, Info CSI 00000690 Calling generic command executable (sequence 48 (0x00000030)): [115]"C:\Windows\WinSxS\x86_microsoft-windows-syshiper_31bf3856ad364e35_6.0.6002.18005_none_77fb27ec5025e18b\syshiper.exe"
CmdLine: [211]""C:\Windows\WinSxS\x86_microsoft-windows-syshiper_31bf3856ad364e35_6.0.6002.18005_none_77fb27ec5025e18b\syshiper.exe" /install:VistaSP1-KB936330~31bf3856ad364e35~x86~~6.0.1.18000 /hide /permanent /ignorenotexist"
2009-08-07 15:51:14, Info CSI 00000691 Done with generic command 48 (0x00000030); CreateProcess returned 0, CPAW returned S_OK
Process exit code 0 resulted in success? TRUE
Process output: [l:358 [358]"SYSHIPER: Initialized with following command parameters: /install:VistaSP1-KB936330~31bf3856ad364e35~x86~~6.0.1.18000 /hide /permanent /ignorenotexist
SYSHIPER: Failed with error hr: 0x80070002
SYSHIPER: Failed to open registry key for read
SYSHIPER: CBS key does not exist and ignoring operation for VistaSP1-KB936330~31bf3856ad364e35~x86~~6.0.1.18000
"]
2009-08-07 15:51:14, Info CSI 00000692@2009/8/7:03:51:14.483 CSI Advanced installer perf trace:
CSIPERF:AIDONE;{81a34a10-4256-436a-89d6-794b97ca407c};Microsoft-Windows-VistaServicePack-SysHiper-SP1, Version = 6.0.6002.18005, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral;212539
2009-08-07 15:51:14, Error CSI 00000693 (F) Failed execution of queue item Installer: Generic Command ({81a34a10-4256-436a-89d6-794b97ca407c}) with HRESULT HRESULT_FROM_WIN32(14109). Failure will not be ignored: A rollback will be initiated after all the operations in the installer queue are completed; installer is reliable (2)[gle=0x80004005]
2009-08-07 15:51:21, Info CSI 00000694 End executing advanced installer (sequence 598)
Completion status: HRESULT_FROM_WIN32(ERROR_ADVANCED_INSTALLER_FAILED)
Click to expand...
 

My Computer

System One

  • Manufacturer/Model
    Homebuilt
    CPU
    Intel Q9550
    Motherboard
    Gigabyte GA-EP45T-EXTREME
    Memory
    2x2GB Cosair DDR3
    Graphics card(s)
    Gigabyte GV-N28-1GH-B GTX 280, 1024MB
    Sound Card
    Onboard
    Monitor(s) Displays
    HP LP2475w 24" LCD
    Screen Resolution
    1900x1200
    Hard Drives
    2 x 750GB Segate SATAII as a RAID0
    PSU
    Enermax Galaxy, 1000W, Active PFC
    Case
    Zalman Z-Machine GT1000
    Cooling
    Air
    Mouse
    Standard
    Keyboard
    Standard
    Internet Speed
    1MB
Yahoo:D Finally got it installed after the 10 attempt. Turned out to be a MS programming issue that makes you really wonder.

The clue was

SYSHIPER: Failed to open registry key for read
SYSHIPER: CBS key does not exist and ignoring operation for VistaSP1-KB936330~31bf3856ad364e35~x86~~6.0.1.18000
Click to expand...

Humm a missing registery key. Turned out that the key HKLM\Software\Microsoft\Windows\CurrentVersion\SysHiper did not exist at all on my machine. You would have thought MS would have been smart enough to check for this and create it if it was not there.
I simply created this key manually and fired SP2 up again and it went straight through no fuss. I wonder how many others are pulling their hair out over this one?
 

My Computer

System One

  • Manufacturer/Model
    Homebuilt
    CPU
    Intel Q9550
    Motherboard
    Gigabyte GA-EP45T-EXTREME
    Memory
    2x2GB Cosair DDR3
    Graphics card(s)
    Gigabyte GV-N28-1GH-B GTX 280, 1024MB
    Sound Card
    Onboard
    Monitor(s) Displays
    HP LP2475w 24" LCD
    Screen Resolution
    1900x1200
    Hard Drives
    2 x 750GB Segate SATAII as a RAID0
    PSU
    Enermax Galaxy, 1000W, Active PFC
    Case
    Zalman Z-Machine GT1000
    Cooling
    Air
    Mouse
    Standard
    Keyboard
    Standard
    Internet Speed
    1MB
veldthui said:
Yahoo:D Finally got it installed after the 10 attempt. Turned out to be a MS programming issue that makes you really wonder.

The clue was

SYSHIPER: Failed to open registry key for read
SYSHIPER: CBS key does not exist and ignoring operation for VistaSP1-KB936330~31bf3856ad364e35~x86~~6.0.1.18000
Click to expand...

Humm a missing registery key. Turned out that the key HKLM\Software\Microsoft\Windows\CurrentVersion\SysHiper did not exist at all on my machine. You would have thought MS would have been smart enough to check for this and create it if it was not there.
I simply created this key manually and fired SP2 up again and it went straight through no fuss. I wonder how many others are pulling their hair out over this one?
Click to expand...

excellent analyzing skill :).
 

My Computer

System One

  • Manufacturer/Model
    Wipro
    Motherboard
    Intel dq35j0
    Memory
    8 Gb
    Graphics card(s)
    inter express chipset
    Sound Card
    Realtek
    Monitor(s) Displays
    Wipro
    Screen Resolution
    1024*768
    Hard Drives
    500 gb
    Mouse
    Dell
    Keyboard
    DELL
    Internet Speed
    100 mbps(office lan)
hi! can somebody help an italian guy with the same problem? i tried to install sp2 on my vista home premium 32 (genuine...) after i installed some other updates (and rebooted my pc) on 06 sept 09, well it stuck on boot on "3 of 3, 0%" then this error come out 0x800f082f, i don't really need sp2, so if there is a way to remove it and some other updates...welcome! thanks for reading me!
 

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running this tools, cannot find the log...should i wait until the tool finish his work? 'cause it seems it'll never end:confused:

oh, almost forget, win update doesn't work...
 

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Giorgod said:
running this tools, cannot find the log...should i wait until the tool finish his work? 'cause it seems it'll never end:confused:
Click to expand...
It may take a long time.If you really can't find CheckSur.log instead you can attache CBS.log (also is located in C:\Windows\Logs\CBS folder) although is large and harder to diagnose.If CBS.log will be to big to attache (even if you pack it) upload it on RapidShare: 1-CLICK Web hosting - Easy Filehosting

oh, almost forget, win update doesn't work...
Click to expand...
What do you mean?Navigating Control Panel>>Windows update don't work?
 

My Computer

System One

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