Configuring windows updates

W

william gunkel

Preacher Man
Member
I received 4 updates today and all 4 installed however one update KB961371 showed error 800703F9. While configuring updates it would show Stage 1 of 3-0%complete. Then it would show updates not configured propertly. I tried this several time, same results. I did a system restore and then tried installing only the security update, same results. After this I reinstalled the other 3 update with no problem. This is the first time I have had a update not to install. I am using AVG Internet Security 8.5 version, however I don't think this is the problem as I have received over 130 windows updates inthe past. I do have windows set to install updates automatically every day. I have contacted MS with this information but have not received a answer. To tell the truth I trust the forum more. I look up some information and this update applies to 2008 windows server Itanium-based system. I have a HP Pavilion s3120n with AMD 64 live processor. Comments welcome.
 
Last edited:

My Computer

System One

  • Manufacturer/Model
    H P Pavilion s3120n
    CPU
    AMD Athlon 64X2 Dual Core Processor 4200+ 2.20GHz
    Motherboard
    M2Nc51-AR
    Memory
    Ram 2.0 GB
    Graphics card(s)
    NVIDIA GeForce 6150 LE Graphis
    Sound Card
    Realtex
    Monitor(s) Displays
    ViewSonic VX2035WM
    Screen Resolution
    1680X1050 pixels
    Hard Drives
    320GB 7200RPM Serial ATA
    PSU
    AC Bel Model#PC6012
    Cooling
    fan
    Mouse
    PS2
    Keyboard
    PS2
    Internet Speed
    10 down 1 up
    Other Info
    Computer has had the motherboard, power pak and tv tuner replaced. Using HP Deskjet F440 Printer, and IE9.
Flavius said:
Try install this hotfix manually http://www.microsoft.com/downloads/...c4-25c5-4821-8db9-91764888f893&displaylang=en
if you can't install it in normal mode try install it in safe mode
Click to expand...
Thank you, I have tried both ways and it will not. Got a error code that it could not be done in safe mode?? I have tried several things now from the advise of MS but nothing worked. It is just this one download I am having trouble with. I got a update for windows defender and it installed. Thanks again for the reply.
 

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  • Safe mode error.jpg
    Safe mode error.jpg
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My Computer

System One

  • Manufacturer/Model
    H P Pavilion s3120n
    CPU
    AMD Athlon 64X2 Dual Core Processor 4200+ 2.20GHz
    Motherboard
    M2Nc51-AR
    Memory
    Ram 2.0 GB
    Graphics card(s)
    NVIDIA GeForce 6150 LE Graphis
    Sound Card
    Realtex
    Monitor(s) Displays
    ViewSonic VX2035WM
    Screen Resolution
    1680X1050 pixels
    Hard Drives
    320GB 7200RPM Serial ATA
    PSU
    AC Bel Model#PC6012
    Cooling
    fan
    Mouse
    PS2
    Keyboard
    PS2
    Internet Speed
    10 down 1 up
    Other Info
    Computer has had the motherboard, power pak and tv tuner replaced. Using HP Deskjet F440 Printer, and IE9.
Good news It was the Windows modules installer. It was set on manual so I clicked on start and then went to updates and was I happy, the security update installed. I went back and changed the setting to automatic so it will start at boot time. If anyone has this problem click on start, then run and type in services,msc and locate it in the list of services.
 

Attachments

  • Windows Modules Installer.jpg
    Windows Modules Installer.jpg
    278.4 KB · Views: 260

My Computer

System One

  • Manufacturer/Model
    H P Pavilion s3120n
    CPU
    AMD Athlon 64X2 Dual Core Processor 4200+ 2.20GHz
    Motherboard
    M2Nc51-AR
    Memory
    Ram 2.0 GB
    Graphics card(s)
    NVIDIA GeForce 6150 LE Graphis
    Sound Card
    Realtex
    Monitor(s) Displays
    ViewSonic VX2035WM
    Screen Resolution
    1680X1050 pixels
    Hard Drives
    320GB 7200RPM Serial ATA
    PSU
    AC Bel Model#PC6012
    Cooling
    fan
    Mouse
    PS2
    Keyboard
    PS2
    Internet Speed
    10 down 1 up
    Other Info
    Computer has had the motherboard, power pak and tv tuner replaced. Using HP Deskjet F440 Printer, and IE9.
Here is some instruction from MS on checking out why your windows updates might not be installing.
Step 1: Verify the relevant Windows Update services
=======================================
1. Click "Start", click "Run", type "services.msc" (without quotation marks) in the open box and click "OK".
2. Double click the service "Background Intelligent Transfer Service".
3. Click on the "General" tab; make sure the "Startup Type" is "Automatic" or "Manual". Then please click the "Start" button under "Service Status" to start the service.

4. Please repeat the above steps with another service:

Automatic Updates

You can also temporarily stop these services, restart the computer, and then start these services again. If one of the two services is missing, please let me know.

Step 2: Rename the Windows Update Softwaredistribution folder
=================================================
One possible cause is that Windows Update's temporary folder contains corrupted files. This step will clean its "Download", which contains the Windows Update downloaded update installation files. After renaming this folder, all the files will be automatically recreated, except the Windows Update History data and downloaded updates' installation files. This will have no negative effect on your computer's performance.

1. Click "Start", "Run", type: "cmd" (without quotations) and press "Enter". In the command window, type "net stop WuAuServ" (without quotations) and press "Enter".
2. Click "Start", "Run", type: "%windir%" (without quotations) and press "Enter".
3. Double-click the SoftwareDistribution folder.
4. In the opened folder, rename the folder Download to Download.old.
5. Click "Start", "Run", type: "cmd" (without quotations) and press "Enter". In the command window, type "net start WuAuServ" (without quotations) and press "Enter".

Note: After resolving this Windows Update issue, please feel free to delete the Download.old folder.
Be sure to check out your problem and Solutions center. That's where I found out that the Windows Modules Installer was not working and after I started it the download worked fine.
 

My Computer

System One

  • Manufacturer/Model
    H P Pavilion s3120n
    CPU
    AMD Athlon 64X2 Dual Core Processor 4200+ 2.20GHz
    Motherboard
    M2Nc51-AR
    Memory
    Ram 2.0 GB
    Graphics card(s)
    NVIDIA GeForce 6150 LE Graphis
    Sound Card
    Realtex
    Monitor(s) Displays
    ViewSonic VX2035WM
    Screen Resolution
    1680X1050 pixels
    Hard Drives
    320GB 7200RPM Serial ATA
    PSU
    AC Bel Model#PC6012
    Cooling
    fan
    Mouse
    PS2
    Keyboard
    PS2
    Internet Speed
    10 down 1 up
    Other Info
    Computer has had the motherboard, power pak and tv tuner replaced. Using HP Deskjet F440 Printer, and IE9.
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