Witch-King-of-Angmar
Member
Hi everyone.
I just installed the Vista SP2 via Windows Update and now it is like my computer is in a sort of "loop-hole". I cannot check for new updates (see attachment "Update 1").
When I shutdown/restart my computer now, a "Configuring Updates" appears. When I turn the computer back on, "Installing Service Pack" appears. However, I checked my computer and the service pack DID install successfully.
Any ideas???
I checked "Windows Help & Support" and it said:
"If you receive Windows Update error 80070002 while checking for updates, you need to remove the temporary update files that Windows uses to identify updates for your computer. To remove the temporary files, stop the Windows Update service, delete the temporary update files, restart the Windows Update service, and then try to check for Windows updates again."
Following the steps it gave me did not fix the problem. These are the steps:
--------------
To stop the Windows Update service
You must be logged on as an administrator to perform these steps.
1.Click to open Administrative Tools.
2.Double-click Services. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
3.Right-click the Windows Update service, and then click Stop.
To delete temporary update files
1.Click to open Computer.
2.Double-click the local hard disk where Windows is installed, typically drive C.
3.Double-click the Windows folder, and then double-click the SoftwareDistribution folder.
4.Double-click the DataStore folder to open it, and then delete all files and folders in the folder. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
5.Click the Back button. In the SoftwareDistribution folder, double-click the Download folder to open it, and then delete all files in the folder. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
To restart the Windows Update service
You must be logged on as an administrator to perform these steps.
1.Click to open Administrative Tools.
2.Double-click Services. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
3.Right-click the Windows Update service, and then click Start.
To see which updates are installed on the computer
Deleting temporary update files will help solve the problem, but it will also delete the history in Windows Update. You can still see which updates are installed on your computer by going to Installed Updates.
·Click to open Installed Updates.
If the problem continues after you have followed the steps above, check for updates again using the following steps. When checking for updates again, if you are offered the option to download and run the System Update Readiness Tool, do it. The System Update Readiness Tool is only offered to computers that have a condition that the tool might be able to resolve.
1.
Click to open Windows Update.
2.In the left pane, click Check for updates.
To run the System Update Readiness Tool manually
If you are offered the System Update Readiness Tool, but you encounter a problem using Windows Update, you can manually download and run the tool. You'll need to know the version of Windows and system type you are using.
1.Click to open System. (If you know the Windows version and system type of your computer, skip this step.)
2.You'll see your edition of Windows in the Windows edition section of the System dialog box (for example, Windows Vista Ultimate). You'll see your version of Windows in the System type section (for example, 32-bit Operating System).
3.Choose one of the following:
[FONT="]o[/FONT]If you're using Windows Vista 32-bit version
[FONT="]o[/FONT]If you're using Windows Vista 64-bit version
[FONT="]o[/FONT]If you're using Windows Server 2008 32-bit version
[FONT="]o[/FONT]If you're using Windows Server 2008 64-bit version
4.After you download the System Update Readiness Tool, restart your computer and then check for updates again.
-------------------
I use Windows Vista Home Edition 32-bit version, and so I downloaded the "System Update Readiness Tool". It ran, but it "does not apply to my system" (see attachment "Stand").
I hope I provided all the information regarding the problem.
Help is very appreciated.
Thanks!
I just installed the Vista SP2 via Windows Update and now it is like my computer is in a sort of "loop-hole". I cannot check for new updates (see attachment "Update 1").
When I shutdown/restart my computer now, a "Configuring Updates" appears. When I turn the computer back on, "Installing Service Pack" appears. However, I checked my computer and the service pack DID install successfully.
Any ideas???
I checked "Windows Help & Support" and it said:
"If you receive Windows Update error 80070002 while checking for updates, you need to remove the temporary update files that Windows uses to identify updates for your computer. To remove the temporary files, stop the Windows Update service, delete the temporary update files, restart the Windows Update service, and then try to check for Windows updates again."
Following the steps it gave me did not fix the problem. These are the steps:
--------------
To stop the Windows Update service
You must be logged on as an administrator to perform these steps.
1.Click to open Administrative Tools.
2.Double-click Services. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
3.Right-click the Windows Update service, and then click Stop.
To delete temporary update files
1.Click to open Computer.
2.Double-click the local hard disk where Windows is installed, typically drive C.
3.Double-click the Windows folder, and then double-click the SoftwareDistribution folder.
4.Double-click the DataStore folder to open it, and then delete all files and folders in the folder. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
5.Click the Back button. In the SoftwareDistribution folder, double-click the Download folder to open it, and then delete all files in the folder. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
To restart the Windows Update service
You must be logged on as an administrator to perform these steps.
1.Click to open Administrative Tools.
2.Double-click Services. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
3.Right-click the Windows Update service, and then click Start.
To see which updates are installed on the computer
Deleting temporary update files will help solve the problem, but it will also delete the history in Windows Update. You can still see which updates are installed on your computer by going to Installed Updates.
·Click to open Installed Updates.
If the problem continues after you have followed the steps above, check for updates again using the following steps. When checking for updates again, if you are offered the option to download and run the System Update Readiness Tool, do it. The System Update Readiness Tool is only offered to computers that have a condition that the tool might be able to resolve.
1.
Click to open Windows Update. 2.In the left pane, click Check for updates.
To run the System Update Readiness Tool manually
If you are offered the System Update Readiness Tool, but you encounter a problem using Windows Update, you can manually download and run the tool. You'll need to know the version of Windows and system type you are using.
1.Click to open System. (If you know the Windows version and system type of your computer, skip this step.)
2.You'll see your edition of Windows in the Windows edition section of the System dialog box (for example, Windows Vista Ultimate). You'll see your version of Windows in the System type section (for example, 32-bit Operating System).
3.Choose one of the following:
[FONT="]o[/FONT]If you're using Windows Vista 32-bit version
[FONT="]o[/FONT]If you're using Windows Vista 64-bit version
[FONT="]o[/FONT]If you're using Windows Server 2008 32-bit version
[FONT="]o[/FONT]If you're using Windows Server 2008 64-bit version
4.After you download the System Update Readiness Tool, restart your computer and then check for updates again.
-------------------
I use Windows Vista Home Edition 32-bit version, and so I downloaded the "System Update Readiness Tool". It ran, but it "does not apply to my system" (see attachment "Stand").
I hope I provided all the information regarding the problem.
Help is very appreciated.
Thanks!
Attachments
My Computer
System One
-
- Manufacturer/Model
- Dell Inspiron 1720
- CPU
- Intel Core Duo Processor T8300
- Memory
- 3072MB Dual Channel
- Graphics card(s)
- NVIDIA GeForce 8600M GT
