Vista crashes after WinUpdate - BSOD with Stop:0x0000007B

N

nophster

New Member
I had - foolishly - let my PC update itself with regular updates so kindly provided by Microsoft. Last evening, I allowed another update to install and voila after restart, Vista now crashes without fail.

I get the following STOP error:

STOP: 0X0000007B (0X80599BB0, 0XC000034, 0X00000000, 0X00000000)

I have tried the following recovery steps as outlined in many forums:

1. Startup Repair tool - the actual process fails to repair anything but the details do mention that 'a patch is preventing startup'

2. System restore - I can see 3 different restore points, one for a canon camera driver installation and two for each Windows Update installations. Restoring to all 3 tried consecutively, all succeed but when Vista restarts I get the same error again.

3. BIOS update - I read somewhere that this STOP error is caused by the mismatch of SATA and ACHI drivers. I went into my BIOS and the settings seemed fine, the drive was in IDE emulation mode so it shouldn't be the cause. I still carried out a BIOS update but that has not solved the problem.

What other options do I have? Re-installing Vista is the very last thing I wanna do, because that would mean backing up so many folders (Ny Documents, Program Files, registry etc) and I really do not want to have to do that if there is even a remote chance the problem could get solved any other way.

Over to you guys.
 
Last edited:

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nophster said:
3. BIOS update - I read somewhere that this STOP error is caused by the mismatch of SATA and ACHI drivers. I went into my BIOS and the settings seemed fine, the drive was in IDE emulation mode so it shouldn't be the cause. I still carried out a BIOS update but that has not solved the problem.
Click to expand...

Hi nophster, Welcome to the forum.

Did you try selecting AHCI? to see if it makes a difference
 

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System One

  • Manufacturer/Model
    Self build
    CPU
    Phenom II x4 Black Edition 940-Arctic-Cooling Freezer Xtreme
    Motherboard
    Asus M3A32-MVP Deluxe
    Memory
    8 gig Samsung PC800 RAM
    Graphics card(s)
    NVidia 9600gt
    Sound Card
    AD1988b
    Monitor(s) Displays
    22" TFT-MONITOR WIDESCREEN mit VGA/DVI 17" Video7 TFT
    Screen Resolution
    1680 : 1050 1280 : 1024
    Hard Drives
    Drive #1 - SAMSUNG HD252HJ (250 GB) Drive #2 - Hitachi HDT721010SLA360 (1000 GB) Drive #3 - SAMSUNG HD250HJ (250 GB) Drive #4 - SAMSUNG HD103UJ (1000 GB) External eSATA
    PSU
    Thermaltake Toughpower Cable Management 750W
    Case
    Enermax Chakra
    Cooling
    2x 120mm Front and Back 1x 250mm Side
    Mouse
    Easy Line Laser Mouse
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    Standard
    Internet Speed
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    Other Info
    I have also used Fedora, Suse, Ubuntu Linux And all other Windows from 95 to date except ME
Thank you, yes I have tried that. I switched between 'AHCI' and 'IDE' while toggling between 'Legacy' and 'Native' but that didn't help either. My BIOS does detect my Seagate Barracuda 500 GB HDD on SATA Slot 0, if that helps.

None of the obvious solutions work, what could have been in the Windows Update? And if System Restore is 'successful' and the system still won't boot that just means there is something wrong in the startup before it loads into Vista, right?
 

My Computer

System One

Yes it would seem to indicate that something is wrong with Boot

Do you have SP1 installed?
Do you have an installation DVD?
 

My Computer

System One

  • Manufacturer/Model
    Self build
    CPU
    Phenom II x4 Black Edition 940-Arctic-Cooling Freezer Xtreme
    Motherboard
    Asus M3A32-MVP Deluxe
    Memory
    8 gig Samsung PC800 RAM
    Graphics card(s)
    NVidia 9600gt
    Sound Card
    AD1988b
    Monitor(s) Displays
    22" TFT-MONITOR WIDESCREEN mit VGA/DVI 17" Video7 TFT
    Screen Resolution
    1680 : 1050 1280 : 1024
    Hard Drives
    Drive #1 - SAMSUNG HD252HJ (250 GB) Drive #2 - Hitachi HDT721010SLA360 (1000 GB) Drive #3 - SAMSUNG HD250HJ (250 GB) Drive #4 - SAMSUNG HD103UJ (1000 GB) External eSATA
    PSU
    Thermaltake Toughpower Cable Management 750W
    Case
    Enermax Chakra
    Cooling
    2x 120mm Front and Back 1x 250mm Side
    Mouse
    Easy Line Laser Mouse
    Keyboard
    Standard
    Internet Speed
    16000
    Other Info
    I have also used Fedora, Suse, Ubuntu Linux And all other Windows from 95 to date except ME
nophster said:
Yes I am fairly sure I have SP 1 and yes I do have the installation dvd.
Click to expand...
Na what I was thinking wont work, can you start in safe mode?
 

My Computer

System One

  • Manufacturer/Model
    Self build
    CPU
    Phenom II x4 Black Edition 940-Arctic-Cooling Freezer Xtreme
    Motherboard
    Asus M3A32-MVP Deluxe
    Memory
    8 gig Samsung PC800 RAM
    Graphics card(s)
    NVidia 9600gt
    Sound Card
    AD1988b
    Monitor(s) Displays
    22" TFT-MONITOR WIDESCREEN mit VGA/DVI 17" Video7 TFT
    Screen Resolution
    1680 : 1050 1280 : 1024
    Hard Drives
    Drive #1 - SAMSUNG HD252HJ (250 GB) Drive #2 - Hitachi HDT721010SLA360 (1000 GB) Drive #3 - SAMSUNG HD250HJ (250 GB) Drive #4 - SAMSUNG HD103UJ (1000 GB) External eSATA
    PSU
    Thermaltake Toughpower Cable Management 750W
    Case
    Enermax Chakra
    Cooling
    2x 120mm Front and Back 1x 250mm Side
    Mouse
    Easy Line Laser Mouse
    Keyboard
    Standard
    Internet Speed
    16000
    Other Info
    I have also used Fedora, Suse, Ubuntu Linux And all other Windows from 95 to date except ME
That was the first thing I tried, doesn't work. None of the startup recovery options work. Well maybe they do 'work' but Vista crashes after 10 seconds into startup so we never find out.
 

My Computer

System One

nophster said:
That was the first thing I tried, doesn't work. None of the startup recovery options work. Well maybe they do 'work' but Vista crashes after 10 seconds into startup so we never find out.
Click to expand...

Try doing chkdsk C: /r /p from a command prompt
 

My Computer

System One

  • Manufacturer/Model
    Self build
    CPU
    Phenom II x4 Black Edition 940-Arctic-Cooling Freezer Xtreme
    Motherboard
    Asus M3A32-MVP Deluxe
    Memory
    8 gig Samsung PC800 RAM
    Graphics card(s)
    NVidia 9600gt
    Sound Card
    AD1988b
    Monitor(s) Displays
    22" TFT-MONITOR WIDESCREEN mit VGA/DVI 17" Video7 TFT
    Screen Resolution
    1680 : 1050 1280 : 1024
    Hard Drives
    Drive #1 - SAMSUNG HD252HJ (250 GB) Drive #2 - Hitachi HDT721010SLA360 (1000 GB) Drive #3 - SAMSUNG HD250HJ (250 GB) Drive #4 - SAMSUNG HD103UJ (1000 GB) External eSATA
    PSU
    Thermaltake Toughpower Cable Management 750W
    Case
    Enermax Chakra
    Cooling
    2x 120mm Front and Back 1x 250mm Side
    Mouse
    Easy Line Laser Mouse
    Keyboard
    Standard
    Internet Speed
    16000
    Other Info
    I have also used Fedora, Suse, Ubuntu Linux And all other Windows from 95 to date except ME
Are you sure you meant to write "/p"? Chkdsk returns an error of invalid parameter. Maybe you meant "/b"?

I have initiated chkdsk with just the /r parameter, will report back once completed.

Update:
chkdsk concluded successfully, no errors were found. Restarted, same issue.
Btw, while attempting to get to the command prompt through 'Safe mode with command prompt' I noticed that the last driver which was loaded was crcdisk.sys and then it crashed. Does that help?
 
Last edited:

My Computer

System One

nophster said:
Are you sure you meant to write "/p"? Chkdsk returns an error of invalid parameter. Maybe you meant "/b"?

I have initiated chkdsk with just the /r parameter, will report back once completed.

Update:
chkdsk concluded successfully, no errors were found. Restarted, same issue.
Btw, while attempting to get to the command prompt through 'Safe mode with command prompt' I noticed that the last driver which was loaded was and then it crashed. Does that help?
Click to expand...
Chkdsk /p was a mistake
crcdisk.sys would indicate that a driver is at fault the question is how do you want to disable it when you cant start in safe mode?

I think we are running out of options, you could try disconnecting everything that you do not need ie usb/printer remove all but one stick of RAM and then try to start.

If you do a new install, but do not partition or format in any way, accept any messages about an old instalation and wait until it is finished. You will find that it makes a folder called .windows old this will have all your old documents Program files etc in it. You can cut and paste these to the same folders in the new install. When you are finished with this old folder you just delete it. You will still have to install drivers and all the programs that you had b4.

Pooch
 

My Computer

System One

  • Manufacturer/Model
    Self build
    CPU
    Phenom II x4 Black Edition 940-Arctic-Cooling Freezer Xtreme
    Motherboard
    Asus M3A32-MVP Deluxe
    Memory
    8 gig Samsung PC800 RAM
    Graphics card(s)
    NVidia 9600gt
    Sound Card
    AD1988b
    Monitor(s) Displays
    22" TFT-MONITOR WIDESCREEN mit VGA/DVI 17" Video7 TFT
    Screen Resolution
    1680 : 1050 1280 : 1024
    Hard Drives
    Drive #1 - SAMSUNG HD252HJ (250 GB) Drive #2 - Hitachi HDT721010SLA360 (1000 GB) Drive #3 - SAMSUNG HD250HJ (250 GB) Drive #4 - SAMSUNG HD103UJ (1000 GB) External eSATA
    PSU
    Thermaltake Toughpower Cable Management 750W
    Case
    Enermax Chakra
    Cooling
    2x 120mm Front and Back 1x 250mm Side
    Mouse
    Easy Line Laser Mouse
    Keyboard
    Standard
    Internet Speed
    16000
    Other Info
    I have also used Fedora, Suse, Ubuntu Linux And all other Windows from 95 to date except ME
I have found SO many people suffering from the same problem on so many forums, but for some reason there is no exact solution given anywhere. I mean, there are so many options offered by helpful people like yourself but no one really says what, if anything at all, helped them resolve it. In most cases the 'victim' resorted to reformatting and reinstalling Vista, which is not the ideal solution but from my position, I can understand why.

I tried removing all the things you mentioned but no, it doesn't work. Reinstalling Vista would be such a pain!!!!! I have over 3 dozen programs installed! Reinstalling them ALL?!? Damn! Can't we sue Microsoft for causing undue anguish and frustration for something as innocent as an update.......that Microsoft recommended!?

Is there a way to reinstall Vista but keep the installed programs? Maybe install OVER the existing installation?
 

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Ok, on another forum someone reported that once he/she switched the BIOS setting to RAID, the BSoD went away! When he reverted to IDE (as in my case) the BSoD reappeared. I can't figure out how to get RAID as the only option I get is IDE. How do I add the RAID option to my BIOS? I have the Intel DG965RY motherboard, the BIOS is updated.
 

My Computer

System One

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