Hello, I came to this forum for help. Just recently vista released an update, and installed it's self. Well it took away my desktop background, and everything in my documents, and my pictures. Only thing left on my computer was the stuff I downloaded. Not to mention when I bring up firefox, all my history is gone, as well as my book marks. It does the same thing if I restart, or shutdown my laptop to. I tried running a virus scan, adware scan, spybot scan, that did nothing for me. So it has to be a windows issue. I was wondering is there some sort of patch I can download to fix this? I even tried to run a system recovery, it did nothing for me. So I am opened for suggestions. What should I do?
Update wiped?
- Thread starter Nathurus
- Start date
Hello Nathurus, and welcome to Vista Forums. 
If you know which Windows Update it was, then you can see if uninstalling it may help.
Hope this helps,
Shawn
If you know which Windows Update it was, then you can see if uninstalling it may help.
Hope this helps,
Shawn
My Computers
System One System Two
-
- Operating System
- Windows 10 Pro 64-bit
- Manufacturer/Model
- Custom
- CPU
- Intel i7-8700K 5 GHz
- Motherboard
- ASUS ROG Maximus XI Formula Z390
- Memory
- 64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz (F4-3600C18D-32GTZR)
- Graphics card(s)
- ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
- Sound Card
- Integrated Digital Audio (S/PDIF)
- Monitor(s) Displays
- 2 x Samsung Odyssey G7 27"
- Screen Resolution
- 2560x1440
- Hard Drives
- 1TB Samsung 990 PRO M.2, 4TB Samsung 990 PRO PRO M.2, 8TB WD MyCloudEX2Ultra NAS
- PSU
- Seasonic Prime Titanium 850W
- Case
- Thermaltake Core P3
- Cooling
- Corsair Hydro H115i
- Mouse
- Logitech MX Master 3
- Keyboard
- Logitech wireless K800
- Internet Speed
- 1 Gb/s Download and 35 Mb/s Upload
- Other Info
- Logitech Z625 speaker system, Logitech BRIO 4K Pro webcam, HP Color LaserJet Pro MFP M477fdn, APC SMART-UPS RT 1000 XL - SURT1000XLI, Galaxy S23 Plus phone
-
- Operating System
- Windows 10 Pro
- Manufacturer/Model
- HP Envy Y0F94AV
- CPU
- i7-7500U @ 2.70 GHz
- Memory
- 16 GB DDR4-2133
- Sound Card
- Conexant ISST Audio
- Monitor(s) Displays
- 17.3" UHD IPS touch
- Screen Resolution
- 3480 x 2160
- Hard Drives
- 512 GB M.2 SSD
You may not have lost your Firefox history, etc.
Start checking that with the information in this document:
Profile Manager - MozillaZine Knowledge Base
You may find that you have more than one FF profile, only one of which contains your now-missing information.
My Computer
Nicholas123
New Member
Hello, I have also had this same problem, it has happened twice now and both times System Restore has fixed it but once vista forces the update it will most likely happen again. I have noticed that after installing the update when it restarts it will not configure the updates which it usually does so that might be a problem but not sure. Any help will be nice, thanks.
Nicholas
Nicholas