Solved Office service pack 3 error 8024002d

A

alp

New Member
I have Windows Vista. My Windows Updates is trying to install "Office XP Service Pack 3".
However, whenever I try to install it, I am prompted for a CD of "Microsoft Works Suite 2002 disc 1".

However, my computer never came with such a CD. It came with one called "Microsoft Works 8.5". (Besides, Vista was not being used in 2002, so something is weird.)

Since I don't have the required CD, my installation always fails with error code 8024002D.

Can someone please help me with this?

Thanks
 
Last edited:

My Computer

System One

My Computer

System One

  • Manufacturer/Model
    Custom Built
    CPU
    Intel Core 2 Quad Q6600 2.4GHz
    Motherboard
    Intel D975XBX2
    Memory
    Corsair TWIN2X4096-PC8500 (2x2GHz)
    Graphics card(s)
    ATI Radeon HD 4890 (1GHz)
    Sound Card
    X-Fi Titanium - Fatality Pro Series
    Monitor(s) Displays
    hp w2207h (22" widescreen)
    Screen Resolution
    1680 x 1050
    Hard Drives
    One 750GB, 2x500GB Western Digital Caviar Black Hard Drives (32meg)
    PSU
    Antec Neo HE 550
    Case
    Antec P182
    Cooling
    Zalman CNPS9500 AT
    Mouse
    Logitech MX Revolution
    Keyboard
    Logitech Wireless Wave
    Internet Speed
    "High" Speed DSL? Is that like low speed FIOS?
    Other Info
    Q6600 B3 Revision OC to 3.0GHz
OK, download the SP3 from here - Download details: Office XP Service Pack 3 (SP3), scroll down and find "OfficeXpSp3-kb832671-fullfile-enu.exe" Once downloaded, click and follow instructions for installing the service pack. Be aware that the SP may "ask" for the XP Office disk, so have them readily available just in case.

Also, according to Windows Vista Compatibility Center, Office XP is compatible with Vista (32-bit)

Windows Vista Compatibility Microsoft Microsoft Office XP Professional

Good luck
 

My Computer

System One

  • Manufacturer/Model
    Custom Built
    CPU
    Intel Core 2 Quad Q6600 2.4GHz
    Motherboard
    Intel D975XBX2
    Memory
    Corsair TWIN2X4096-PC8500 (2x2GHz)
    Graphics card(s)
    ATI Radeon HD 4890 (1GHz)
    Sound Card
    X-Fi Titanium - Fatality Pro Series
    Monitor(s) Displays
    hp w2207h (22" widescreen)
    Screen Resolution
    1680 x 1050
    Hard Drives
    One 750GB, 2x500GB Western Digital Caviar Black Hard Drives (32meg)
    PSU
    Antec Neo HE 550
    Case
    Antec P182
    Cooling
    Zalman CNPS9500 AT
    Mouse
    Logitech MX Revolution
    Keyboard
    Logitech Wireless Wave
    Internet Speed
    "High" Speed DSL? Is that like low speed FIOS?
    Other Info
    Q6600 B3 Revision OC to 3.0GHz
If you have your Office XP (or works) key you can download it - make a DVD and then use your update.
 
Last edited:

My Computer

System One

  • Manufacturer/Model
    Acer Aspire 5920gmi notebook
    CPU
    Intel Core 2 Duo T7300 2.00GHz
    Memory
    4GB
    Graphics card(s)
    NVIDIA GeForce 8600M GS
    Sound Card
    Realtek
    Screen Resolution
    1280 x 800 x 4294967296 colors
    Internet Speed
    crawl
Works is a boiled down version of Office, that's why it is trying to install Office Service Pack 3. If you could find the CD that Works came on, that is all that is required, insert that.

Alternatively user the full version of the update as linked by a previous poster.

It's important to keep Office/Works up to date for security reasons.

Make sure that your Windows Updates come from "Microsoft Update" and you have it set to install updates for everything, not just Windows.

If the "Fullfile" update does the same thing, then I suggest you make a real effort to locate that CD.
 

My Computer

System One

  • Operating System
    Win 10 Pro x64 x 2
    Manufacturer/Model
    Alienware ALX x58
    CPU
    Intel® Core™ i7-975 Extreme O/C to 4.02 GHz, 8MB Cache
    Motherboard
    Asus® P6T Deluxe V2 X58 LGA1366
    Memory
    24GB Corsair Vengeance DDR3 SDRAM at 1600MHz - 6 x 4096MB
    Graphics card(s)
    1792 MB NVIDIA® GeForce® GTX 295 Dual Core
    Sound Card
    Onboard Soundmax® High-Definition 7.1 Performance Audio
    Monitor(s) Displays
    Samsung XL2370 HD LED backlit 23" W/S 2ms response time
    Screen Resolution
    1920 x 1080
    Hard Drives
    2 x 500gb SATA II 1 x 1TB SATA II 1 external eSATA LaCie 3TB (Non-RAID)
    PSU
    Alienware® 1200 Watt Multi-GPU
    Case
    Unique
    Cooling
    4 case fans @ CPU water cooling.
    Internet Speed
    1gb/s up and down
echrada said:
If you have your Office XP (or works) key you can download it - make a DVD and then use your update.
Click to expand...

Care to explain how this is done?
 

My Computer

System One

  • Manufacturer/Model
    Custom Built
    CPU
    Intel Core 2 Quad Q6600 2.4GHz
    Motherboard
    Intel D975XBX2
    Memory
    Corsair TWIN2X4096-PC8500 (2x2GHz)
    Graphics card(s)
    ATI Radeon HD 4890 (1GHz)
    Sound Card
    X-Fi Titanium - Fatality Pro Series
    Monitor(s) Displays
    hp w2207h (22" widescreen)
    Screen Resolution
    1680 x 1050
    Hard Drives
    One 750GB, 2x500GB Western Digital Caviar Black Hard Drives (32meg)
    PSU
    Antec Neo HE 550
    Case
    Antec P182
    Cooling
    Zalman CNPS9500 AT
    Mouse
    Logitech MX Revolution
    Keyboard
    Logitech Wireless Wave
    Internet Speed
    "High" Speed DSL? Is that like low speed FIOS?
    Other Info
    Q6600 B3 Revision OC to 3.0GHz
Last edited:

My Computer

System One

  • Manufacturer/Model
    Acer Aspire 5920gmi notebook
    CPU
    Intel Core 2 Duo T7300 2.00GHz
    Memory
    4GB
    Graphics card(s)
    NVIDIA GeForce 8600M GS
    Sound Card
    Realtek
    Screen Resolution
    1280 x 800 x 4294967296 colors
    Internet Speed
    crawl
I know how to find the PID, I want to know where you can download Office XP to make this DVD you're talking about?
 

My Computer

System One

  • Manufacturer/Model
    Custom Built
    CPU
    Intel Core 2 Quad Q6600 2.4GHz
    Motherboard
    Intel D975XBX2
    Memory
    Corsair TWIN2X4096-PC8500 (2x2GHz)
    Graphics card(s)
    ATI Radeon HD 4890 (1GHz)
    Sound Card
    X-Fi Titanium - Fatality Pro Series
    Monitor(s) Displays
    hp w2207h (22" widescreen)
    Screen Resolution
    1680 x 1050
    Hard Drives
    One 750GB, 2x500GB Western Digital Caviar Black Hard Drives (32meg)
    PSU
    Antec Neo HE 550
    Case
    Antec P182
    Cooling
    Zalman CNPS9500 AT
    Mouse
    Logitech MX Revolution
    Keyboard
    Logitech Wireless Wave
    Internet Speed
    "High" Speed DSL? Is that like low speed FIOS?
    Other Info
    Q6600 B3 Revision OC to 3.0GHz
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