KB937287 Update Failing, even after Manual Install

A

AuraofMana

New Member
Okay, I've heard about this horrible update and how it refuses to work, but I went around searching and found no one with the same problem as I did. So here is what happened:
1. I found it through updating, tried to update it, doesn't work (downloaded 9.5 mb, but failure on installation).
2. I manually downloaded from the Microsoft website, installed it, doesn't work (says install failed).
3. I closed everything, including anti-virus (Avast) and firewall. Installed it, doesn't work (same error message).
4. I reboot to try all the above steps again x2, doesn't work (still same error message).

If anyone has a solution to my dilemma, it would be greatly appreciated.
 

My Computer

System One

AuraofMana said:
Okay, I've heard about this horrible update and how it refuses to work, but I went around searching and found no one with the same problem as I did. So here is what happened:
1. I found it through updating, tried to update it, doesn't work (downloaded 9.5 mb, but failure on installation).
2. I manually downloaded from the Microsoft website, installed it, doesn't work (says install failed).
3. I closed everything, including anti-virus (Avast) and firewall. Installed it, doesn't work (same error message).
4. I reboot to try all the above steps again x2, doesn't work (still same error message).

If anyone has a solution to my dilemma, it would be greatly appreciated.
Click to expand...

When was this offered, I have mine set to automatically install updates and haven't had any failures and I've just looked through my update history and can't find this one listed.
What is the update for ?
 

My Computer

System One

  • Operating System
    Windows 10 Home
    Manufacturer/Model
    HP Envy x360 Convertible 15-bq0xx
    CPU
    AMD A9 Stoney Ridge Technology
    Motherboard
    HP 8312 (Socket FP4)
    Memory
    8.00GB Dual-Channel Unknown (?-0-0-0)
    Graphics card(s)
    Generic PnP Monitor (1920x1080@60Hz) 512MB ATI AMD Radeon R5
    Sound Card
    AMD High Definition Audio Device Realtek High Definition Aud
    Monitor(s) Displays
    Generic PnP Monitor on AMD Radeon R5 Graphics
    Screen Resolution
    1920 x 1080
    Hard Drives
    119GB SanDisk SD8SN8U-128G-1006 (SSD) 931GB Hitachi HGST HTS721010A9E630 (SATA
    Mouse
    Microsoft Optical Wheel Mouse
    Keyboard
    Standard PS/2 Keyboard
    Internet Speed
    62.86Mbps down 18.19Mbps up
    Other Info
    EPSON78D0CF (XP-332 335 Series) (Default Printer)

My Computer

System One

  • Manufacturer/Model
    HP Compaq Presario/SR5113WM
    CPU
    AMD Athlon 64 X2 3600+ 1.9Ghz
    Motherboard
    Asus M2N68-LA
    Memory
    PNY Optima Memory DDR2 2GB 2x1 kit
    Graphics card(s)
    PNY Nvidia 8400 GS 256MB
    Sound Card
    On board RealTek
    Monitor(s) Displays
    Acer X163W LCD
    Screen Resolution
    1366x768
    Hard Drives
    Western Digital 160 GB SATA 3G (3.0Gb/sec) 7200 rpm Western Digital 160 GB IDE
    PSU
    Dynex 400w
    Case
    Nothin Special
    Cooling
    Stock
    Mouse
    Wireless Logitech LX7
    Keyboard
    Standard 102 key with volume and sleep buttons
    Internet Speed
    Comcrap 10mb cable
    Other Info
    Insignia 2.1 speakers, wireless Xbox 360 controller w/plug n play charger, Belkin wireless G + mimo usb network adapter.
Hmm, turns out it won't install that either. It initializes fine, but then around 66% of the bar, it just halts for a bit, then tell me "some updates were not installed", which is just the whole update itself. Strange...
 

My Computer

System One

Oops! This is for 64 bit so wouldn't apply to me, bowing out ;)
 

My Computer

System One

  • Operating System
    Windows 10 Home
    Manufacturer/Model
    HP Envy x360 Convertible 15-bq0xx
    CPU
    AMD A9 Stoney Ridge Technology
    Motherboard
    HP 8312 (Socket FP4)
    Memory
    8.00GB Dual-Channel Unknown (?-0-0-0)
    Graphics card(s)
    Generic PnP Monitor (1920x1080@60Hz) 512MB ATI AMD Radeon R5
    Sound Card
    AMD High Definition Audio Device Realtek High Definition Aud
    Monitor(s) Displays
    Generic PnP Monitor on AMD Radeon R5 Graphics
    Screen Resolution
    1920 x 1080
    Hard Drives
    119GB SanDisk SD8SN8U-128G-1006 (SSD) 931GB Hitachi HGST HTS721010A9E630 (SATA
    Mouse
    Microsoft Optical Wheel Mouse
    Keyboard
    Standard PS/2 Keyboard
    Internet Speed
    62.86Mbps down 18.19Mbps up
    Other Info
    EPSON78D0CF (XP-332 335 Series) (Default Printer)

My Computer

System One

  • Manufacturer/Model
    HP Compaq Presario/SR5113WM
    CPU
    AMD Athlon 64 X2 3600+ 1.9Ghz
    Motherboard
    Asus M2N68-LA
    Memory
    PNY Optima Memory DDR2 2GB 2x1 kit
    Graphics card(s)
    PNY Nvidia 8400 GS 256MB
    Sound Card
    On board RealTek
    Monitor(s) Displays
    Acer X163W LCD
    Screen Resolution
    1366x768
    Hard Drives
    Western Digital 160 GB SATA 3G (3.0Gb/sec) 7200 rpm Western Digital 160 GB IDE
    PSU
    Dynex 400w
    Case
    Nothin Special
    Cooling
    Stock
    Mouse
    Wireless Logitech LX7
    Keyboard
    Standard 102 key with volume and sleep buttons
    Internet Speed
    Comcrap 10mb cable
    Other Info
    Insignia 2.1 speakers, wireless Xbox 360 controller w/plug n play charger, Belkin wireless G + mimo usb network adapter.
When trying to install one language (used the 64 bit one), it gave an internal error that was NOT covered by the usual troubleshooting.
0x80073715 was my error.
So I closed all applications, killed anti virus (avast) and firewall, run it, same thing.
 

My Computer

System One

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