simonageorgescu
New Member
I just got this new computer with Vista 64 bit on it and I run into a lot of problems. One of them is that I cannot install this update that I am prompted to install as being critical. It doesn't install no matter what. I tried going directly to the website but still it doesn't install. I usually got error code 652. I also got error code 643 one time but mostly 652. The full message reads:
Error opening installation log file. Verify that the specified log file location exists and is writable.
At one point, trying to download from the website, after logging in as Administrator, I got the message that another installation is in process. There was no other installation other than this one which I kept trying over and over. Can anybody point me in the right direction?
BTW, I was online with chat support with Hewlett Packard, my computer's manufacturer for quite a while on two separate days and they couldn't figure it out. They suggest appealing to Microsoft directly. What is going on here?
Error opening installation log file. Verify that the specified log file location exists and is writable.
At one point, trying to download from the website, after logging in as Administrator, I got the message that another installation is in process. There was no other installation other than this one which I kept trying over and over. Can anybody point me in the right direction?
BTW, I was online with chat support with Hewlett Packard, my computer's manufacturer for quite a while on two separate days and they couldn't figure it out. They suggest appealing to Microsoft directly. What is going on here?
My Computer
System One
-
- Manufacturer/Model
- HP Touch Smart All in One