After Vista SP1 - system restarts OK but nothing works for 20 minutes

H

Hayley nz

New Member
Not sure where to start but I have a Toshiba Laptop with 2GB RAM, Vista Home Premium 32bit and I loved it - I thought all those people who hated Vista must be 'change haters' but then my system automatically downloaded SP1.

Then my problems started. Restarting for me is a problem. The machine restarts OK but then nothing works for about 20 mins. The control panel starts but is blank and says 'not responding'. The internet won't work, although MS Office products will work. When it finally does start working, everything works fine.

I have started to hibernate at night instead of shutting down because the time to wait is just annoying.

I have phoned Microsoft, they reckon its a hardware problem although I have my doubts because it was fine until SP1 was installed. The Toshiba help desk said that I have to do a system recovery and then if its still not OK they will analyse the laptop but this will mean I will be without it for 2 weeks - unfortunately I can't afford to not have it for this long because I am self employed.

If anybody can help it would be much appreciated.
 

My Computer

System One

I've never really had a problem with SP1, mine installed perfectly, and just boosted my machines performance.
What I would do is Remove SP1 and Reinstall it. If this does not solve the problem then I would recommend you contact Microsoft using a contact form, and see if they can help. Otherwise, I'm afraid, your stuffed.
I hope I helped
Josh Brown
 

My Computer

System One

  • Manufacturer/Model
    ASUS X50RL
    CPU
    Intel Dual Core - 2.0 GHz
    Memory
    2GB
    Graphics card(s)
    ATI Radeon Express
    Monitor(s) Displays
    15.4" WXGA
    Screen Resolution
    1280x800
    Hard Drives
    C:\ - 74.45GB D:\ - 64.7GB
    Mouse
    Synaptics TouchPad
    Keyboard
    Laptop Keyboard
well, I wouldn't say Hayley nz is stuffed. :confused:

Just uninstall sp1 or revert back to a good restore point. Uncheck 'automatically download and install updates' and check the 'notify me when updates are available'. I find it's always best to know what updates you are installing and to have the option to choose. If your system runs fine without Sp1 then leave it at that. I found SP1 had issues with my system and I haven't installed it after a reformat/installation of vista - all is fine.

If you still have problems reinstall vista - it doesn't take long to do ( back up your personal files first )
 
Last edited:

My Computer

System One

  • Manufacturer/Model
    system1 (system2)
    CPU
    q9650 3ghz (i7 920)
    Motherboard
    Asus p5q deluxe (p6t deluxe)
    Memory
    16gb ddr2 (12gb ddr3)
    Graphics card(s)
    Nvidia 8800GTS 640mb (285gtx 1gb)
    Sound Card
    on board
    Monitor(s) Displays
    Eizo CG301w, Dell 2407
    Screen Resolution
    2560 x 1600 + 1920 x1200
    Hard Drives
    Raptor 74gb, Raptor 150gb, 500gb x2, 320gb, 750gb (raptor 150gb, 2x 500gb)
    PSU
    ocz 600w (ocz750w)
    Case
    coolermaster stacker (coolermaster 690)
    Cooling
    many fans
    Mouse
    intellimouse
    Keyboard
    apple slim aluminum jobbie
    Internet Speed
    2mb
    Other Info
    Wacom A3 tablet, Epson 3800
Damo, I did not say she was stuffed, I said if reverting SP1 doesn't work, shes stuffed. And yes, she could reinstall Vista, its a quick process.
Please do not repeat what I said,
Much Love
Josh
 

My Computer

System One

  • Manufacturer/Model
    ASUS X50RL
    CPU
    Intel Dual Core - 2.0 GHz
    Memory
    2GB
    Graphics card(s)
    ATI Radeon Express
    Monitor(s) Displays
    15.4" WXGA
    Screen Resolution
    1280x800
    Hard Drives
    C:\ - 74.45GB D:\ - 64.7GB
    Mouse
    Synaptics TouchPad
    Keyboard
    Laptop Keyboard
I was actually confirming what you said - RE:SP1 ( do you really think I was using the content of your post and playing it off as my own idea when you quite clearly posted before me, C'mon ) .......and as you did not mention reinstalling vista I figured it should be said too.


'I'm afraid, your stuffed.' would suggest there was no other options when in fact there are.
 

My Computer

System One

  • Manufacturer/Model
    system1 (system2)
    CPU
    q9650 3ghz (i7 920)
    Motherboard
    Asus p5q deluxe (p6t deluxe)
    Memory
    16gb ddr2 (12gb ddr3)
    Graphics card(s)
    Nvidia 8800GTS 640mb (285gtx 1gb)
    Sound Card
    on board
    Monitor(s) Displays
    Eizo CG301w, Dell 2407
    Screen Resolution
    2560 x 1600 + 1920 x1200
    Hard Drives
    Raptor 74gb, Raptor 150gb, 500gb x2, 320gb, 750gb (raptor 150gb, 2x 500gb)
    PSU
    ocz 600w (ocz750w)
    Case
    coolermaster stacker (coolermaster 690)
    Cooling
    many fans
    Mouse
    intellimouse
    Keyboard
    apple slim aluminum jobbie
    Internet Speed
    2mb
    Other Info
    Wacom A3 tablet, Epson 3800
Hi Hayley,

What is the model number of your laptop? There might be a update that you need to install from Toshiba before you install SP1.
 

My Computer

System One

  • Manufacturer/Model
    Dwarf Dwf/11/2012 r09/2013
    CPU
    Intel Core-i5-3570K 4-core @ 3.4GHz (Ivy Bridge) (OC 4.2GHz)
    Motherboard
    ASRock Z77 Extreme4-M
    Memory
    4 x 4GB DDR3-1600 Corsair Vengeance CMZ8GX3M2A1600C9B (16GB)
    Graphics card(s)
    MSI GeForce GTX770 Gaming OC 2GB
    Sound Card
    Realtek High Definition on board solution (ALC 898)
    Monitor(s) Displays
    ViewSonic VA1912w Widescreen
    Screen Resolution
    1440x900
    Hard Drives
    OCZ Agility 3 120GB SATA III x2 (RAID 0) Samsung HD501LJ 500GB SATA II x2 Hitachi HDS721010CLA332 1TB SATA II Iomega 1.5TB Ext USB 2.0 WD 2.0TB Ext USB 3.0
    PSU
    XFX Pro Series 850W Semi-Modular
    Case
    Gigabyte IF233
    Cooling
    1 x 120mm Front Inlet 1 x 120mm Rear Exhaust
    Mouse
    Microsoft Comfort Mouse 3000 for Business (USB)
    Keyboard
    Microsoft Comfort Curve Keyboard 3000 (USB)
    Internet Speed
    NetGear DG834Gv3 ADSL Modem/Router (Ethernet) ~4.0 Mb/s (O2)
    Other Info
    Optical Drive: HL-DT-ST BD-RE BH10LS30 SATA Bluray Lexmark S305 Printer/Scanner/Copier (USB) WEI Score: 8.1/8.1/8.5/8.5/8.25 Asus Eee PC 1011PX Netbook (Windows 7 x86 Starter)
uummm...why have I turned into Dolly Parton?
 

My Computer

System One

  • Manufacturer/Model
    system1 (system2)
    CPU
    q9650 3ghz (i7 920)
    Motherboard
    Asus p5q deluxe (p6t deluxe)
    Memory
    16gb ddr2 (12gb ddr3)
    Graphics card(s)
    Nvidia 8800GTS 640mb (285gtx 1gb)
    Sound Card
    on board
    Monitor(s) Displays
    Eizo CG301w, Dell 2407
    Screen Resolution
    2560 x 1600 + 1920 x1200
    Hard Drives
    Raptor 74gb, Raptor 150gb, 500gb x2, 320gb, 750gb (raptor 150gb, 2x 500gb)
    PSU
    ocz 600w (ocz750w)
    Case
    coolermaster stacker (coolermaster 690)
    Cooling
    many fans
    Mouse
    intellimouse
    Keyboard
    apple slim aluminum jobbie
    Internet Speed
    2mb
    Other Info
    Wacom A3 tablet, Epson 3800
I have a Toshiba Satelite A200 - unfortunately it came with Vista already on it so I can't just reload it, unless I can get it from somewhere else.

I will do a backup now - then uninstall SP1 and will let you all know how I get on.

Thanks for all the advice.

Hayley
 

My Computer

System One

The Toshiba should have come with a recovery disk that resets the laptop to factory setting, but, in some cases they skimp on that sort of thing. If they didn't provide you with a disk there might be a hidden partition that store an image file of your Hard drive and might , if you have the option, be able to use that.
 

My Computer

System One

  • Manufacturer/Model
    system1 (system2)
    CPU
    q9650 3ghz (i7 920)
    Motherboard
    Asus p5q deluxe (p6t deluxe)
    Memory
    16gb ddr2 (12gb ddr3)
    Graphics card(s)
    Nvidia 8800GTS 640mb (285gtx 1gb)
    Sound Card
    on board
    Monitor(s) Displays
    Eizo CG301w, Dell 2407
    Screen Resolution
    2560 x 1600 + 1920 x1200
    Hard Drives
    Raptor 74gb, Raptor 150gb, 500gb x2, 320gb, 750gb (raptor 150gb, 2x 500gb)
    PSU
    ocz 600w (ocz750w)
    Case
    coolermaster stacker (coolermaster 690)
    Cooling
    many fans
    Mouse
    intellimouse
    Keyboard
    apple slim aluminum jobbie
    Internet Speed
    2mb
    Other Info
    Wacom A3 tablet, Epson 3800

My Computers

System One System Two

  • Operating System
    Windows 11 Workstation
    Manufacturer/Model
    doofenshmirtz evil incorporated
    CPU
    Ryzen 9 5950X
    Motherboard
    Asus ROG Crosshair VIII Formula
    Memory
    Corsair Vengeance RGB PRO Black 64GB (4x16GB) 3600MHz AMD Ryzen Tuned DDR4
    Graphics card(s)
    ASUS AMD Radeon RX 6900 XT 16GB ROG Strix LC OC
    Sound Card
    Creative
    Monitor(s) Displays
    3 x27" Dell U2724D & 1 x 34" Dell U3415W
    Hard Drives
    Samsung 980 Pro 1TB M.2 2280 PCI-e 4.0 x4 NVMe Solid State Drive
    PSU
    1500W ThermalTake Toughpower
    Case
    ThermalTake Level 10 GT
    Cooling
    Enermax Liqtech 240
    Mouse
    Logitech Performance MX
    Keyboard
    Surface Ergonomic.
    Internet Speed
    350 Mb/s
    Other Info
    WinTV NovaTD HP CP1515n Color Laser Sony BD-5300S-0B Blu-ray Writer Microsoft LifeCam Cinema APC 750i Smart UPS
  • Operating System
    windows 10
    Manufacturer/Model
    Surface Pro 3
    CPU
    1.9GHz Intel Core i5-4300U (dual-core, 3MB cache, up to 2.9GHz with Turbo Boost)
    Memory
    4GB
    Monitor(s) Displays
    12" Multi Touch
    Screen Resolution
    2160 x 144
    Hard Drives
    128GB
    Mouse
    Logitech
    Keyboard
    yes
    Internet Speed
    350 Mb/s
Cheers Z
Not that I'm knocking it - I'm actually enjoying being a dolly for a while. :)
 

My Computer

System One

  • Manufacturer/Model
    system1 (system2)
    CPU
    q9650 3ghz (i7 920)
    Motherboard
    Asus p5q deluxe (p6t deluxe)
    Memory
    16gb ddr2 (12gb ddr3)
    Graphics card(s)
    Nvidia 8800GTS 640mb (285gtx 1gb)
    Sound Card
    on board
    Monitor(s) Displays
    Eizo CG301w, Dell 2407
    Screen Resolution
    2560 x 1600 + 1920 x1200
    Hard Drives
    Raptor 74gb, Raptor 150gb, 500gb x2, 320gb, 750gb (raptor 150gb, 2x 500gb)
    PSU
    ocz 600w (ocz750w)
    Case
    coolermaster stacker (coolermaster 690)
    Cooling
    many fans
    Mouse
    intellimouse
    Keyboard
    apple slim aluminum jobbie
    Internet Speed
    2mb
    Other Info
    Wacom A3 tablet, Epson 3800
Best to just to a clean install of Vista then install SP1 first thing.
 

My Computer

System One

  • CPU
    E6750
    Motherboard
    EVGA 780i
    Memory
    GSkill PC6400 @ 1000MHZ 4 4 4 12
    Graphics card(s)
    280-GTX
    Hard Drives
    2X250 GB WD
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