Monday morning surprise

D

drquantum

New Member
I came into the office this morning to find my computer (Toshiba Portege, M700) in a state that seemed to be hung up in the midst of a windows update reboot. So I waited for a while, and nothing happened. The last normal reboot seems to have taken place sometime prior to about 3am Central time Sunday morning, when a Windows update was done (so it seems from Event Viewer). After that time, there are a large number of DCOM errors - things like WSearch failing to start, etc.

A half hour later, tired of waiting, I decided to hard reset. Once I did that, the machine has yet to come up to a running state outside of safe mode.

Among the things (I didn't catalog each and every reboot, etc.) tried were reboots into normal mode with just about every non-essential piece of software disabled, uninstallation of Sophos antivirus and Adobe Acrobat Pro and other biggies, etc. Never did I get a "normal mode" reboot to work. I've also restored the system to several set points prior to the weekend, to no avail.

I will post some event viewer text when I have the chance tomorrow, but I'm totally dead in the water. I'm posting this note just in case this happened to anyone else this weekend or at their last Windows Update.

Also, if there's information that is helpful (I'm new to Vista) for me to post please let me know. Thanks.


------

Todd Pedlar
Asst. Prof. of Physics
Luther College
Decorah, IA 52101
 

My Computer

System One

You might try uninstalling the last Update that was installed and seeing if that will allow the machine to go back to its former state - and speaking of former states, since it was an update, there should have been a restore point made right before the installation began - so you could try restoring to that time as well.
 

My Computers

System One System Two

  • Operating System
    Windows 10 Pro X64 Insider Preview (Skip Ahead) latest build
    Manufacturer/Model
    The Beast Model V (homebrew)
    CPU
    Intel Core i7 965 EE @ 3.6 GHz
    Motherboard
    eVGA X58 Classified 3 (141-GT-E770-A1)
    Memory
    3 * Mushkin 998981 Redline Enhanced triple channel DDR3 4 GB CL7 DDR3 1600 MHz (PC3-12800)
    Graphics card(s)
    eVGA GeForce GTX 970 SSC ACX 2.0 (04G-P4-3979-KB)
    Sound Card
    Realtek HD Audio (onboard)
    Monitor(s) Displays
    2 * Lenovo LT2323pwA Widescreeen
    Screen Resolution
    2 * 1920 x 1080
    Hard Drives
    SanDisk Ultra SDSSDHII-960G-G25 960 GB SATA III SSD (System) Crucial MX100 CT256MX100SSD1 256GB SATA III SSD (User Tree) 2 * Seagate Barracuda 7200.12 ST31000528AS 1TB 7200 RPM SATA II Mech. HD Seagate ST1500DL001-9VT15L Barracuda 7200.12 1.5 TB S
    PSU
    Thermaltake Black Widow TX TR2 850W 80+ Bronze Semi-Mod ATX
    Case
    ThermalTake Level 10 GT (Black)
    Cooling
    Corsair H100 (CPU, dual 140 mm fans on radiator) + Air (2 *
    Mouse
    Logitech MX Master (shared)
    Keyboard
    Logitech G15 (gen 2)
    Internet Speed
    AT&T Lightspeed Gigabit duplex
  • Operating System
    Sabayon Linux (current, weekly updates, 5.1.x kernel)
    Manufacturer/Model
    Lenovo ThinkPad E545
    CPU
    AMD A6-5350M APU
    Motherboard
    Lenovo
    Memory
    8 GB
    Sound Card
    Conextant 20671 SmartAudio HD
    Monitor(s) Displays
    Lenovo 15" Matte
    Screen Resolution
    1680 * 1050
    Hard Drives
    INTEL Cherryvill 520 Series SSDSC2CW180A 180 GB SSD
    PSU
    Lenovo
    Case
    Lenovo
    Cooling
    Lenovo
    Mouse
    Logitech MX Master (shared) | Synaptics TouchPad
    Keyboard
    Lenovo
    Internet Speed
    AT&T LightSpeed Gigabit Duplex
I just found out what the update was. Service Pack 1, which was updated at 3am Sunday morning, and after which my machine never came up.

I found this out because I rebooted my machine just before leaving work yesterday - and then entering my password at the login screen - and then leaving.

What appears to have been happening after I enter my password is a black screen (that I took to be inactivity or 'looping') which was just a tremendously long login process. I hope that's not going to be the case always because I can't deal with an hours-long login every time I reboot. We'll see how it goes today but the machine seems great. Sad, though, that it's a Service Pack update that seems to have caused this. I *knew* I didn't want Vista.
 

My Computer

System One

Well, here we go again. Windows explorer crashed several times in the middle of what seemed to be an operational state. Forced to reboot, the computer resumed its ill state. This is extremely frustrating.

Thanks for the pointers to the other vista boot problems, but the symptoms described there are nothing like mine. The machine does not crash at any time - just seems to freeze up.
 

My Computer

System One

two words..reformat..reinstall

Works for me :p
 

My Computer

System One

  • Manufacturer/Model
    RJ's Toyz/HOTROD
    CPU
    Intel Core 2 Extreme Q9650 @ 3.8GHz
    Motherboard
    DFI LanParty UT P45-T2RS
    Memory
    G.SKILL 8GB (4 x 2GB)
    Graphics card(s)
    VisionTek Radeon HD 4870 X2 2GB w/AC Accelero XTREME cooler
    Sound Card
    Sound Blaster Audidy2 ZS w/ Fatal1ty I/O panel
    Monitor(s) Displays
    24" and 22" Acer LCDs
    Screen Resolution
    1920 x 1200 / 1680 x 1050
    Hard Drives
    2TB (2 X 1TB) SATA Seagate Barracudas
    PSU
    PC Power & Cooling 1200W
    Case
    Cooler Master HAF932
    Cooling
    VIGOR GAMING CLT-M2I 92mm TE CPU Cooler
    Mouse
    Logitech G9 @28grams
    Keyboard
    Logitech G15 Gamer
    Internet Speed
    very very very slow
    Other Info
    3DMARK06 = 23114

My Computer

System One

  • CPU
    Intel(R) Pentium(R) Dual CPU
    Motherboard
    Phoenix ROM BIOS PLUS Version 1.10 A11
    Memory
    2 Gb
    Graphics card(s)
    Intel Graphics Media Accelerat
    Monitor(s) Displays
    15.4" Wide Screen XGA+ display with TrueLife™
marrypoppins said:
Possibly try a system restore to the point when your computer was working. Because of the updates downloaded it might be one of those.
http://www.vistax64.com/tutorials/76905-system-restore-how.html

if that system restore did not work or has consequences you can undo it here:
http://www.vistax64.com/tutorials/76256-system-restore-undo.html

I hope this gets you on the right track, and helps.
Click to expand...

I did several restores yesterday, and none seemed to make any difference. But, upon coming in this morning I saw that the system, which worked for a couple hours until Windows Explorer crapped out (sending me into oblivion again) had just done a windows update.

So I tried just now doing a system restore to the point of that windows update. The computer came up, and let me enter my password. Now it's been switting on the "welcome" screen for about a half hour. I'm about to give up. This is REALLY painful (and I need this machine badly for teaching)
 

My Computer

System One

My Computer

System One

  • CPU
    Intel(R) Pentium(R) Dual CPU
    Motherboard
    Phoenix ROM BIOS PLUS Version 1.10 A11
    Memory
    2 Gb
    Graphics card(s)
    Intel Graphics Media Accelerat
    Monitor(s) Displays
    15.4" Wide Screen XGA+ display with TrueLife™
this is precisely why I have never let any version of windows do the Updates automatically. I prefer to run it manually every 2 weeks or so.
 

My Computer

System One

  • CPU
    E8400
    Motherboard
    Asus i680 SLI
    Memory
    Patriot DDR 2
    Graphics card(s)
    9800GTX
    Hard Drives
    Seagate 750GB, Seagate 300GB, WD 74GB (x2)

My Computer

System One

  • CPU
    Intel(R) Pentium(R) Dual CPU
    Motherboard
    Phoenix ROM BIOS PLUS Version 1.10 A11
    Memory
    2 Gb
    Graphics card(s)
    Intel Graphics Media Accelerat
    Monitor(s) Displays
    15.4" Wide Screen XGA+ display with TrueLife™
Very interesting this morning. The PC came up just fine, no problems. I was able FINALLY to get into Windows update - and several updates came in, including Office SP1, and some August 2008 Malicious Software Removal tool. Installed them, turned off automatic installation of updates, prayed and told the computer to restart.

It restarted, came up fine, and then lo and behold Windows Update tells me that I need to download and install VISTA SP1 again.

HUH?
 

My Computer

System One

My Computer

System One

  • CPU
    Intel(R) Pentium(R) Dual CPU
    Motherboard
    Phoenix ROM BIOS PLUS Version 1.10 A11
    Memory
    2 Gb
    Graphics card(s)
    Intel Graphics Media Accelerat
    Monitor(s) Displays
    15.4" Wide Screen XGA+ display with TrueLife™
Yeah I think that's right. Odd, though, I would have thought that SP1 would have come pre-installed on my machine (it was delivered in June) and also I guess I had the mistaken impression that SP1 for Office was new.

Anyway, with GREAT TREPIDATION, I now will install Vista SP1.
 

My Computer

System One

Good luck tell us how it goes!
 

My Computer

System One

  • CPU
    Intel(R) Pentium(R) Dual CPU
    Motherboard
    Phoenix ROM BIOS PLUS Version 1.10 A11
    Memory
    2 Gb
    Graphics card(s)
    Intel Graphics Media Accelerat
    Monitor(s) Displays
    15.4" Wide Screen XGA+ display with TrueLife™
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