Solved Vista AnimalWare (Rogue Virus?)

F

Fred44

Member
My wife has apparently accidentally downloaded a rogue program called Vista AnimalWare...It has taken over the securty center of her desktop and is being showed has our security program (antivirus)..we're actually running MSE. My desktop is perfectly normal. When you click on the security center icon, it shows MSE as the program. MSE also said that there was a rogue virus and a "Clean Computer" messsage came ...I clicked on clean Computer and MSE says it captured and removed athe rogue32 vtrojan....However, on my wife's desktop the AnimalWare program keeps trying to runa scan and sell us a program. AnimalWare does not show up as a program under "Programs and Features' so I can't uninstall it.. Any suggestions would be appreciated...fred
 

My Computer

System One

  • Manufacturer/Model
    HPs3700y Slimline
    CPU
    AMD Athlon64 X2 (B) 50000+ 2.6 GHz (65W)
    Motherboard
    Asus M2N61-AR
    Memory
    3 GB
    Graphics card(s)
    NVDIA GeForce 6150SE nForce 430 (Integrated on motherboard)
    Sound Card
    High Definition 6-channel audio ALC 888S chipset
    Monitor(s) Displays
    SAMSUNG SYNCMASTER 914V FLAT PANEL LCD
    Screen Resolution
    1280 X 1024
    Hard Drives
    320GB SATA 3G (3.0 Gb/sec)
    PSU
    160W
    Mouse
    Logitech Marble Mouse
    Keyboard
    HP
    Internet Speed
    Broadband Cable Connection (256 Kpbs?)
    Other Info
    Not sure what case or cooling means. Could not find in any documentation. The keyboard is the standard that comes with the HP Slimline.
Welcome
Every member here has expertise in many areas. Security is not mine.
I will leave this post as a message for one of our best. Just be patient you will get excellent help.
 

My Computer

System One

  • Manufacturer/Model
    Dell XPS420
    Memory
    6 gig
    Graphics card(s)
    ATI Radeon HD3650 256 MB
    Sound Card
    Intergrated 7.1 Channel Audio
    Monitor(s) Displays
    Dell SP2009W 20 inch Flat Panel w Webcam
    Hard Drives
    640 gb
    Cooling
    Fan
    Mouse
    Dell USB 4 button optical
    Keyboard
    Dell USB
    Other Info
    DSL provided by ATT

My Computer

System One

  • Manufacturer/Model
    Bruce ... somewhere in his 40's
    CPU
    Intel(R) Core(TM)2 Quad CPU
    Motherboard
    INTEL/D975XBX2
    Memory
    4 GB
    Graphics card(s)
    ATI Radeon HD 2600 Pro
    Monitor(s) Displays
    Samsung SyncMaster 914v
    Screen Resolution
    1280 x 1024
    Hard Drives
    2/500GB each ... ST3500630AS ATA Device. One is not connected
    PSU
    Rocketfish 700 W
    Case
    G.Skill Gigabyte Chassis
    Mouse
    Microsoft PS/2 Mouse
    Keyboard
    Standard PS/2 Keyboard
    Internet Speed
    DSL
    Other Info
    ATI HDMI Audio
Jacee said:
Please follow all of the instructions in this link Remove Vista Antimalware 2011 and Win 7 Antispyware 2011 name changing rogue (Uninstall Guide)

If the problem isn't resolved after doing all, then please register at the forum and ask for help here Virus, Trojan, Spyware, and Malware Removal Logs forum.
Click to expand...

My desktop is functioning perfectly. Is it possible, instead of using another computer, to download the needed files (I already have MBAM) then transferring them to my wife's desktop either as an e-mail attachment or using a program like box.net?
 

My Computer

System One

  • Manufacturer/Model
    HPs3700y Slimline
    CPU
    AMD Athlon64 X2 (B) 50000+ 2.6 GHz (65W)
    Motherboard
    Asus M2N61-AR
    Memory
    3 GB
    Graphics card(s)
    NVDIA GeForce 6150SE nForce 430 (Integrated on motherboard)
    Sound Card
    High Definition 6-channel audio ALC 888S chipset
    Monitor(s) Displays
    SAMSUNG SYNCMASTER 914V FLAT PANEL LCD
    Screen Resolution
    1280 X 1024
    Hard Drives
    320GB SATA 3G (3.0 Gb/sec)
    PSU
    160W
    Mouse
    Logitech Marble Mouse
    Keyboard
    HP
    Internet Speed
    Broadband Cable Connection (256 Kpbs?)
    Other Info
    Not sure what case or cooling means. Could not find in any documentation. The keyboard is the standard that comes with the HP Slimline.

My Computer

System One

  • Manufacturer/Model
    HPs3700y Slimline
    CPU
    AMD Athlon64 X2 (B) 50000+ 2.6 GHz (65W)
    Motherboard
    Asus M2N61-AR
    Memory
    3 GB
    Graphics card(s)
    NVDIA GeForce 6150SE nForce 430 (Integrated on motherboard)
    Sound Card
    High Definition 6-channel audio ALC 888S chipset
    Monitor(s) Displays
    SAMSUNG SYNCMASTER 914V FLAT PANEL LCD
    Screen Resolution
    1280 X 1024
    Hard Drives
    320GB SATA 3G (3.0 Gb/sec)
    PSU
    160W
    Mouse
    Logitech Marble Mouse
    Keyboard
    HP
    Internet Speed
    Broadband Cable Connection (256 Kpbs?)
    Other Info
    Not sure what case or cooling means. Could not find in any documentation. The keyboard is the standard that comes with the HP Slimline.
Fred44 said:
Antivirus Vista 2010.
Click to expand...
Hi,

This is just another name for the virus!

To ensure it's removal: -

Just to make sure that the Firewall & anti virus protection software of the computer is active & will trigger the rouge virus.

Just make sure the "Rouge one" you have is running & active. This will ensure it is detected & removed. So, in your case log in as your wife & follow the removal instructions etc.

OK?
 

My Computer

System One

  • Manufacturer/Model
    HP-Pavilion m9280.uk-a
    CPU
    2.30 gigahertz AMD Phenom 9600 Quad-Core
    Motherboard
    ASUSTek Computer INC. NARRA3 3.02
    Memory
    3582 Megabytes Usable Installed Memory (4 Gig)
    Graphics card(s)
    ASUS NVIDIA Geforce GTS450
    Sound Card
    Realtek High Definition 7.1 Audio (HP drivers)
    Monitor(s) Displays
    HP w2408 24.0" (Dual monitor)
    Screen Resolution
    1920 * 1200, 1920 * 1200
    Hard Drives
    3*500 Gigabytes Usable Hard Drive Capacity Plus 2x USB (160Gig each) external HDD BluRay & DVD Weiters HL-DT-ST BD-RE GGW-H20L SCSI CdRom (Bluray RW) Device AlViDrv BDDVDROM SCSI CdRom (Blueray) Device TSSTcorp CDDVDW TS-H653N SCSI CdRom
    Internet Speed
    40 Meg
Please follow the instructions in the link. They will guide you. You can download the 'tools' to a flash drive or CD (from your computer), then insert on wife's computer and proceed to 'clean' hers.
 

My Computer

System One

  • Manufacturer/Model
    Bruce ... somewhere in his 40's
    CPU
    Intel(R) Core(TM)2 Quad CPU
    Motherboard
    INTEL/D975XBX2
    Memory
    4 GB
    Graphics card(s)
    ATI Radeon HD 2600 Pro
    Monitor(s) Displays
    Samsung SyncMaster 914v
    Screen Resolution
    1280 x 1024
    Hard Drives
    2/500GB each ... ST3500630AS ATA Device. One is not connected
    PSU
    Rocketfish 700 W
    Case
    G.Skill Gigabyte Chassis
    Mouse
    Microsoft PS/2 Mouse
    Keyboard
    Standard PS/2 Keyboard
    Internet Speed
    DSL
    Other Info
    ATI HDMI Audio
Jacee said:
Please follow the instructions in the link. They will guide you. You can download the 'tools' to a flash drive or CD (from your computer), then insert on wife's computer and proceed to 'clean' hers.
Click to expand...


Already done....worked great...left rep. for you....Fred
 

My Computer

System One

  • Manufacturer/Model
    HPs3700y Slimline
    CPU
    AMD Athlon64 X2 (B) 50000+ 2.6 GHz (65W)
    Motherboard
    Asus M2N61-AR
    Memory
    3 GB
    Graphics card(s)
    NVDIA GeForce 6150SE nForce 430 (Integrated on motherboard)
    Sound Card
    High Definition 6-channel audio ALC 888S chipset
    Monitor(s) Displays
    SAMSUNG SYNCMASTER 914V FLAT PANEL LCD
    Screen Resolution
    1280 X 1024
    Hard Drives
    320GB SATA 3G (3.0 Gb/sec)
    PSU
    160W
    Mouse
    Logitech Marble Mouse
    Keyboard
    HP
    Internet Speed
    Broadband Cable Connection (256 Kpbs?)
    Other Info
    Not sure what case or cooling means. Could not find in any documentation. The keyboard is the standard that comes with the HP Slimline.
Thank you Fred :cool:
 

My Computer

System One

  • Manufacturer/Model
    Bruce ... somewhere in his 40's
    CPU
    Intel(R) Core(TM)2 Quad CPU
    Motherboard
    INTEL/D975XBX2
    Memory
    4 GB
    Graphics card(s)
    ATI Radeon HD 2600 Pro
    Monitor(s) Displays
    Samsung SyncMaster 914v
    Screen Resolution
    1280 x 1024
    Hard Drives
    2/500GB each ... ST3500630AS ATA Device. One is not connected
    PSU
    Rocketfish 700 W
    Case
    G.Skill Gigabyte Chassis
    Mouse
    Microsoft PS/2 Mouse
    Keyboard
    Standard PS/2 Keyboard
    Internet Speed
    DSL
    Other Info
    ATI HDMI Audio
Fred,

Thank you for the rep & glad you are sorted. :D
Paul H.
 

My Computer

System One

  • Manufacturer/Model
    HP-Pavilion m9280.uk-a
    CPU
    2.30 gigahertz AMD Phenom 9600 Quad-Core
    Motherboard
    ASUSTek Computer INC. NARRA3 3.02
    Memory
    3582 Megabytes Usable Installed Memory (4 Gig)
    Graphics card(s)
    ASUS NVIDIA Geforce GTS450
    Sound Card
    Realtek High Definition 7.1 Audio (HP drivers)
    Monitor(s) Displays
    HP w2408 24.0" (Dual monitor)
    Screen Resolution
    1920 * 1200, 1920 * 1200
    Hard Drives
    3*500 Gigabytes Usable Hard Drive Capacity Plus 2x USB (160Gig each) external HDD BluRay & DVD Weiters HL-DT-ST BD-RE GGW-H20L SCSI CdRom (Bluray RW) Device AlViDrv BDDVDROM SCSI CdRom (Blueray) Device TSSTcorp CDDVDW TS-H653N SCSI CdRom
    Internet Speed
    40 Meg
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