When I Startup Vista All of my programs say "(Program Name) has stopped working" HELP

S

samg25

New Member
Here is the situation:

Once I logon to my vista user account on my laptop all of my programs say "(program name) has stopped working". I will attach a pdf file of what I see! I can't use certain programs like paint and notepad and others. But I can use Internet Explorer.. PLEASE HELP!! I think this all began when I started to see the "reliability metrics analysis calculation" error a lot...I just started seeing that one alot more and now on top of that, I get the errors (like you see) in the link below


I get the following:

"Desktop windows manager has stopped working"
"msftstp.exe has stopped working"
"windows command processor has stopped working" (5 times)
"microsoft sync center has stopped working"

***PLEASE TAKE A LOOK AT THE .PDF FILES (ATTACHED) BELOW

PLEASE HELP FAST THANK YOU!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
 

Attachments

Last edited:

My Computer

System One

Re: When I Startup Vista All of my programs say "(Program Name) has stopped working"

See what happes if you run in startup mode? f8 on bootup.

You should try some malware scans while in safe mode too.
 

My Computer

System One

  • CPU
    Dual L5639 // i7 950 @ 4.0Ghz
    Motherboard
    Evga SR-2 // Gigabyte x58a-ud3r
    Memory
    12Gig Corsair XMS3 // 6Gig OCZ Gold
    Graphics card(s)
    gtx 560 ti // gtx 260-216
    Monitor(s) Displays
    Dual 22" // Headless
    Hard Drives
    OCZ aGILITY 3, 120Gig + Seagate 500Gig x 2
    PSU
    Silverstone da700 // Corsair 520hx
    Case
    Rosewill BlackHawk Ultra // Antec 900v1
    Cooling
    Twin CM Hyper 212+ // Noctua NH-u12
    Other Info
    Acer 8930 laptop with x9100...
Re: When I Startup Vista All of my programs say "(Program Name) has stopped working"

You might want to read this ... msftstp.exe

Warning! Backdoor Trojans

These are the most dangerous, and most widespread, type of Trojan.
Backdoor Trojans provide the author or ‘master’ of the Trojan with remote ‘administration’ of victim machines. Unlike legitimate remote administration utilities, they install, launch and run invisibly, without the consent or knowledge of the user. Once installed, backdoor Trojans can be instructed to send, receive, execute and delete files, harvest confidential data from the computer, log activity on the computer and more.
If your computer was used for online banking or has credit card information on it, all passwords should be changed immediately to include those used for email, eBay and forums.
You should consider them to be compromised.
They should be changed by using a different computer and not the infected one, if not an attacker may get the new passwords and transaction information.
Banking and credit card institutions should be notified of the possible security breech.
More info can be found below:
How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?
How to report ID theft, fraud, drive-by installs, hijacking and malware? Security - dslreports.com
When should I re-format? How should I reinstall?
When should I re-format? How should I reinstall? Security - dslreports.com
If you choose to format and reinstall see this link for instructions:
Windows: reformat and reinstall - Cyberwalker.com

Though the Trojans have been identified there is no way to be sure your computer can ever again be trusted. Many experts in the security community believe that once infected with this type of Trojan, the best course of action would be a reformat and reinstall of the OS.

Should you decide not to follow that advice, we will of course do our best to clean the computer of any infections that we can see but, as I already stated, we can in no way guarantee it to be trustworthy again.

If you decide to reformat, you should still download the protection on the newly formatted PC, or else you will have a high chance of reinfection.
 

My Computer

System One

  • Manufacturer/Model
    Bruce ... somewhere in his 40's
    CPU
    Intel(R) Core(TM)2 Quad CPU
    Motherboard
    INTEL/D975XBX2
    Memory
    4 GB
    Graphics card(s)
    ATI Radeon HD 2600 Pro
    Monitor(s) Displays
    Samsung SyncMaster 914v
    Screen Resolution
    1280 x 1024
    Hard Drives
    2/500GB each ... ST3500630AS ATA Device. One is not connected
    PSU
    Rocketfish 700 W
    Case
    G.Skill Gigabyte Chassis
    Mouse
    Microsoft PS/2 Mouse
    Keyboard
    Standard PS/2 Keyboard
    Internet Speed
    DSL
    Other Info
    ATI HDMI Audio
Re: When I Startup Vista All of my programs say "(Program Name) has stopped working"

There is no problem...i can reformat, but what is the best (mainly free) windows vista psecurity program to get? I tried many and they are all suspicous to me..i don;t know of one that can do the best job.
 

My Computer

System One

Re: When I Startup Vista All of my programs say "(Program Name) has stopped working"

10 people will give you 10 different answers. I recommend Microsoft Security Essentials as the primary AV/AM/AS software for use in real time and for periodic scheduled updates and scans: http://www.microsoft.com/security_essentials/. Then I suggest every 2 weeks or so you update and scan with Malwarebytes http://www.malwarebytes.org/mbam.php. Together, they will do a very good job of keeping your system clean - but the most important part is you.

Avoid websites where malware is likely to exist and infect you (like P2P sites and porn sites and other such places). Be careful about what you download and know where you're getting it, be careful about clicking on links you don't recognize or anything that seems suspicious or too good to be true, be careful with attachments to e-mails and links in e-mails (especially from people you don't know or where the link name and the URL that shows up are different) - in essence, use common sense.

No, neither of the above are perfect and they won't protect you from everything and some malware may get through - but this combination has worked well for me and it is free (as you requested) and both are very good programs and they should do as good a job as any others out there (including those people pay for).

I hope this helps.

Good luck!
 

My Computer

System One

  • Manufacturer/Model
    Dell Inc. MP061 Inspiron E1705
    CPU
    2.00 gigahertz Intel Core 2 Duo 64 kilobyte primary memory
    Motherboard
    Board: Dell Inc. 0YD479 Bus Clock: 166 megahertz
    Memory
    2046 Megabytes Usable Installed Memory
    Graphics card(s)
    ATI Mobility Radeon X1400 (Microsoft Corporation - WDDM) [Di
    Sound Card
    SigmaTel High Definition Audio CODEC
    Monitor(s) Displays
    Generic PnP Monitor (17.2"vis)
    Screen Resolution
    1920 x 1200 pixels
    Hard Drives
    Hitachi HTS541616J9SA00 [Hard drive] (160.04 GB) -- drive 0, s/n SB2411SJGLLRMB, rev SB4OC74P, SMART Status: Healthy
    Case
    Chassis Serial Number: 5YK95C1
    Mouse
    Logitech HID-compliant Cordless Mouse
    Keyboard
    Standard PS/2 Keyboard
    Internet Speed
    1958 Kbps download ; 754.8 Kbps upload
    Other Info
    Optiarc DVD+-RW AD-5540A ATA Device [CD-ROM drive] Dell AIO Printer A940 Conexant HDA D110 MDC V.92 Modem 6TO4 Adapter Broadcom 440x 10/100 Integrated Controller Broadcom 802.11n Network Adapter Microsoft ISATAP Adapter Teredo Tunneling Pseudo-Interface Router Linksys / WRT54G -01
Re: When I Startup Vista All of my programs say "(Program Name) has stopped working"

THANK YOU SO MUCH LORIEN,

NOW WITH HELP WITH THE REFORMATTING OF MY LAPTOP. i HAVE A DVD THAT CAME WITH VISTA TITLED "REINSTALLATION DVD WINDOWS VISTA HOME BASIC 32BIT SP1" SO IF I PUT THIS CD IN AND GO THROUGH THE STEP WILL IT ERASE EVERYTHING COMPLETELY AND MAKE MY COMPUTER BRAND NEW (LIKE WHEN I FIRST GOT IT) OR WILL THERE STILL BE SOME FILES LEFT OVER? PLEASE HELP IN THIS PROCESS. THANKS ALOT!
 

My Computer

System One

Re: When I Startup Vista All of my programs say "(Program Name) has stopped working"

It will erase everything. If you can't remove your own files, music, pictures documents etc, they will be lost.

Yes, it'll be just like when you got it. Before you do this, you should make sure that you have ALL the disks that came with bit. Specifically the driver disks.

If you can't find them, another computer connected to the internet, you can get the drivers from the aker, and use a usb stick.
 

My Computer

System One

  • CPU
    Dual L5639 // i7 950 @ 4.0Ghz
    Motherboard
    Evga SR-2 // Gigabyte x58a-ud3r
    Memory
    12Gig Corsair XMS3 // 6Gig OCZ Gold
    Graphics card(s)
    gtx 560 ti // gtx 260-216
    Monitor(s) Displays
    Dual 22" // Headless
    Hard Drives
    OCZ aGILITY 3, 120Gig + Seagate 500Gig x 2
    PSU
    Silverstone da700 // Corsair 520hx
    Case
    Rosewill BlackHawk Ultra // Antec 900v1
    Cooling
    Twin CM Hyper 212+ // Noctua NH-u12
    Other Info
    Acer 8930 laptop with x9100...
Re: When I Startup Vista All of my programs say "(Program Name) has stopped working"

In almost all cases, this will return your system to its factory-original conditions and, in the process, format the drive. If it is different from most and it asks if you want to format the drive, answer yes and if given the option choose a full format over a quick format. If it is a reinstallation disk from the manufacturer, it most likely has the proper drivers already on that disk and may need no others (unless you changed any of the hardware since it was purchased) but some do provide them on a separate disk so check first. Still, it would be safer to have the drivers downloaded and available just in case (as once you start, you won't really be able to stop or undo what has been done).

You can use Knoppix http://www.knopper.net/knoppix/index-en.html with a good ISO copier like: http://isorecorder.alexfeinman.com/isorecorder.htm along with a blank CD (perhaps made on a different computer). This should give you enough access to the system (if you can't get in any other way) to backup your important data. If you can access normally or through safe mode, then you can backup that way. Take ONLY your data (like documents and pictures) and nothing else as you do not want to backup the virus and move it unintentionally and end up in the same boat again.

Once done, you can do a clean install (or call it a restore to factory original conditions) using the Recovery Disk. To do a clean install proceed as follows: http://www.winsupersite.com/showcase/winvista_install_03.asp (adapted as necessary by the procedures of your computer manufacturer). Then you will need to re-install all your programs, reset all your preferences, reconfigure your network and email settings, restore your backed up data, run Windows Update with possibly nearly 150 updates pending,...

I hope this helps.

Good luck!
 

My Computer

System One

  • Manufacturer/Model
    Dell Inc. MP061 Inspiron E1705
    CPU
    2.00 gigahertz Intel Core 2 Duo 64 kilobyte primary memory
    Motherboard
    Board: Dell Inc. 0YD479 Bus Clock: 166 megahertz
    Memory
    2046 Megabytes Usable Installed Memory
    Graphics card(s)
    ATI Mobility Radeon X1400 (Microsoft Corporation - WDDM) [Di
    Sound Card
    SigmaTel High Definition Audio CODEC
    Monitor(s) Displays
    Generic PnP Monitor (17.2"vis)
    Screen Resolution
    1920 x 1200 pixels
    Hard Drives
    Hitachi HTS541616J9SA00 [Hard drive] (160.04 GB) -- drive 0, s/n SB2411SJGLLRMB, rev SB4OC74P, SMART Status: Healthy
    Case
    Chassis Serial Number: 5YK95C1
    Mouse
    Logitech HID-compliant Cordless Mouse
    Keyboard
    Standard PS/2 Keyboard
    Internet Speed
    1958 Kbps download ; 754.8 Kbps upload
    Other Info
    Optiarc DVD+-RW AD-5540A ATA Device [CD-ROM drive] Dell AIO Printer A940 Conexant HDA D110 MDC V.92 Modem 6TO4 Adapter Broadcom 440x 10/100 Integrated Controller Broadcom 802.11n Network Adapter Microsoft ISATAP Adapter Teredo Tunneling Pseudo-Interface Router Linksys / WRT54G -01
Re: When I Startup Vista All of my programs say "(Program Name) has stopped working"

Thanks to everyone here my laptop is back and working great again!!!! I restored my comp with help for jacee's post and also lorien was very helpful with the suggestions of security softwares to get (for free!)... Thanks alot guys you are all awesome!
 

My Computer

System One

Re: When I Startup Vista All of my programs say "(Program Name) has stopped working"

Glad to hear you're back up and running. It was our pleasure to help you.

Don't forget to close out the thread by clicking the far right triangular icon at the top of your post and typing "solved" in the box and submitting it. The moderators will notice and put a green check next to the thread title. That way others seeking answers by searching the forums will know that this thread contains a solution to the issue identified in the title - and people seeking to help will not waste time checking out this thread since it has been resolved.

And welcome to Vista Forums! Now that you know where we are, bookmark the site and post anytime you have further questions or problems or if you just want to browse and learn (especially the Tutorial section offers some excellent advice on a wide variety of topics) or even if you want to try to help answer a question if you happen to see one where you know the answer and it hasn't already been posted. While it most likely won't be me the next time (though it might), there are many very skilled, experienced, knowledgeable, and friendly people here who, like me, volunteer their time to help others and one or maybe even several will respond to your post to assist you. While there are other forums on the web that do this sort of thing, you've now found what I think is the best (and I've posted in and/or checked out quite a few) so don't lose this link - you never know when it might come in handy again.

Good luck and best wishes.
 

My Computer

System One

  • Manufacturer/Model
    Dell Inc. MP061 Inspiron E1705
    CPU
    2.00 gigahertz Intel Core 2 Duo 64 kilobyte primary memory
    Motherboard
    Board: Dell Inc. 0YD479 Bus Clock: 166 megahertz
    Memory
    2046 Megabytes Usable Installed Memory
    Graphics card(s)
    ATI Mobility Radeon X1400 (Microsoft Corporation - WDDM) [Di
    Sound Card
    SigmaTel High Definition Audio CODEC
    Monitor(s) Displays
    Generic PnP Monitor (17.2"vis)
    Screen Resolution
    1920 x 1200 pixels
    Hard Drives
    Hitachi HTS541616J9SA00 [Hard drive] (160.04 GB) -- drive 0, s/n SB2411SJGLLRMB, rev SB4OC74P, SMART Status: Healthy
    Case
    Chassis Serial Number: 5YK95C1
    Mouse
    Logitech HID-compliant Cordless Mouse
    Keyboard
    Standard PS/2 Keyboard
    Internet Speed
    1958 Kbps download ; 754.8 Kbps upload
    Other Info
    Optiarc DVD+-RW AD-5540A ATA Device [CD-ROM drive] Dell AIO Printer A940 Conexant HDA D110 MDC V.92 Modem 6TO4 Adapter Broadcom 440x 10/100 Integrated Controller Broadcom 802.11n Network Adapter Microsoft ISATAP Adapter Teredo Tunneling Pseudo-Interface Router Linksys / WRT54G -01
Re: When I Startup Vista All of my programs say "(Program Name) has stopped working"

Thanks for posting back! Be safe :geek:
 

My Computer

System One

  • Manufacturer/Model
    Bruce ... somewhere in his 40's
    CPU
    Intel(R) Core(TM)2 Quad CPU
    Motherboard
    INTEL/D975XBX2
    Memory
    4 GB
    Graphics card(s)
    ATI Radeon HD 2600 Pro
    Monitor(s) Displays
    Samsung SyncMaster 914v
    Screen Resolution
    1280 x 1024
    Hard Drives
    2/500GB each ... ST3500630AS ATA Device. One is not connected
    PSU
    Rocketfish 700 W
    Case
    G.Skill Gigabyte Chassis
    Mouse
    Microsoft PS/2 Mouse
    Keyboard
    Standard PS/2 Keyboard
    Internet Speed
    DSL
    Other Info
    ATI HDMI Audio
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