My cumputer has a virus and crashed. Help please

R

roudystyle36

New Member
So I downloaded the file from this website and after I downloaded it my cumputer went to ****. Right now It dosent even show a background or icons nothing just a blank screen. So my question is how do I clear everything and start fresh??


Thank you, Kenneth
 

My Computer

System One

Hello roudystyle36,
Try booting in to safe mode and run Malwarebytes and CCleaner, links below.
Run Malwarebytes first, then CCleaner. (Backup registry when prompted).
You may have to repair your file system, but try this first.
Good luck and post your results.

Malwarebytes.org

Download CCleaner 2.22.968 - FileHippo.com
 

My Computer

System One

  • Manufacturer/Model
    Self Build
    CPU
    QX9650 (black box) [email protected]
    Motherboard
    Asus P5Q Premium
    Memory
    8GB-4x2GB Corsair Dominator DDR 2-1066
    Graphics card(s)
    2 x ASUS EAH 4870 X 2 (Quad)
    Sound Card
    Supreme FX 2
    Monitor(s) Displays
    Fujitsu Siemens 22inch flat screen
    Screen Resolution
    1680x1050
    Hard Drives
    150 Gig WD Raptor 300 Gig Maxtor 300 Gig Maxtor, (External)
    PSU
    CoolerMaster 1000
    Case
    CoolerMaster N-Vidia stacker 830
    Cooling
    Noctua NH-U12P x 1x120mm fan, 6x120mm case fans
    Mouse
    Logitech G5
    Keyboard
    Logitech G15
    Internet Speed
    20Mbps
    Other Info
    Audio FX Pro 5+1 gaming head set
Then it would probably be a good idea to run the SFC. Open up a cmd prompt in safe prompt and type

sfc /scannow

with the Vista DVD at hand. If malwarebytes picks anythng up, scan again and use SuperAntispyware to make sure everything is clean. Its located here:

www.superantispyware.com/

It might also be a good idea to run Sophos Anti-Rootkit too:

Sophos Anti-Rootkit - Free rootkit detection and removal
 

My Computer

System One

  • Manufacturer/Model
    Sony Vaio Z46GDU
    CPU
    [email protected] w/6MB L2 cache 1066MHz FSB
    Memory
    6GB DDR3 1066MHz SDRAM
    Graphics card(s)
    9300M GS 256MB + Intel Integrated 4500MHD
    Monitor(s) Displays
    13.1" WXGA True Colour Tough
    Screen Resolution
    1600x900
    Hard Drives
    320GB SATA 7200RPM
    Internet Speed
    1MB/s
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