Vista realtek Sound problems

Cheex

Cheex

Member
Specs: Vista Premium 32bit
Factory integrated audio is Realtek alc888s
Rear and front panel audio is available.

PC Model is HP A6410LA desktop
--------------------------------------------------
My problem:

I hear a weird fading (laserlike sound) when I plug in speakers or headphones. I can,t hear any normal sound.
The sound begins to come out upon the whole startup process.

It was working fine and one day i added a hardrive to the machine just to extract some data I needed. I removed the harddrive and booted up like normal, and sound was not working.

*When I open the master volume i can see the sound waves but cant hear them*

Ive already:
-Uninstalled drivers and reinstalled from realtek website
-Check in BIOS to make sure integrated audio was enabled
-I tried updating the drivers
-Also uninstalled and rebooted allowing the system to automatically detect and it installs properly, however I can SEE the wave sounds but cant hear it.
-Also already Re-imaged my machine to factory settings using the HP recovery utility and still same thing.
-I reseated the front panel audio cable , even left it unplugged to test the rear panel but rear panel makes the same weird laser fading sound.

Please help..its been about a month and Ive run out of Ideas.

cheex
 

My Computer

System One

Hello and welcome to the forum.

Lets see if this will help

Click Start...
Control panel...
Click classic View...
Click sounds...
Then make sure everything is turned on that you need and you might want to turn the start up sounds off and see if the noises go away..
 

My Computer

System One

  • Manufacturer/Model
    a6530f Desktop
    CPU
    HP-PAVILION
    Motherboard
    M2N68-LA (Narra3)
    Memory
    8 Gigs of Ram/DDR2 PC2-6400 MB/sec
    Graphics card(s)
    NVIDIA GeForce 6150SE nForce 430
    Sound Card
    Intergrated Realtex ALC888S Audio
    Monitor(s) Displays
    LG W40 series widescreen
    Screen Resolution
    1600 X 900
    Hard Drives
    1 640 GB Sata transfer rating: 3.0 Gb/sec speed: 7200 RPM
    PSU
    300W
    Case
    Mid-Size ATX
    Mouse
    Microsoft Wireless Mouse 5000
    Keyboard
    HP Multimedia Keyboard
    Other Info
    Processor: AMD Phenom X3 8450 Operating speed: Up to 2.1 GHz, Number of cores: 3, Socket: AM2+, Bus speed: 3600 MHz HT3 (clocked down to 2000 MHz) Modem: 56K WinModem/ Supermulti: 16X DVD(+/-)R/RW 12X Ram (+/-)R DL Lightscribe SATA Drive Menory Card Reader: 15-in-1 Multimedia Card Reader Media Drive
Thanks for the response:


I see the the sound properties and reads:

Realtek Digital Output
realtek highdefinition audio
Functioning

When I go to the properties for that device and test the sound...it goes through as if it plays the sound but cant hear anything.:cry:

cheex
-----------
 

My Computer

System One

Was it doing this before you did the factory restore, and how did you do the factory restore lets make sure that you did it correct. If it did it before you did the restore and does it after it might be the speakers them selves. I think on the back of your system the sound should be plugged into the green slot, Did the speakers ever work OK for you and when did you first notice the problem and do you remember what you were doing the first time this happened...
 

My Computer

System One

  • Manufacturer/Model
    a6530f Desktop
    CPU
    HP-PAVILION
    Motherboard
    M2N68-LA (Narra3)
    Memory
    8 Gigs of Ram/DDR2 PC2-6400 MB/sec
    Graphics card(s)
    NVIDIA GeForce 6150SE nForce 430
    Sound Card
    Intergrated Realtex ALC888S Audio
    Monitor(s) Displays
    LG W40 series widescreen
    Screen Resolution
    1600 X 900
    Hard Drives
    1 640 GB Sata transfer rating: 3.0 Gb/sec speed: 7200 RPM
    PSU
    300W
    Case
    Mid-Size ATX
    Mouse
    Microsoft Wireless Mouse 5000
    Keyboard
    HP Multimedia Keyboard
    Other Info
    Processor: AMD Phenom X3 8450 Operating speed: Up to 2.1 GHz, Number of cores: 3, Socket: AM2+, Bus speed: 3600 MHz HT3 (clocked down to 2000 MHz) Modem: 56K WinModem/ Supermulti: 16X DVD(+/-)R/RW 12X Ram (+/-)R DL Lightscribe SATA Drive Menory Card Reader: 15-in-1 Multimedia Card Reader Media Drive
Go in and turn the computer start up sounds off and see if it makes a difference
 

My Computer

System One

  • Manufacturer/Model
    a6530f Desktop
    CPU
    HP-PAVILION
    Motherboard
    M2N68-LA (Narra3)
    Memory
    8 Gigs of Ram/DDR2 PC2-6400 MB/sec
    Graphics card(s)
    NVIDIA GeForce 6150SE nForce 430
    Sound Card
    Intergrated Realtex ALC888S Audio
    Monitor(s) Displays
    LG W40 series widescreen
    Screen Resolution
    1600 X 900
    Hard Drives
    1 640 GB Sata transfer rating: 3.0 Gb/sec speed: 7200 RPM
    PSU
    300W
    Case
    Mid-Size ATX
    Mouse
    Microsoft Wireless Mouse 5000
    Keyboard
    HP Multimedia Keyboard
    Other Info
    Processor: AMD Phenom X3 8450 Operating speed: Up to 2.1 GHz, Number of cores: 3, Socket: AM2+, Bus speed: 3600 MHz HT3 (clocked down to 2000 MHz) Modem: 56K WinModem/ Supermulti: 16X DVD(+/-)R/RW 12X Ram (+/-)R DL Lightscribe SATA Drive Menory Card Reader: 15-in-1 Multimedia Card Reader Media Drive
Thanks for the response

It was working fine and one day i added a hardrive to the machine just to extract some data I needed. I removed the harddrive and booted up like normal, and sound was not working.

So yes it was working fine before the reimage. I used the Hp recovery utility to restore everything to factory settings.

Yes its plugged into the grren port. The way i use it is I use a headphone cable that goes out from my pc and into my home stereo. So all the pc sound comes out of my stereo speakers.

I also tried only using my monitor speakers which are integrated but cant hear anything either.

Where do i go to disable the startup sounds???

Thanks

cheex

All the info is in my initial post.
 

My Computer

System One

Last edited:

My Computer

System One

  • Manufacturer/Model
    Hewlett-Packard SR5019UK
    CPU
    AMD Athlon 64 processor 3800 + 2.40GHz
    Motherboard
    M2N68-LA (Narra)
    Memory
    2.50GB
    Graphics card(s)
    nVidia GeForce
    Sound Card
    Realtec ALC888 Audio
    Monitor(s) Displays
    17" LCD Monitor
    Hard Drives
    160 Gb Usable Hard Drive
    Other Info
    HP G56 Laptop Win 7 64bit. 4Gb Ram DDR2's. Hitachi 450Gb Hard Drive. Pentium(R) Duel-Core CPU.
Hello so it was working until you loaded a lot of files to the external hard drive, lets start there. Hook your external back into your usb port and see if your sound works and then let me know.
 

My Computer

System One

  • Manufacturer/Model
    a6530f Desktop
    CPU
    HP-PAVILION
    Motherboard
    M2N68-LA (Narra3)
    Memory
    8 Gigs of Ram/DDR2 PC2-6400 MB/sec
    Graphics card(s)
    NVIDIA GeForce 6150SE nForce 430
    Sound Card
    Intergrated Realtex ALC888S Audio
    Monitor(s) Displays
    LG W40 series widescreen
    Screen Resolution
    1600 X 900
    Hard Drives
    1 640 GB Sata transfer rating: 3.0 Gb/sec speed: 7200 RPM
    PSU
    300W
    Case
    Mid-Size ATX
    Mouse
    Microsoft Wireless Mouse 5000
    Keyboard
    HP Multimedia Keyboard
    Other Info
    Processor: AMD Phenom X3 8450 Operating speed: Up to 2.1 GHz, Number of cores: 3, Socket: AM2+, Bus speed: 3600 MHz HT3 (clocked down to 2000 MHz) Modem: 56K WinModem/ Supermulti: 16X DVD(+/-)R/RW 12X Ram (+/-)R DL Lightscribe SATA Drive Menory Card Reader: 15-in-1 Multimedia Card Reader Media Drive
@kesume : Thanks..I went ahead and tried the Microsoft Fix it 2 times...didnt work but definitely something I didnt try...thanks

@americancritic:

It was an internal drive, I needed to get 2 excel documents and that was it. Once I retrieved the 2 files, I shut the machine down and removed the second drive I added temporarily. Booted back up and sound not working. :(


Thanks


cheex
 

My Computer

System One

Hello

I am wondering do you know how to do a sfc scan if not I am giving you the info just in case. This is what you need to do.

1. Click Start...
2. In the search box type CMD.exe...
3. When the pop up come on go to the top and RIGHT Click the cmd.exe and run it as administrator...
4. When the command box appears type this sfc /scannow,,,notice there is a space between the sfc and the forward slash. Let the computer run and don't click your mouse it works better if you leave it alone.

When the scan is done if it comes back with any error's then run it 3 more times as it repairs more each time you do the sfc /scannow. This is pretty easy and here is the tutorial...

http://www.vistax64.com/tutorials/66978-system-files-sfc-command.html

Please keep us informed if this works or not, plus is there are any error's in the system that was not known then it will fix them...

Good Luck
 

My Computer

System One

  • Manufacturer/Model
    a6530f Desktop
    CPU
    HP-PAVILION
    Motherboard
    M2N68-LA (Narra3)
    Memory
    8 Gigs of Ram/DDR2 PC2-6400 MB/sec
    Graphics card(s)
    NVIDIA GeForce 6150SE nForce 430
    Sound Card
    Intergrated Realtex ALC888S Audio
    Monitor(s) Displays
    LG W40 series widescreen
    Screen Resolution
    1600 X 900
    Hard Drives
    1 640 GB Sata transfer rating: 3.0 Gb/sec speed: 7200 RPM
    PSU
    300W
    Case
    Mid-Size ATX
    Mouse
    Microsoft Wireless Mouse 5000
    Keyboard
    HP Multimedia Keyboard
    Other Info
    Processor: AMD Phenom X3 8450 Operating speed: Up to 2.1 GHz, Number of cores: 3, Socket: AM2+, Bus speed: 3600 MHz HT3 (clocked down to 2000 MHz) Modem: 56K WinModem/ Supermulti: 16X DVD(+/-)R/RW 12X Ram (+/-)R DL Lightscribe SATA Drive Menory Card Reader: 15-in-1 Multimedia Card Reader Media Drive
sounds to me that the "digital output" maybe selected instead of the "speakers", just a thought :-) also, have you tried a different jack just incase it's the jack at fault?

MrNeeds
 

My Computer

System One

  • Manufacturer/Model
    Custom Build
    CPU
    Intel Q6600 @ 2.8GHz
    Motherboard
    Evga NF78-CK-132-A 3-Way SLI
    Memory
    8Gb DDR2 Corsair Dominator @ 1066Mhz 5-5-5-15
    Graphics card(s)
    EVGA 560 GTX SC FTW 1GB
    Sound Card
    Realtek ALC888 7.1 Audio, Logitech G35 7.1 Surround Headset
    Monitor(s) Displays
    Dell S2409W 16:9, HDMi, DVI & VGA
    Screen Resolution
    1920 x 1080
    Hard Drives
    Samsung 7200rpm 250Gb SATA, Samsung 7200rpm 750Gb SATA, WD 7200rpm 1TB SCSI SATA.
    PSU
    Xigmatek 750W Quad sli quad core 80% eff
    Case
    Antec 900 Gaming Case
    Cooling
    Zalman CNPS9700-NT NVIDIA Tritium, Dominator RAM cooler
    Mouse
    Razor Lachesis Banshee V2 Blue, 4000DPI
    Keyboard
    Logitech generic keyboard
    Internet Speed
    16Mb Sky bb
    Other Info
    Wireless Gaming Receiver for Windows, Wireless Xbox 360 Pad, Wireless Xbox 360 Les Paul Guitar
Hey guys I did run the SFC scan as requested by americancritic. Thanks but no dice! =(


What else can i check i am totally dry of ideas and possibilites, ive checked the services, restarted the services and nothing. Again i can see the little wave thing playing as if its playing but cant hear anything.


cheex
 

My Computer

System One

Hello the sfc showed no errors or some that it could not fix.
 

My Computer

System One

  • Manufacturer/Model
    a6530f Desktop
    CPU
    HP-PAVILION
    Motherboard
    M2N68-LA (Narra3)
    Memory
    8 Gigs of Ram/DDR2 PC2-6400 MB/sec
    Graphics card(s)
    NVIDIA GeForce 6150SE nForce 430
    Sound Card
    Intergrated Realtex ALC888S Audio
    Monitor(s) Displays
    LG W40 series widescreen
    Screen Resolution
    1600 X 900
    Hard Drives
    1 640 GB Sata transfer rating: 3.0 Gb/sec speed: 7200 RPM
    PSU
    300W
    Case
    Mid-Size ATX
    Mouse
    Microsoft Wireless Mouse 5000
    Keyboard
    HP Multimedia Keyboard
    Other Info
    Processor: AMD Phenom X3 8450 Operating speed: Up to 2.1 GHz, Number of cores: 3, Socket: AM2+, Bus speed: 3600 MHz HT3 (clocked down to 2000 MHz) Modem: 56K WinModem/ Supermulti: 16X DVD(+/-)R/RW 12X Ram (+/-)R DL Lightscribe SATA Drive Menory Card Reader: 15-in-1 Multimedia Card Reader Media Drive
@Mr Needs:

yes Tried the rear panel ports and same thing. Right now I only have the MOnitor plugged in for sound. The integrated speakers in the monitor. The audio cable that goes from te monitor to PC, Instead of plugging t to my pc I plug it to my phone and sound comes out OK. Something is up inside the pc. Still not sure if its software or hardware.


cheex
 

My Computer

System One

Cheex said:
@Mr Needs:

yes Tried the rear panel ports and same thing. Right now I only have the MOnitor plugged in for sound. The integrated speakers in the monitor. The audio cable that goes from te monitor to PC, Instead of plugging t to my pc I plug it to my phone and sound comes out OK. Something is up inside the pc. Still not sure if its software or hardware.


cheex
Click to expand...
There's nothing wrong with your setup in regards to software, your hardware is at fault, have you enabled jack detection? I know it sounds silly but you can select what jack outputs which speakers (the lazer sounds are your mouse movements believe it or not, I used to get them on my creative fatal1ty), when you are on the Realtek HD Audio Manager, when you plug in a jack, it should come up with this dialog box:
headphone.jpg
If this box doesn't appear, just double click the jack on the right and it should show up the same box, make sure it's selected with the appropriate hardware, in my case its a set of headphones, yours might be front speakers. hope this sheds some light on the subject.

MrNeeds
 

My Computer

System One

  • Manufacturer/Model
    Custom Build
    CPU
    Intel Q6600 @ 2.8GHz
    Motherboard
    Evga NF78-CK-132-A 3-Way SLI
    Memory
    8Gb DDR2 Corsair Dominator @ 1066Mhz 5-5-5-15
    Graphics card(s)
    EVGA 560 GTX SC FTW 1GB
    Sound Card
    Realtek ALC888 7.1 Audio, Logitech G35 7.1 Surround Headset
    Monitor(s) Displays
    Dell S2409W 16:9, HDMi, DVI & VGA
    Screen Resolution
    1920 x 1080
    Hard Drives
    Samsung 7200rpm 250Gb SATA, Samsung 7200rpm 750Gb SATA, WD 7200rpm 1TB SCSI SATA.
    PSU
    Xigmatek 750W Quad sli quad core 80% eff
    Case
    Antec 900 Gaming Case
    Cooling
    Zalman CNPS9700-NT NVIDIA Tritium, Dominator RAM cooler
    Mouse
    Razor Lachesis Banshee V2 Blue, 4000DPI
    Keyboard
    Logitech generic keyboard
    Internet Speed
    16Mb Sky bb
    Other Info
    Wireless Gaming Receiver for Windows, Wireless Xbox 360 Pad, Wireless Xbox 360 Les Paul Guitar
@Mr.Needs. :

Thanks..I think that might be it. But for some reason I cant get that dialogue box to come up.

Im double clicking on the right where it says digital but nothing happens. Check out the screen shot. Let me know if theres another way to get that dialoguen box to come up.


thanks this might be it.



cheex
 

Attachments

  • screen.jpg
    screen.jpg
    146.5 KB · Views: 32

My Computer

System One

Cheex said:
@Mr.Needs. :

Thanks..I think that might be it. But for some reason I cant get that dialogue box to come up.

Im double clicking on the right where it says digital but nothing happens. Check out the screen shot. Let me know if theres another way to get that dialoguen box to come up.


thanks this might be it.



cheex
Click to expand...

There's no jack plugged in on that screenshot, maybe there is a fault with that jack after all, when it's plugged in, the jack won't be opaque like they are now, you won't be able to open the dialog up until there's a jack plugged in either. If you can get one of the jacks to register an input then just double click the jack that isn't opaque and it will bring up the dialog box, where it says front panel, it should be the green one if you plug it into that one. Hope this helps.

MrNeeds
 

My Computer

System One

  • Manufacturer/Model
    Custom Build
    CPU
    Intel Q6600 @ 2.8GHz
    Motherboard
    Evga NF78-CK-132-A 3-Way SLI
    Memory
    8Gb DDR2 Corsair Dominator @ 1066Mhz 5-5-5-15
    Graphics card(s)
    EVGA 560 GTX SC FTW 1GB
    Sound Card
    Realtek ALC888 7.1 Audio, Logitech G35 7.1 Surround Headset
    Monitor(s) Displays
    Dell S2409W 16:9, HDMi, DVI & VGA
    Screen Resolution
    1920 x 1080
    Hard Drives
    Samsung 7200rpm 250Gb SATA, Samsung 7200rpm 750Gb SATA, WD 7200rpm 1TB SCSI SATA.
    PSU
    Xigmatek 750W Quad sli quad core 80% eff
    Case
    Antec 900 Gaming Case
    Cooling
    Zalman CNPS9700-NT NVIDIA Tritium, Dominator RAM cooler
    Mouse
    Razor Lachesis Banshee V2 Blue, 4000DPI
    Keyboard
    Logitech generic keyboard
    Internet Speed
    16Mb Sky bb
    Other Info
    Wireless Gaming Receiver for Windows, Wireless Xbox 360 Pad, Wireless Xbox 360 Les Paul Guitar
So the digital is ok ? but it also has to have the green port activated? Would both ports be bad? the front green and rear green? It does recognize it when i plug something in the other ports it detects it. But doesnt do it on the green.

Heres what I have now:
 

Attachments

  • screen2.jpg
    screen2.jpg
    137.1 KB · Views: 78

My Computer

System One

Cheex said:
So the digital is ok ? but it also has to have the green port activated? Would both ports be bad? the front green and rear green? It does recognize it when i plug something in the other ports it detects it. But doesnt do it on the green.

Heres what I have now:
Click to expand...
You can use a different port if you wish, green is just a guide, they all support 2 channel stereo so if you can, plug it into a port that detects it then alter the jack in the dialog to front speakers out or headphones :-)

MrNeeds
 

My Computer

System One

  • Manufacturer/Model
    Custom Build
    CPU
    Intel Q6600 @ 2.8GHz
    Motherboard
    Evga NF78-CK-132-A 3-Way SLI
    Memory
    8Gb DDR2 Corsair Dominator @ 1066Mhz 5-5-5-15
    Graphics card(s)
    EVGA 560 GTX SC FTW 1GB
    Sound Card
    Realtek ALC888 7.1 Audio, Logitech G35 7.1 Surround Headset
    Monitor(s) Displays
    Dell S2409W 16:9, HDMi, DVI & VGA
    Screen Resolution
    1920 x 1080
    Hard Drives
    Samsung 7200rpm 250Gb SATA, Samsung 7200rpm 750Gb SATA, WD 7200rpm 1TB SCSI SATA.
    PSU
    Xigmatek 750W Quad sli quad core 80% eff
    Case
    Antec 900 Gaming Case
    Cooling
    Zalman CNPS9700-NT NVIDIA Tritium, Dominator RAM cooler
    Mouse
    Razor Lachesis Banshee V2 Blue, 4000DPI
    Keyboard
    Logitech generic keyboard
    Internet Speed
    16Mb Sky bb
    Other Info
    Wireless Gaming Receiver for Windows, Wireless Xbox 360 Pad, Wireless Xbox 360 Les Paul Guitar
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