No Sound ........Please guide

N

Navs

Member
Hi Everyone,

I just reformatted my laptop last night and I have installed all the updates including the Service Pack 2 for vista....But to my suprise i cant hear any sound .....I went to device manager and it shows that the sound card drivers are up to date are enabled.....please guide as to what is happening....
Any help will be much appreciated as I dont want to go through the pain of reformatting it all over again to factory settings...

Cheers:D
Navs
 

My Computer

System One

What is the Model of your Sound card?
 

My Computer

System One

  • Manufacturer/Model
    Custom Built
    CPU
    Intel Core i5 2400 @ 3.10GHz
    Motherboard
    Foxconn H67MP-S/-V/H67MP
    Memory
    8.0GB DDR3 @ 665MHz (2GBx4)
    Graphics card(s)
    AMD HD Radeon 6870
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    SMB1930NW (1440x900@60Hz)
    Screen Resolution
    1280x800
    Hard Drives
    977GB Seagate ST31000524AS ATA Device (SATA) + 250GB WD iSCSI attached Drive
    Case
    Novatech Night
    Mouse
    Dell HID-compliant mouse
    Keyboard
    Standard PS/2 Keyboard
Hi,

Thanx for a quick reply mate..... When I open device manager and go under the, "sound, video & game controller", I can read the following....

IDT High Defination Audio Codec
and
NVIDIA High Defination audio...

I hope it answers your question.

Cheers
Navs
 

My Computer

System One

Was there any Warning signs or Red X's By any of your Drivers in Device Manger?

Many Thanks,
Josh
 

My Computer

System One

  • Manufacturer/Model
    Custom Built
    CPU
    Intel Core i5 2400 @ 3.10GHz
    Motherboard
    Foxconn H67MP-S/-V/H67MP
    Memory
    8.0GB DDR3 @ 665MHz (2GBx4)
    Graphics card(s)
    AMD HD Radeon 6870
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    SMB1930NW (1440x900@60Hz)
    Screen Resolution
    1280x800
    Hard Drives
    977GB Seagate ST31000524AS ATA Device (SATA) + 250GB WD iSCSI attached Drive
    Case
    Novatech Night
    Mouse
    Dell HID-compliant mouse
    Keyboard
    Standard PS/2 Keyboard
Hi Josh,

No there are no error's flagged as red.....when i try to play an audio file using windows media player or I Tunes.......the application opens but hangs.....On windows media player it says that the file cannot be played....I am not sure whats happening.

Cheers
Navs
 

My Computer

System One

Could you upload a Picture of the Error you are getting for us by using the Snipping tool

Go to Start>Accessories>Snipping Tool

And then Drag over the Error Window and Upload it as an Attachment

Many Thanks,
Josh
 

My Computer

System One

  • Manufacturer/Model
    Custom Built
    CPU
    Intel Core i5 2400 @ 3.10GHz
    Motherboard
    Foxconn H67MP-S/-V/H67MP
    Memory
    8.0GB DDR3 @ 665MHz (2GBx4)
    Graphics card(s)
    AMD HD Radeon 6870
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    SMB1930NW (1440x900@60Hz)
    Screen Resolution
    1280x800
    Hard Drives
    977GB Seagate ST31000524AS ATA Device (SATA) + 250GB WD iSCSI attached Drive
    Case
    Novatech Night
    Mouse
    Dell HID-compliant mouse
    Keyboard
    Standard PS/2 Keyboard
Hi Josh,

I am attaching the pictures as desired. I get these when i try to play an audio file using Windows media player and it redirects me to webhelp. on the contrary I Tunes completely hangs.

Thanx
Navs
 

Attachments

  • Capture1.JPG
    Capture1.JPG
    111.4 KB · Views: 19
  • Capture2.JPG
    Capture2.JPG
    18.9 KB · Views: 14

My Computer

System One

Okay could you go to Device Manger and find your Sound Card After that right click it and click Properties

then Click on the Driver Tab and click Uninstall Driver

Then Restart your Computer and test your Sound

Hope This Helps,
Josh
 

My Computer

System One

  • Manufacturer/Model
    Custom Built
    CPU
    Intel Core i5 2400 @ 3.10GHz
    Motherboard
    Foxconn H67MP-S/-V/H67MP
    Memory
    8.0GB DDR3 @ 665MHz (2GBx4)
    Graphics card(s)
    AMD HD Radeon 6870
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    SMB1930NW (1440x900@60Hz)
    Screen Resolution
    1280x800
    Hard Drives
    977GB Seagate ST31000524AS ATA Device (SATA) + 250GB WD iSCSI attached Drive
    Case
    Novatech Night
    Mouse
    Dell HID-compliant mouse
    Keyboard
    Standard PS/2 Keyboard
Hi Josh,

No luck mate.........uninstalled the drivers and restarted the computer....once it restarts vista automatically installs the drivers again.....
After installation I restarted again but no luck.......

cheers
Navs
 

My Computer

System One

Has the Sound ever Worked ie before you installed all the Updates?
 

My Computer

System One

  • Manufacturer/Model
    Custom Built
    CPU
    Intel Core i5 2400 @ 3.10GHz
    Motherboard
    Foxconn H67MP-S/-V/H67MP
    Memory
    8.0GB DDR3 @ 665MHz (2GBx4)
    Graphics card(s)
    AMD HD Radeon 6870
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    SMB1930NW (1440x900@60Hz)
    Screen Resolution
    1280x800
    Hard Drives
    977GB Seagate ST31000524AS ATA Device (SATA) + 250GB WD iSCSI attached Drive
    Case
    Novatech Night
    Mouse
    Dell HID-compliant mouse
    Keyboard
    Standard PS/2 Keyboard
Hi Josh,

Yes mate, everything was fine before I installed service pack 2.....anyways my computer has crashed ....I am not sure why...I'll restore it back to factory settings but I might not install service pack2 ......Thanx for your help mate...

Cheers
Navs
 

My Computer

System One

You Say Crashed did you receive a Blue Screen?
 

My Computer

System One

  • Manufacturer/Model
    Custom Built
    CPU
    Intel Core i5 2400 @ 3.10GHz
    Motherboard
    Foxconn H67MP-S/-V/H67MP
    Memory
    8.0GB DDR3 @ 665MHz (2GBx4)
    Graphics card(s)
    AMD HD Radeon 6870
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    SMB1930NW (1440x900@60Hz)
    Screen Resolution
    1280x800
    Hard Drives
    977GB Seagate ST31000524AS ATA Device (SATA) + 250GB WD iSCSI attached Drive
    Case
    Novatech Night
    Mouse
    Dell HID-compliant mouse
    Keyboard
    Standard PS/2 Keyboard
Hi Josh,

Not a blue screen instead when I restarted it it said unable to match activation key for vista please contact HP.... Now it's all good.... I have restored it back to factory settings..... Just need ur advice whether should I try again installing service pack 2 or should I just ignore it.... I only needed it to install Internet explorer 9...

Cheers
Naveen
 

My Computer

System One

IE 9 Is in it's Beta Stages so I wouldn't use it unless your System is Perfect

I would Install the Updates in Small Steps at a time some Updates do not go well with each other when installed and Cause Problems Make sure you have Service pack 1 and have installed all the Updates before moving onto Service Pack 2

Hope This Helps,
Josh
 

My Computer

System One

  • Manufacturer/Model
    Custom Built
    CPU
    Intel Core i5 2400 @ 3.10GHz
    Motherboard
    Foxconn H67MP-S/-V/H67MP
    Memory
    8.0GB DDR3 @ 665MHz (2GBx4)
    Graphics card(s)
    AMD HD Radeon 6870
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    SMB1930NW (1440x900@60Hz)
    Screen Resolution
    1280x800
    Hard Drives
    977GB Seagate ST31000524AS ATA Device (SATA) + 250GB WD iSCSI attached Drive
    Case
    Novatech Night
    Mouse
    Dell HID-compliant mouse
    Keyboard
    Standard PS/2 Keyboard
Hi,

I had someting like this happen to me with a windows driver update!

The main difference to what you seem to be experiencing is my sound device was active in the bios but lost in the system (Not there in wndows) a HP system too.

I would suggest you vist the HP website & download the original drivers for your operating system & version of Windows.

I had to "force active" in the bios to get my system up & running again (After a fresh install. Oh well, hind sight is wounderful!)
 
Last edited:

My Computer

System One

  • Manufacturer/Model
    HP-Pavilion m9280.uk-a
    CPU
    2.30 gigahertz AMD Phenom 9600 Quad-Core
    Motherboard
    ASUSTek Computer INC. NARRA3 3.02
    Memory
    3582 Megabytes Usable Installed Memory (4 Gig)
    Graphics card(s)
    ASUS NVIDIA Geforce GTS450
    Sound Card
    Realtek High Definition 7.1 Audio (HP drivers)
    Monitor(s) Displays
    HP w2408 24.0" (Dual monitor)
    Screen Resolution
    1920 * 1200, 1920 * 1200
    Hard Drives
    3*500 Gigabytes Usable Hard Drive Capacity Plus 2x USB (160Gig each) external HDD BluRay & DVD Weiters HL-DT-ST BD-RE GGW-H20L SCSI CdRom (Bluray RW) Device AlViDrv BDDVDROM SCSI CdRom (Blueray) Device TSSTcorp CDDVDW TS-H653N SCSI CdRom
    Internet Speed
    40 Meg
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