audio output/input jacks are not working

L

litldrummerboy

New Member
the realtek high definition audio output (and input) is/are not working. i have no idea why. i have tried installing the realtek high definition codec from download.com and it has failed several times. the message "Install realtek hd audio driver failure error code: 0x00000103" comes up in the middle of the setup. please, i really need my audio output jack to work. should i uninstall the realtek high definition audio driver and then reinstall it? HELP!!!!
 

My Computer

System One

Hi litldrummerboy and welcome to Vista Forums :party:

We need some more information about your system as we need to ascertain that you do have a Realtek codec installed on your motherboard. If it is Realtek, then see here for the latest driver information: http://www.vistax64.com/sound-audio/64250-latest-realtek-hd-audio-driver-version.html Save the file to your computer and then run the install from there. Don't try to run it as you download it (especially with their download speeds).
 

My Computer

System One

  • Manufacturer/Model
    Dwarf Dwf/11/2012 r09/2013
    CPU
    Intel Core-i5-3570K 4-core @ 3.4GHz (Ivy Bridge) (OC 4.2GHz)
    Motherboard
    ASRock Z77 Extreme4-M
    Memory
    4 x 4GB DDR3-1600 Corsair Vengeance CMZ8GX3M2A1600C9B (16GB)
    Graphics card(s)
    MSI GeForce GTX770 Gaming OC 2GB
    Sound Card
    Realtek High Definition on board solution (ALC 898)
    Monitor(s) Displays
    ViewSonic VA1912w Widescreen
    Screen Resolution
    1440x900
    Hard Drives
    OCZ Agility 3 120GB SATA III x2 (RAID 0) Samsung HD501LJ 500GB SATA II x2 Hitachi HDS721010CLA332 1TB SATA II Iomega 1.5TB Ext USB 2.0 WD 2.0TB Ext USB 3.0
    PSU
    XFX Pro Series 850W Semi-Modular
    Case
    Gigabyte IF233
    Cooling
    1 x 120mm Front Inlet 1 x 120mm Rear Exhaust
    Mouse
    Microsoft Comfort Mouse 3000 for Business (USB)
    Keyboard
    Microsoft Comfort Curve Keyboard 3000 (USB)
    Internet Speed
    NetGear DG834Gv3 ADSL Modem/Router (Ethernet) ~4.0 Mb/s (O2)
    Other Info
    Optical Drive: HL-DT-ST BD-RE BH10LS30 SATA Bluray Lexmark S305 Printer/Scanner/Copier (USB) WEI Score: 8.1/8.1/8.5/8.5/8.25 Asus Eee PC 1011PX Netbook (Windows 7 x86 Starter)
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