Sound device not detected on vista 64 home premium

N

nicolas10

New Member
Hello,

I've just setup a new computer with vista but after installing, vista didn't detect any sound device.

I have an Asus Rampage II extreme board with the supreme fx audio module installed. HD sound is also activated in the BIOS.

What should I do?
 

My Computer

System One

Did you touch anything on your Bios prior to the Vista install or even afterwards? Perhaps you missed something and you disabled it?

What do you have on under your Device Manager/Audio options?

Have you installed the CD that came with your Motherboard yet? if not, do so or go over the Asus site and download the latest software for your mobo and install it.
 

My Computer

System One

  • Manufacturer/Model
    Custom Built
    CPU
    Intel Q9650 w/CM V8 Cooler...
    Motherboard
    EVGA 780i SLI FTW... Latest Bios & Drivers
    Memory
    Corsair Dominator 8GB (4 x 2GB) PC2-8500C5D
    Graphics card(s)
    EVGA GTX260
    Sound Card
    Realtek High Def Onboard
    Monitor(s) Displays
    Acer 22" LCD Widescreen
    Screen Resolution
    1680 x 1050
    Hard Drives
    WD Velociraptor 160GB Samsung Sata 750GB Maxtor External 160GB
    PSU
    PC Power & Cooling 750w Silencer
    Case
    Thermaltake Speedo Advance
    Cooling
    Air Cooled... See CPU
    Mouse
    Logitech G7
    Keyboard
    Logitech G15
    Internet Speed
    Comcast 6MB Broadband
    Other Info
    Linksys WRT54G router
I checked the bios and the onboard sound is enabled...

I have installed vista with the original CD... and I have installed all the drivers that came with the ASUS CD. Also, I downloaded the vista 64 drivers on the ASUS website... but when I try to install it I get an error message saying no device has been found.

Nic
 

My Computer

System One

nicolas10 said:
I checked the bios and the onboard sound is enabled...

I have installed vista with the original CD... and I have installed all the drivers that came with the ASUS CD. Also, I downloaded the vista 64 drivers on the ASUS website... but when I try to install it I get an error message saying no device has been found.

Nic
Click to expand...

Hi Nic,

Welcome to the forum.

What Graphic card are you using??

Pooch
 

My Computer

System One

  • Manufacturer/Model
    Self build
    CPU
    Phenom II x4 Black Edition 940-Arctic-Cooling Freezer Xtreme
    Motherboard
    Asus M3A32-MVP Deluxe
    Memory
    8 gig Samsung PC800 RAM
    Graphics card(s)
    NVidia 9600gt
    Sound Card
    AD1988b
    Monitor(s) Displays
    22" TFT-MONITOR WIDESCREEN mit VGA/DVI 17" Video7 TFT
    Screen Resolution
    1680 : 1050 1280 : 1024
    Hard Drives
    Drive #1 - SAMSUNG HD252HJ (250 GB) Drive #2 - Hitachi HDT721010SLA360 (1000 GB) Drive #3 - SAMSUNG HD250HJ (250 GB) Drive #4 - SAMSUNG HD103UJ (1000 GB) External eSATA
    PSU
    Thermaltake Toughpower Cable Management 750W
    Case
    Enermax Chakra
    Cooling
    2x 120mm Front and Back 1x 250mm Side
    Mouse
    Easy Line Laser Mouse
    Keyboard
    Standard
    Internet Speed
    16000
    Other Info
    I have also used Fedora, Suse, Ubuntu Linux And all other Windows from 95 to date except ME
Thanks for the welcome;

here's the system:

Asus rampage II extreme
core i7 i940
gainward GTX295
2x 150 mb velociraptors in raid 0
1 stick of OCZ memory (2gb)

Nic
 

My Computer

System One

nicolas10 said:
Thanks for the welcome;

here's the system:

Asus rampage II extreme
core i7 i940
gainward GTX295
2x 150 mb velociraptors in raid 0
1 stick of OCZ memory (2gb)

Nic
Click to expand...
Hi Nic,

Sorry about the delay, I am learning on this as I go :confused: Your problems are probably being caused by the Video Cards HDMI output.
Apparently you can choose between your mobos sound and nVidia HD Audio by going to Control Panel - Sound

What you can also do is to have a look or even ask here;
NVIDIA Forums

I hope this helps Pooch
 

My Computer

System One

  • Manufacturer/Model
    Self build
    CPU
    Phenom II x4 Black Edition 940-Arctic-Cooling Freezer Xtreme
    Motherboard
    Asus M3A32-MVP Deluxe
    Memory
    8 gig Samsung PC800 RAM
    Graphics card(s)
    NVidia 9600gt
    Sound Card
    AD1988b
    Monitor(s) Displays
    22" TFT-MONITOR WIDESCREEN mit VGA/DVI 17" Video7 TFT
    Screen Resolution
    1680 : 1050 1280 : 1024
    Hard Drives
    Drive #1 - SAMSUNG HD252HJ (250 GB) Drive #2 - Hitachi HDT721010SLA360 (1000 GB) Drive #3 - SAMSUNG HD250HJ (250 GB) Drive #4 - SAMSUNG HD103UJ (1000 GB) External eSATA
    PSU
    Thermaltake Toughpower Cable Management 750W
    Case
    Enermax Chakra
    Cooling
    2x 120mm Front and Back 1x 250mm Side
    Mouse
    Easy Line Laser Mouse
    Keyboard
    Standard
    Internet Speed
    16000
    Other Info
    I have also used Fedora, Suse, Ubuntu Linux And all other Windows from 95 to date except ME
Thanks for the input. I'll investigate that way. But shouldn't vista at least detect the onboard sound?

And does that mean I could use my vid card as a soundcard? :shock:

When I go to the control panel it doesn't find any audio device whatsoever.

Nic
 

My Computer

System One

nicolas10 said:
Thanks for the input. I'll investigate that way. But shouldn't vista at least detect the onboard sound?
Click to expand...
I think yes, It could be possible that your mobo sound is dead. You could try uninstalling the Video drivers then try to reinstall the sound drivers

nicolas10 said:
And does that mean I could use my vid card as a soundcard? :shock:
Click to expand...
As I understand it yes, connecting HDMI to a TV

nicolas10 said:
When I go to the control panel it doesn't find any audio device whatsoever.
Click to expand...

What do you have in Device manager?

The mobo is new you also have the RMA option at least get the dealer to check it

Pooch
 

My Computer

System One

  • Manufacturer/Model
    Self build
    CPU
    Phenom II x4 Black Edition 940-Arctic-Cooling Freezer Xtreme
    Motherboard
    Asus M3A32-MVP Deluxe
    Memory
    8 gig Samsung PC800 RAM
    Graphics card(s)
    NVidia 9600gt
    Sound Card
    AD1988b
    Monitor(s) Displays
    22" TFT-MONITOR WIDESCREEN mit VGA/DVI 17" Video7 TFT
    Screen Resolution
    1680 : 1050 1280 : 1024
    Hard Drives
    Drive #1 - SAMSUNG HD252HJ (250 GB) Drive #2 - Hitachi HDT721010SLA360 (1000 GB) Drive #3 - SAMSUNG HD250HJ (250 GB) Drive #4 - SAMSUNG HD103UJ (1000 GB) External eSATA
    PSU
    Thermaltake Toughpower Cable Management 750W
    Case
    Enermax Chakra
    Cooling
    2x 120mm Front and Back 1x 250mm Side
    Mouse
    Easy Line Laser Mouse
    Keyboard
    Standard
    Internet Speed
    16000
    Other Info
    I have also used Fedora, Suse, Ubuntu Linux And all other Windows from 95 to date except ME
I have no sound device at all in the device manager.

RMA means I won't have my MOBO for a month at least.

WTF I have to RMA the memory AND the mobo. Talk about bad luck!
 

My Computer

System One

nicolas10 said:
I have no sound device at all in the device manager.

RMA means I won't have my MOBO for a month at least.

WTF I have to RMA the memory AND the mobo. Talk about bad luck!
Click to expand...

I have just noticed something, Your sound is not onboard like I was thinking but plugged in to the mobo. Have you tried taking it out and re-seating it??

If you have to RMA as I suggested. Then it would probably be just the sound card not the Motherboard
 

My Computer

System One

  • Manufacturer/Model
    Self build
    CPU
    Phenom II x4 Black Edition 940-Arctic-Cooling Freezer Xtreme
    Motherboard
    Asus M3A32-MVP Deluxe
    Memory
    8 gig Samsung PC800 RAM
    Graphics card(s)
    NVidia 9600gt
    Sound Card
    AD1988b
    Monitor(s) Displays
    22" TFT-MONITOR WIDESCREEN mit VGA/DVI 17" Video7 TFT
    Screen Resolution
    1680 : 1050 1280 : 1024
    Hard Drives
    Drive #1 - SAMSUNG HD252HJ (250 GB) Drive #2 - Hitachi HDT721010SLA360 (1000 GB) Drive #3 - SAMSUNG HD250HJ (250 GB) Drive #4 - SAMSUNG HD103UJ (1000 GB) External eSATA
    PSU
    Thermaltake Toughpower Cable Management 750W
    Case
    Enermax Chakra
    Cooling
    2x 120mm Front and Back 1x 250mm Side
    Mouse
    Easy Line Laser Mouse
    Keyboard
    Standard
    Internet Speed
    16000
    Other Info
    I have also used Fedora, Suse, Ubuntu Linux And all other Windows from 95 to date except ME
Yeah that's the first thing that I've tried when I noticed sound wasn't there. I'll call the place I purchased it from and I hope
they won't ask me to send the whole box back.

I've installed my ole Audigy 2 ZS wich is working perfectly...

Thanks for the help I think it's indeed RMA time

Nic
 

My Computer

System One

nicolas10 said:
Yeah that's the first thing that I've tried when I noticed sound wasn't there. I'll call the place I purchased it from and I hope
they won't ask me to send the whole box back.

I've installed my ole Audigy 2 ZS wich is working perfectly...

Thanks for the help I think it's indeed RMA time

Nic
Click to expand...

I have got to ask this, Have you installed both the drivers??

By the way this is a really nice board :D
 

My Computer

System One

  • Manufacturer/Model
    Self build
    CPU
    Phenom II x4 Black Edition 940-Arctic-Cooling Freezer Xtreme
    Motherboard
    Asus M3A32-MVP Deluxe
    Memory
    8 gig Samsung PC800 RAM
    Graphics card(s)
    NVidia 9600gt
    Sound Card
    AD1988b
    Monitor(s) Displays
    22" TFT-MONITOR WIDESCREEN mit VGA/DVI 17" Video7 TFT
    Screen Resolution
    1680 : 1050 1280 : 1024
    Hard Drives
    Drive #1 - SAMSUNG HD252HJ (250 GB) Drive #2 - Hitachi HDT721010SLA360 (1000 GB) Drive #3 - SAMSUNG HD250HJ (250 GB) Drive #4 - SAMSUNG HD103UJ (1000 GB) External eSATA
    PSU
    Thermaltake Toughpower Cable Management 750W
    Case
    Enermax Chakra
    Cooling
    2x 120mm Front and Back 1x 250mm Side
    Mouse
    Easy Line Laser Mouse
    Keyboard
    Standard
    Internet Speed
    16000
    Other Info
    I have also used Fedora, Suse, Ubuntu Linux And all other Windows from 95 to date except ME
Whoops forgot the piccies :o
 

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My Computer

System One

  • Manufacturer/Model
    Self build
    CPU
    Phenom II x4 Black Edition 940-Arctic-Cooling Freezer Xtreme
    Motherboard
    Asus M3A32-MVP Deluxe
    Memory
    8 gig Samsung PC800 RAM
    Graphics card(s)
    NVidia 9600gt
    Sound Card
    AD1988b
    Monitor(s) Displays
    22" TFT-MONITOR WIDESCREEN mit VGA/DVI 17" Video7 TFT
    Screen Resolution
    1680 : 1050 1280 : 1024
    Hard Drives
    Drive #1 - SAMSUNG HD252HJ (250 GB) Drive #2 - Hitachi HDT721010SLA360 (1000 GB) Drive #3 - SAMSUNG HD250HJ (250 GB) Drive #4 - SAMSUNG HD103UJ (1000 GB) External eSATA
    PSU
    Thermaltake Toughpower Cable Management 750W
    Case
    Enermax Chakra
    Cooling
    2x 120mm Front and Back 1x 250mm Side
    Mouse
    Easy Line Laser Mouse
    Keyboard
    Standard
    Internet Speed
    16000
    Other Info
    I have also used Fedora, Suse, Ubuntu Linux And all other Windows from 95 to date except ME
I have tried to install both, and both will give me an error message because vista won't find a device. I tried that both with the drivers on the CD (browsing manually as the asus setup won't put them on the list), and with the latest drivers (both) downloaded from the asus website...
 

My Computer

System One

nicolas10 said:
I have tried to install both, and both will give me an error message because vista won't find a device. I tried that both with the drivers on the CD (browsing manually as the asus setup won't put them on the list), and with the latest drivers (both) downloaded from the asus website...
Click to expand...

Hi

Have you installed the card in the black PCI-e slot, as it won't work in any of the other slots.

Regards
UkMedia
 

My Computer

System One

  • Manufacturer/Model
    Self Build
    CPU
    Intel Quad Core QX6700 4 X 2.66M
    Motherboard
    ASUS Striker II Extreme
    Memory
    4 GB DDR3 1600
    Graphics card(s)
    Nvidia 8800GTX 768MB PCI-E
    Sound Card
    SoundMax
    Monitor(s) Displays
    2 Flat screen 21" LG displays
    Hard Drives
    5 internal Hard Drives: 2 x WD 500GB (CAVIAR BLACK 500GB 32MB 7200 SATA) 3 x WD 1TB (CAVIAR BLACK 1TB 32MB 7200 SATA) as Raid 5 array
    PSU
    Tagan TG 1100W TURBOJET QUAD SLI
    Case
    Thermaltake EUREKA Case - Black
    Cooling
    ASUS V60 Quiet with additional fans for H/drives
    Mouse
    Logitech G7
    Keyboard
    Logitech G15 Gaming
    Internet Speed
    0.5 Mb - (Benefits of rural location!)
    Other Info
    Teaming 2 GB network connection to Wired 1GB switch. Connected to 22TB (Raid 5) of network storage on a wired 1GB lan. (Mixture of internal hard drives, 1TB, 2TB & 4TB Terastations)
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