Unable to change volume

I

iMiSsEdViStA

New Member
Recently had a Computer problem and for no reasons I had been asked to reintall Norton AntiVirus. Then my com sorta had flashing digits and words during the restart. After it the sound menu sorta spoilt? Whenever i click on it, it just opens up and immediately closed.I tried accessing the control panel too, but it couldnt work.

Help?
 

My Computer

System One

Hi,

Not sure what you mean by a problem - was it malware?

What asked you to reinstall Norton ?

When you uninstalled Norton did you use their special uninstall tool ?

Did you replace it with a good antivirus/ malware program ?

What is the make and model of the machine you are using?

Thanks

SIW2
 

My Computers

System One System Two

  • Operating System
    Vista
    CPU
    Intel E8400
    Motherboard
    ASRock1333-GLAN R2.0
    Memory
    4gb DDR2 800
    Graphics card(s)
    nvidia 9500GT 1gb
  • Operating System
    win7/vista
    CPU
    intel i5-8400
    Motherboard
    gigabyte b365m ds3h
    Memory
    ballistix 2x8gb 3200
err when i went to the section under scan my computer, it says to Reinstall to continue using. I used back norton anti virus.Im using HP desktop.

The last time i checked using Norton AntiVirus i was infected with InfoStealer.lineage and W32Virut.U
 

My Computer

System One

Hi,

Not sure if Infostealer ahs been completely removed - even if it has , it can cause odd behaviour. The W32 virus may be the Blaster worm - suggest you download the special removal tool from the top left of this link

W32.Blaster.Worm Removal Tool - Symantec.com

Scan thoroughly and follow any instructions.

Then download, install, update and do a thorough scan with the free Malwarebytes

Malwarebytes.org

Hope it helps

SIW2
 

My Computers

System One System Two

  • Operating System
    Vista
    CPU
    Intel E8400
    Motherboard
    ASRock1333-GLAN R2.0
    Memory
    4gb DDR2 800
    Graphics card(s)
    nvidia 9500GT 1gb
  • Operating System
    win7/vista
    CPU
    intel i5-8400
    Motherboard
    gigabyte b365m ds3h
    Memory
    ballistix 2x8gb 3200
Erm trying out malwarebyte now.The W32Blast thingy gave me an error which says:

You do not have administrator rights to run this tool.Pleasy contact your network administrator for more information.

I am the only user on this desktop and i have been using the same account since the day i bought my dekstop. My account has already been created when i started using my pc.
 

My Computer

System One

Hi,

Try right clicking it and select Run as Administrator.

SIW2
 

My Computers

System One System Two

  • Operating System
    Vista
    CPU
    Intel E8400
    Motherboard
    ASRock1333-GLAN R2.0
    Memory
    4gb DDR2 800
    Graphics card(s)
    nvidia 9500GT 1gb
  • Operating System
    win7/vista
    CPU
    intel i5-8400
    Motherboard
    gigabyte b365m ds3h
    Memory
    ballistix 2x8gb 3200
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